Are UXperienced? [SUNYCUAD]
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Are UXperienced? [SUNYCUAD]

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Slidedeck from SUNYCUAD in Lake Placid, NY, June 2014.

Slidedeck from SUNYCUAD in Lake Placid, NY, June 2014.

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Are UXperienced? [SUNYCUAD] Are UXperienced? [SUNYCUAD] Presentation Transcript

  • ARE 
 UXPERIENCED? ROBIN SMAIL RENEGADE ELEMENT LAKE PLACID, NY SUNYCUAD ADIRONDACK SUMMIT 5 JUNE 2014
  • • OUTSPOKEN • USER EXPERIENCE • TECHNOLOGIST • GENERALIST • BROWNCOAT
  • YOU ARE 
 NOTYOUR USER.
  • WHAT IS 
 UX?
  • WHAT IS 
 UX?
  • WHAT IS 
 USER EXPERIENCE?
  • IT’S ABOUT HAVING 
 EMPATHY
  • ! MADE THEM FEEL. ! ! — MAYA ANGELOU PEOPLE WILL FORGET WHAT YOU SAID, AND WHAT YOU DID, BUT THEY WILL NEVER FORGET THE WAY YOU
  • ! POSITIVE RELATIONSHIP BETWEEN HUMANS AND TECHNOLOGY. ! ! — MITCH STEIN WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY. USER EXPERIENCE IS MORE THAN JUST AESTHETICS. IT PROMOTES A
  • EXPL AIN IT 
 OLD SKOOL ! CONTEXT IS KEY
  • ! — STEVE FISHER
  • EXPL AIN IT 
 HIT THE ROAD ! SEE IT FOR YOURSELF
  • SHOW AND TELL? NO. 
 SHOW AND ASK. !
  • CREATE YOUR SUCCESS USER INTERVIEWS PERSONAS USER STORIES WIREFRAMES MOCKUPS L AUNCH AN ITERATION
  • ! ! ! — MAILCHIMP
  • ! ! ! — MAILCHIMP
  • EVEN WHEN IT’S DONE 
 IT’S NOT DONE. !
  • OKAY. 
 NOW WHAT? !
  • 5 THINGS TO DO COMMUNICATE WITHOUT USING A MOUSE HIT THE ROAD SHOW EARLY AND OFTEN MAKE IT A HABIT SHOW THE ONLY CONSTANT IS CHANGE ! ! ! — PATRICK NEEMAN
  • IMPORTANT TRAITS EMPATHY DIVERSE EXPERIENCES, INTERESTS ABILIT Y TO DEAL WITH UNCERTAINT Y PROFOUND L AZINESS BAL ANCE OF CONFIDENCE AND OPEN-MINDEDNESS
  • FAILURE ISN’T AN OPTION. IT’S A REQUIREMENT.
  • ! PART OF A TRIBE, TO CONTRIBUTE TO — AND TAKE FROM — A GROUP OF LIKE MINDED PEOPLE. ! ! ! — SETH GODIN ONE OF THE MOST POWERFUL OF OUR SURVIVAL MECHANISMS IS OUR NEED TO BE
  • ROBIN SMAIL RENEGADE ELEMENT @ROBIN2GO ROBIN2GO.NET ROBIN2GO@GMAIL.COM