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Sakai11 Migration Planning: When Paranoia Leads to Success
 

Sakai11 Migration Planning: When Paranoia Leads to Success

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Information on migration planning methods used at the University of California, Santa Cruz as it moved from Blackboard to Sakai. ...

Information on migration planning methods used at the University of California, Santa Cruz as it moved from Blackboard to Sakai.

Migration Strategies and Resources and experiences offered by rSmart.

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  • Compared toWebCT courses Fall 2009 – 152, 9500 students Spring 2010 144 courses, 8700 students
  • Going live tests your migration plan. This is when the rubber meets the road and those that chose self service resurface to request support. Compared toWebCT courses Fall 2009 – 152, 9500 students Spring 2010 144 courses, 8700 students

Sakai11 Migration Planning: When Paranoia Leads to Success Sakai11 Migration Planning: When Paranoia Leads to Success Presentation Transcript

  • Migration Planning: When Paranoia Leads To Success
    Robin E. H. Ove, Sr. Manager,
    University of California, Santa Cruz
    Trish Harris, Sakai Relations Manager, rSmart
    Attribution Non-Commercial
  • 12th Sakai Conference – Los Angeles, California – June 14-16
    2
  • 3
    UCSC Migration Experience from Blackboard Campus Edition (WebCT) to Sakai
    Robin Ove, UCSC
    Migration Strategies and Resources
    Trish Harris, rSmart
    12th Sakai Conference – Los Angeles, California – June 14-16
  • University of California, Santa Cruz
    12th Sakai Conference – Los Angeles, California – June 14-16
    4
    Enrollment, 2009-10 (3-quarter average)
    Undergraduates: 14,888 / Graduate Students: 1,444 / Total: 16,332
    • UCSC offers undergraduate majors in the Divisions of Art, Humanities, Physical and Biological Sciences, and Social Sciences, and the Jack Baskin School of Engineering. In addition, many of our majors are interdisciplinary and draw from the strengths of our faculty and researchers in multiple areas.
    • UC Santa Cruz offers graduate study in 34 academic fields and 46 concentrations. Many graduate programs have interdisciplinary components, and students are encouraged to explore the conceptual connections between related fields as they acquire mastery in their areas of specialization.
    • UCSC residential learning colleges provide students with academic support, activities, and events that enhance the intellectual and social life of the campus.
    www.ucsc.edu
  • UCSC Migration Team
    5
    Faculty Instructional Technology Center
    • Project & Service Manager
    • Instructional Designer/Faculty Support Specialist
    • Evaluation Consultant/Faculty Support Specialist
    • Applications Administrator
    • 5 undergraduate student consultants
    12th Sakai Conference – Los Angeles, California – June 14-16
  • “Change is not made without inconvenience, even from worse to better.”--Richard Hooker,British clergyman and author  
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Approach and Timeline
    7
    Project Milestones   Start  End
    LMS Needs Assessment 2/07 4/08
    Requirements Definitions 3/09 5/09
    Vendor Contract 5/09 7/09
    Vendor Installation and Implementation 7/09 9/09
    Configuration 9/09 10/09
    Configuration Testing 10/09 12/09
    WebCT Migration Processing 9/09 8/10
    Release to Production 1/10
    Spring Pilot 1/10 6/10  Project Closure 1/10 4/10
    Implementation Project Closed 6/10
    Assessment Site:
    http://ic.ucsc.edu/services/learning_management_system/lms_assessment/
     Project Site:
    http://its.ucsc.edu/projects/cle/sakai/index.php
    12th Sakai Conference – Los Angeles, California – June 14-16
  • 8
    WebCT Usage History
    • In use since 2000
    • Non-integrated opt-in service
    • High manual administrative overhead
    • Quarterly usage highs averaged 194 courses/13,000 users
    Migration Concerns
    • Recovering data and resources from existing courses
    • Converting complex activities to new tool applications
    • Test and Quizzes
    • Assignments
    • Forums
    • Time to complete before WebCT end of life.
    12th Sakai Conference – Los Angeles, California – June 14-16
  • 9
    How big is the problem?
    468 Unique Instructors
    12th Sakai Conference – Los Angeles, California – June 14-16
  • In your dreams ….
    10
    12th Sakai Conference – Los Angeles, California – June 14-16
  • UCSC Migration Approach
    11
    • Reviewed best practices and tutorials, documentation from community
    • Migrated the most complex course samples to model best practice workflow
    • Piloted with early adopters to fully understand transitional needs
    • Established workflow for a variety of use cases
    12th Sakai Conference – Los Angeles, California – June 14-16
  • UCSC Migration Approach
    12
    • Provided self service instructions and workshops
    • Mandatory orientation or training prior to personalized assistance
    • Available web pages with tutorials and service requests www.ic.ucsc.edu/services/ecommons/migration/
    • Offer consultation and production work
    • Used a copy of course without student data for migration process
    12th Sakai Conference – Los Angeles, California – June 14-16
  • UCSC Migration Approach
    13
    • Delivered zipped archive materials via email, ftp, CD and DVD-R
    • Executed a Real Drop Dead Date to end data retrieval from WebCT
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Tools, Tips and Best Practices
    14
    Tools
    • Use assessment data and faculty input for tool selections
    • Prioritize which tools are most important that you can support immediately and be expert in
    • Define usage or case studies for practical course activities
    • Be honest about which old tools were better, but focus on what the whole package brings to the campus.
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Most our faculty:
    • Wanted to archived course materials from previous course site
    • Just started their Sakai courses from scratch or with archived materials from WebCT or their own resources
    • Needed help with migrating Test and Quizzes which was most time consuming and complex
    UCSC Migration Results
    15
    12th Sakai Conference – Los Angeles, California – June 14-16
  • From January 2010 to June 30, 2010 we provided services for over 100 faculty and archived nearly 300 courses before WebCT was turned off.
    Workshops and eCommons Office Hours
    • 55 Workshops and Office Hour Consulting Sessions offered Feb. 2010 to Oct. 2010
    • 229 Faculty, Graduate Student and Staff Attendees
    UCSC Migration Results
    16
    12th Sakai Conference – Los Angeles, California – June 14-16
  • 0 to 10,000 in 3 Months
  • Sakai Course Adoption Numbers
    • Spring Pilot 2010 – 14 courses, 1200 students
    • Summer 2010 – 43 courses, 1300 students
    • Fall 2010 – 264 courses, 10,000 students
    • Winter 2011 – 343 courses, 13,000 students
    • Spring 2011 – 378 courses, 14,000 students
    Project Sites – 139, 1130 participants
    Compared to WebCT usages
    • Fall 2009 – 152 courses, 9,500 students
    • Spring 2010 144 courses, 8,700 students
    Inaugural Adoption Numbers
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Help Requests (8/1/01 - 10/19/10)
    • Request type: eCommons 508
    • Request type: eCommons Login/CruzID Gold 80
    • Topic Trends: Accessing eCommons,
    • Grad Student Instructors,
    • Adding Participants w/o CruzID (concurrently enrolled, visiting scholars, transfer students from other UCs),
    • Specific tool uses (Messages, email Archive, Tests and Quizzes, Assignments, Forums, Grade Book, Resources),
    • Feature requests and error messages.
    • Request type: WebCT 84
    • Request type: DRC/ADA Course Material Accessibility 2
    • Misc. direct phone and drop-in consults fielded by FITC staff ~127
    Going Live - Offering Support
  • Lesson Learned
    20
    Migration – turned out not as overwhelming as we anticipated. Most faculty just started their Sakai courses from scratch or with archived materials from WebCT or own resources, but plan for the worst.
    Communication is key. Create the plan, staff the plan, communicate the plan. Be diligent about informing faculty of due dates, resource and support availability.
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Success is anticipating their questions
    21
    And answering them!
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Migration Strategies and resources
    Trish Harris, Sakai Relations Manager, rSmart
    12th Sakai Conference – Los Angeles, California – June 14-16
    22
  • Key migration considerations
    • Timeline
    • Sunset date for legacy LMS
    • First fully live term on new LMS
    • At least one beta term for new LMS+legacy
    • Scope
    • # of courses, faculty, students
    • New entities who want “in”
    • Third party tools you want to include
    • Available resources
    • Goals, high to low (a tweak on priorities)
    12th Sakai Conference – Los Angeles, California – June 14-16
    23
  • 12th Sakai Conference – Los Angeles, California – June 14-16
    Key migration activity
    Assessment-based planning
    Look closely at your current environment and activity as you plan
    Connect with other institutions
    Holistic view of your learning enterprise
    Plan in phases or stages
    Test, test, test
    24
  • 12th Sakai Conference – Los Angeles, California – June 14-16
    Some Tips
    Lean on the skittish as well as the early adopters
    Test, test, test
    Don’t be afraid to adjust the plan as you go
    Manage expectations.
    Communicate reality: migration involves hands on work (no magic bullet)
    25
  • How rSmart can help
    Migration assessment
    Migration tools
    Model migration process
    Support for the actual migration work
    26
    12th Sakai Conference – Los Angeles, California – June 14-16
  • Robin E. H. Ove, UCSC robino@ucsc.edu
    Trish Harris, rSmarttharris@rsmart.com
    Contact Information
    27
    12th Sakai Conference – Los Angeles, California – June 14-16