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3CX Telephone System, VoIP Phone SystemPresentation Transcript
Connect. Communicate. Collaborate. Phone System
3CX Phone System for Windows Break free with a software-based IP PBX for Windows Break free from expensive proprietary 3CX Phone System for Windows is phone systems and move up to an an award-winning IP PBX that open standard IP PBX that increases completely replaces your proprietary productivity of employees and IT PBX, supports standard SIP soft/hard staff and costs much less. Evolve phones from any vendor, VoIP service your communications by enabling providers and VoIP gateways to employee mobility: Calls can be made connect traditional PSTN lines. Add and answered seamlessly from outside extensions or lines by adding standard the office and voice mail and faxes SIP telephony equipment and save on received via email. Globalize your consultants’ fees because of 3CX’ business by connecting branch easy to use web-based administration. offices and re-directing local customer Overcome the limitations of outmoded service numbers via the internet to hardware-based PBX systems, reduce your phone system at negligible cost. costs significantly and add advanced communications features that will make your company more efficient and competitive!
Unified Communications Enhance productivity with unified messaging and presence 3CX Phone System for Windows 3CX provides full video capability - delivers Unified Communications using 3CXPhone or a SIP video technology by unifying voice mail, fax phone, video calls can be made and email; as well as providing with a click of a button. presence information. 3CX includes a fax server that is With 3CX, employees can easily see able to route incoming faxes as PDFs the presence of other users and to email. Users can send faxes from avoid unnecessarily making or existing fax machines or by using a transferring calls. Presence is 3rd party T38 capable fax server displayed in any standards-based IP software. phone, as well as in 3CX Assistant and the MyPhone user portal. With 3CX, businesses save time and Furthermore, 3CX unifies voice mail money as they can forget about fax and faxes with email by delivering machines and extra telephone lines. them to the user’s inbox. . 1. Presence – eliminate expensive telephone tag 2. Voice mail – receive voice mail in your inbox 3. Fax – receive faxes as PDF files
Freedom to the User Boost mobility and allow staff to tele-work 3CX gives total freedom to the user, This way, crucial calls are never by enhancing mobility and allowing missed, and there is no need to give staff to work remotely. out personal mobile numbers when out of the office. 3CX Phone System includes a web- based user portal that gives extension 3CX is the only IP PBX to include a users complete mobility and free Windows VoIP phone that can be independence. Users can configure used in or out of the office. 3CX soft extension preferences using a web phone and the traditional hardware browser without help from IT staff. phone can be used at the same time Call forwarding rules can be created using the same credentials. For based on time received, caller ID and example, the hardware phone can be type of call. For example, calls outside used when at the office, but when at their own working hours can be home or on the road it is very easy to routed to voice mail. Important calls switch to the soft phone and remain can be forwarded to a mobile based connected to the company’s phone on the caller ID. system. 1. User Portal – Configure your own extension preferences easily and from anywhere 2. 3CXPhone – Stay connected to the office wherever you are 3. Advanced forwarding rules – Set-up by caller ID, time and type of call
Freedom to the Network Manager Manage the phone system via 3CX’ web-based console With 3CX, network managers break It is easier to manage and control and free from the archaic user interfaces you do not need to learn how to of conventional PBXs and from the update and troubleshoot an obscure traditional PBX vendor. With the home-made Linux version. Software- intu it ive web -based console, based scales a lot better too: Just add administrators can easily create more phones and lines as you go extensions and make PBX along, without being limited by the configuration changes, without ports or processor on the appliance. needing the PBX vendor. Because 3CX Phone System is just another You can install 3CX on an existing Windows server application, it is easy server or virtualize it and eliminate to manage too: It can be monitored ext ra har dwar e, en erg y an d just like any other Windows server management costs. You can easily application using your existing backup your PBX to a disk and restore network monitoring package. 3CX is on another machine in case of completely software-based and this hardware failure - an impossible task has many advantages over a when an appliance breaks down. traditional PBX or an IP PBX appliance. 1. Web-based Management Console - Access the phone system from anywhere 2. Virtualize - Save on hardware, energy & administration costs 3. Monitor - Monitor events & performance of PBX like any other server application
Freedom of Choice Tested interoperability with leading SIP hardware & VoIP providers 3CX has completed interoperability Berofix, Patton, Grandstream and testing with leading industry VoIP Sangoma; and 3CX ships with ‘out of hardware providers of SIP Phones and the box’ configurations for the leading VoIP Gateways, giving businesses models. total vendor independence and freedom of choice. Leverage low call costs by using 3CX with popular VoIP Providers Many leading SIP Phones are worldwide and benefit from 3CX ‘out interoperable with 3CX including: of the box’ configurations. Or use the Aastra, Linksys, snom, Cisco, 3CX Gateway for Skype to make and GrandStream, Polycom, Siemens and receive calls to Skype users at no X-Lite. 3CX can automatically charge. configure most SIP phones with the appropriate extension settings. 3CX has a global network of over 1,000 3CX Partners who provide VoIP Gateways that seamlessly businesses with fully integrated, cost- interoperate with 3CX include: effective VoIP solutions and top grade support. 1. SIP Phones – Automatic configuration of popular SIP Phones 2. VoIP Gateway – Continue to receive and make calls on your existing phone lines 3. VoIP Providers – ‘Out of the box’ configurations for leading VoIP providers worldwide
Break away from the cryptic and limited phone interface Finally an easy way to use your phone from Windows with 3CX Assistant! 3CX Assistant is a windows desktop 3CX Assistant works in tandem with utility that offers extension users an any IP phone, 3CXPhone (soft phone) easy way to transfer, divert, launch or or even analog phones! If using a park calls, via drag and drop rather hardware IP phone, the call will be then via a cryptic phone interface. You set-up to the IP phone. can view status of other colleagues and avoid ‘voice mail tag’ and 3CX Assistant also integrates with unnecessary phone calls. Launch calls Microsoft Outlook, Salesforce.com by double clicking on an extension, and other CRM systems to allow selecting a contact from the launching of calls and call journaling. phonebook or by highlighting a Caller ID can be matched to a contact number on a web page and hitting a record to automatically identify the function key. caller. Managers can monitor phone line & All extension users also have access to call queue status. A handy instant the web-based 3CX MyPhone portal, message feature allows you to send where they can view call history, text messages to other users manage voice mails, phonebooks and more. 1. 3CX Assistant – Manage your phone from your desktop, not a cryptic phone keypad! 2. Microsoft Outlook – Launch calls from Microsoft Outlook or other popular CRM systems 3. Instant messaging – Communicate with colleagues via text chat
Save on Costs with 3CX Say goodbye to expensive expansion modules and costly phone bills! 3CX Phone System for Windows Further savings come from connecting is much cheaper than a traditional branch offices with 3CX’ Bridges, so phone system. The initial purchase that all inter-office calls are set-up as cost and the expansion cost are both internal calls and therefore free. Also, much lower compared to a proprietary integration of remote workers is easy PBX, and with 3CX you also save on with 3CX’ Tunnel, boosting mobility maintenance fees from vendors. and resulting in savings from tele- working possibilities. Unlike appliances, 3CX can scale to almost unlimited capacity because it 3CX P h on e Syst em in clu d es can leverage modern server hardware. enterprise-level features as standard. Businesses do not need to With 3CX, businesses can also use pay extra for advanced features or VoIP Providers & Skype to save on add-ons, as these are incorporated in international calls and to terminate the software: inbuilt fax server, digital international customer service recept ion ist, pag ing /inter com, numbers on the local IP PBX. integrated voice mail, central phone Manage the PBX in house and save book and more. on consultants fees. 1. 3CX Bridges – Set-up inter- office calls as FREE internal calls 2. Advanced Features – No extra cost for voice mail, auto attendant and Queues. 3. Tele-work – Employees work remotely while staying connected to the company’s IP PBX
How it Works An open, vendor-independent system that grows with your business A complete 3CX Phone System for Add extensions or lines by simply Windows consists of the server adding standard SIP telephony software, soft phones or IP phones, equipment and save on consultants’ and a VoIP Gateway to connect your fees because of 3CX Phone System for existing phone lines. It is also possible Windows easy to use web-based to re-use existing analog phones with administration. the use of FXS gateways. A VoIP provider can be used to leverage low Overcome the limitations of outmoded cost calls across your network. hardware-based PBX systems, reduce costs significantly and add advanced The system can use the existing communications features that will computer wiring, sharing the network make your employees more productive point with the computer, and can be and your company more efficient and installed on an existing, non- competitive. dedicated Windows server or run as a virtual machine. 1. Soft phones – Use in combination with your IP Phone 2. IP Phones – Use any leading SIP hardware phone 3. Phone wiring – No need for extra cables as phones use your computer network
What others have to say about 3CX “We don’t understand VoIP, but we understand 3CX” - No Tomato advertising“3CX Phone System is a great “I was attracted to 3CX’ softwareWindows-based PBX solution for our “3CX was remarkably flexible and because of its simplicity, because it "Configurability of 3CX iscompany. It is a cost-effective “3CX has significantly helped in easy to install. It was also extremely runs on Windows and because it outstanding - we can easily makesolution which is easy to install and achieving our business goals to simple to manage and being able to has web-based management.” changes to the PBX ourselves,maintain.” expand with mobility.” run 3CX on Windows Server offers - Steve Hechtman, President, something that was unthinkable on- Mike Faster, President, Coyote - Chris Green, Managing Director, great peace of mind." - Dustin Inductive Automation / Calmetrics a traditional PBX." - Bill Peters,Creek Consulting NANT Ltd. Adam, Director of IT RE/MAX Company Lotus Racing Head of IT 3CX is Editor’s Best Award winner - Windows IT Pro magazine "Our IP PBX is only 30% of the 3CX Phone System Review in3CX VoIP solution makes an Computer Shopper highly cost of other phone systems" Windows IT Pro editors selectimpression on PC PRO editor ZDNet recommends 3CX Phone winners based on the product’s Following an interview with 3CX’sJon Honeyball with PC PRO believes Alan Stevens from ZDNet reviewed System strategic importance to the market, CEO Nick Galea, Computerwoche’sthat analogue telecom is a thing of 3CX Phone System for Windows Karl Wright reviewed the Free editor Jurgen Hill wrote a very its competitive advantages and itsthe past, and that to get more value and found it to be a very good edition of 3CX Phone System for positive article about 3CX Phone value to the customer. Theyfrom a computing infrastructure it is product: “Very easy to configure “3CX is very easy to setup and Windows for UK’s biggest System for Window’s market demand solid value andwise to switch to VoIP. He went on and manage, the 3CX Phone manage. The MS Exchange 2007 technology magazine Computer position, the advantages of an IP performance from the products theyto test 3CX Phone System for System for Windows scores well on Unified Messaging integration Shopper and wrote that he PBX against a traditional PBX, and select using their productWindows and after installing the IP functionality and is compatible with works very well. I am very happy “couldnt really fault 3CXs Phone the Free edition of 3CX VoIP PBX. knowledge and subject matterPBX he concluded: “Overall, Im most SIP handsets, gateways and with the product!” System. The free edition has most of expertise.very impressed with this solution.” services.” - Craig Hyatt, Information the functions a home office or small Technology Director for Campus business will need...considering you Services, University of North can download it for free, we highly Carolina at Chapel Hill recommend it.”
3CX Impressive Set of Features FREE Commercial FREE Commercial FREE CommercialGeneral Phone System Features Edition Editions Management and Scaleability Edition Editions 3CXPhone / Assistant Edition EditionsCall Logging • • Web-based management console • • Compact Windows System Tray Applet • •Call Reporting • • Configuration Wizard • • Tunnel all VoIP Traffic over a Single Port • •Blind Call Transfer • • Real Time Web-based System Status • • Transfer Calls • •Attended Call Transfer • • Integrated Web Server • • Shows Incoming Calls • •Call Forward on Busy • • Automated Restore and Backup • • Shows Caller ID • •Call Forward on No Answer • • Firewall Friendly Configuration of External • • Shows Personal Call History • • Extensions via TunnelCall Routing (DID) • • Divert Calls to Voice Mail • MS Windows Server Certified • •Caller ID • • TAPI for Integration with Microsoft Outlook • Integrated Enterprise Database (PostgreSQL) • •Conference Calling • • Queue Monitoring • Run as Virtual Machine • •Auto Attendant / Digital Receptionist • • Shows Status of Other Extensions • NAT friendly tunnel feature • •Voice Mail • • Run as Presence Monitor with Desk Phone • Remotely manage IP phones • •Music on Hold • • 3rd Party Application Integration Automatic Phone Provisioning • •Ring Groups • • Microsoft Outlook • Allow Users to Configure Own Extensions • •Hunt Groups • • Salesforce Integration • Unified Communications & MobilityCentral Phonebook • • HTTP API to Integrate with any Web CRM •Call Parking • MyPhone Self-Service User Portal • • Microsoft Exchange 2007 UM •Call Pickup • Receive Voice Mail via Email • • Devices and ProvidersCall Queuing • Make Video Calls • • 3CX Tunnel for Easy Remote Connections • • Supports SIP Hardware Phones • •Call Recording • Advanced Forwarding Rules Based on Caller • • Supports SIP Software Phones • •Dial by Name • ID, Time and Type of Call Supports VOIP Gateways & cards • •MWI - Message Waiting Indicator • Integrate Branch Offices with 3CX Bridges • Skype gateway • •BLF Status Updates • Standards-based Presence Information • Supports Popular SIP /VoIP Providers • •Conference Rooms • Integrated Fax Server • SIP Trunking Support • •Intercom • Receive Faxes via Email as PDF • Create Free Links to other 3CX Systems •Paging • Free Communication Links to other SIP Servers • SIP Standards Support Fully Supports RFC 3261 • • Codecs (Voice Compression) SIP Forking • • G711 (a law and u law), GSM, Speex, IIbc • • Establish SIP Trunks with other SIP Servers • G729* • *The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16