Eam integration and automation

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Eam integration and automation

  1. 1. A collaboration of: EAM Integration and Automation Al Ledesma Jill Carlisle Southern California Edison
  2. 2. • One of the nation’s largest investor-owned electric utilities • Approximately 16,000 employees • More than 13-million people served across 50,000 square miles • Serving over 400 cities • Over 125 years of service Southern California Edison (SCE)
  3. 3. SAP Modules • Asset Management (AM) • Plant Maintenance (PM) • Project Systems (PS) • Portfolio and Project Management (PPM) • Flexible Real Estate Management (REFX) • Document Management System (DMS) • Record Management System (RMS) Customization • 237 Enhancement Objects • 130 Interfaces • 144 batch programs • 98 custom forms / reports • 16 major non SAP applications Clients • T&D • Customer Service • Generation • Power Production • Information Tech • Operational Services Major Business Processes Examples Transmission & Distribution • Routine Maintenance, Inspection, Capital Improvement Programs, Customer Driven, Storm, Claims Operational Services • Fleet Maintenance, Facilities Maintenance, Real Estate Lease management Information Technology • User Help, Application Maintenance, Service Delivery, Project Management, Portfolio Management Generation • Routine Maintenance, Inspection, Capital Improvement Programs, Safety Tagging SCE Enterprise Asset Management 2
  4. 4. 33 EAM – Business Capabilities Core • Plant/Facility Operations • Configuration Management • Equipment Reliability • Work Management Enabling • Safety Services • Regulatory Compliance • Security Site Wide • Performance Improvement / Recovery • Document & Records Management
  5. 5. 4 Real Properties • Work Identification • Facility Function Location Mapping • Equipment / Asset Creation • Lease Payment / Billing Management • Notification/Work Orders covering • Ergonomic Assessments • Facility Move, Add, Change Requests • Facility Maintenance • Employee On-Boarding • Rights Checks / Easements 4 EAM – Corporate Real Estate
  6. 6. 55 Existing solution consisted of two separate process flows: Problem Statement Transmission & Distribution Clients Client requests flow-in via phone call, email, or OOC form OOC Form converted to email Email and phone requests entered into RMS All Other Clients Client requests flow in via phone call, email, or Facility Request Email and phone requests entered as Notification in SAP 1 Report
  7. 7. 6 6 Improvement Opportunity Design a Space, Furniture and Move request form to facilitate client requests and approval process Collect ALL information required to process the request Auto-create all necessary notifications and work orders Send a request acknowledgement to client and client’s manager Auto assign the work to the responsible facility manager
  8. 8. 77 Solution Delivery Improvements • Single point of entry • Process oriented workflow • Standardization of requests types and data • Obtained accounting upfront before work begins • Streamlined approval processes
  9. 9. 88 Solution Delivery Improvements • Automated response to client • Integrated with IT systems request • Linked vendor work authorization with purchase order • Minimized number of hand-offs • Simple/standard requests flow straight to vendor • Metrics & KPI's to measure cost and timeliness
  10. 10. 99 Southern California Edison (SCE) Live Demo Starts Here
  11. 11. 1010 Benefits Business benefits include • Reduced processing time • More accurate information • Field validations • Passive approval Automation points • Notifications • Work Orders • Accounting • Measurement Documents • Email notification
  12. 12. 1111 Questions
  13. 13. 12 Access through Services tab on Portal - 12 Facilities Move/Add/Change Request
  14. 14. 1313 Single Sign-on Identification- Facilities Move/Add/Change Request
  15. 15. 1414 Facilities Move/Add/Change Request Available Services -
  16. 16. 1515 Facilities Move/Add/Change Request
  17. 17. 1616 Facilities Move/Add/Change Request
  18. 18. 1717 Facilities Move/Add/Change Request
  19. 19. 1818 Facilities Move/Add/Change Request
  20. 20. 1919 Facilities Move/Add/Change Request
  21. 21. 2020 Facilities Notification
  22. 22. 2121 Facilities Notification
  23. 23. 2222 Facilities Notification
  24. 24. 2323 Facilities Work Order
  25. 25. 2424 Facilities Work Order
  26. 26. 2525 Facilities Work Order

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