OnSync™<br />All-in-one web conferencing solution.<br />User Guide<br />For Account Holders and Moderators<br />
CHAPTER 1<br />Quick Start Guide<br />You will learn how to schedule your first session in 5 easy steps.<br />Page 2<br />...
STEP ONE: Login to OnSync<br />Use your favorite browser and visit: http://onsync.digitalsamba.com<br />Enter your email a...
STEP TWO: Create your meeting<br />Click the New Meeting button<br />The first thing you will see after login is the dashb...
STEP THREE: Enter the meeting details<br />Add information to make the meeting easy to identify<br />Fill in the details o...
STEP 4: Enter the meeting<br />The meeting you just created will appear in your schedule<br />To enter the meeting, click ...
STEP FIVE: Invite your friends<br />Now that we’re inside, let’s invite some friends<br />Click this button to invite your...
CHAPTER 2<br />The live session<br />We will explore all the things you can do inside a session<br />Page 8<br />
A first look inside<br />When you enter a session the first time, this is what you’ll see<br />Your most important functio...
Understanding how synclets work<br />Each window In OnSync is a synclet, each performing a special function<br />The syncl...
Arranging your synclets<br />Your workspace is flexible, synclets can be moved around and resized<br />Click and drag any ...
Conference View<br />Clean up your workspace<br />Quickly switch between your favorite views<br />Presentation View<br />S...
Your most important functions<br />Always accessible at the top right of your session<br />Your camera<br />Your microphon...
Your camera and microphone<br />Click to start broadcasting<br />To start broadcasting, click the camera and microphone bu...
Your Media Library<br />Your files are always just one click away<br />Search your Media Library<br />Add files by clickin...
You can add files from your computer or the web<br />Share any media, even YouTube® and Flickr®<br />Add a file from your ...
Showing your files to others<br />Everyone is always on the same page<br />Double click a document and it will open for ev...
Invite participants to your session<br />Click to invite participants<br />Add users at any time<br />A pop-up opens<br />...
(1)<br />Show your computer screen<br />Click the Screen Sharing button to open a menu<br />You can choose what you want t...
(2)<br />Your audience sees your screen<br />You can allow other uses to control your computer<br />As a host you are noti...
Record sessions<br />Click to record a session<br />Everything in a session can be recorded<br />A pop-up opens<br />Enter...
Notifications<br />A full history of events that occurred in the session<br />Click to open the notifications panel<br />T...
Using the whiteboard<br />Collaborate and teach using the drawing tools<br />Your tools, hover over the buttons to see the...
The shared notes synclet<br />Everyone can see it’s contents<br />Any user with permissions can type notes here<br />Chang...
The Poll synclet – Moderator view<br />Keep your audience engaged with live polls<br />Enter a question to ask the group<b...
The Poll synclet – Audience view<br />Your host may decide to ask you a question<br />The question of the poll will appear...
The Question & Answer synclet – Moderator view<br />Moderate questions before answering them to the floor<br />Questions w...
The Question & Answer synclet– Audience view<br />Your host may allow you to ask questions<br />After clicking Ask, you ar...
The Chat synclet<br />A great way to communicate next to audio and video<br />Click the x-sign to close this private chat<...
The Participants synclet<br />See who’s in the room and control your audience<br />When you hover over the avatar of a par...
Permissions<br />Set granular permissions to any function<br />Permissions are organized groups<br />Check or uncheck an o...
Give feedback via the status menu<br />Others will be able to see your status in the participants synclet<br />When you se...
Options menu<br />Access your preferences and basic session functions<br />Open your preferences to control your camera an...
Video Settings<br />Choose your camera source and video quality<br />Choose your camera source<br />Choose a category for ...
Audio settings<br />Choose your microphone source and quality and check your sound<br />Set which microphone you want to u...
CHAPTER 3<br />The Account Center<br />Create sessions, manage your recordings and address book, send messages and look at...
OnSync Account Center Welcome Screen<br />Your web conferencing experience begins on your dashboard<br />Profile, account ...
Main menu<br />Access to the Acccount Center’s most important features<br />Take some time to explore the different sectio...
Exploring the dashboard<br />A quick overview of everything<br />Click dashboard in the main menu to load it<br />The sess...
Your meeting schedule<br />A single place for all your sessions<br />Search your sessions in real time<br />Use filters to...
Edit a session<br />Edit session details inline with a single click<br />Click to join the session<br />Click the pencil i...
Invite participants<br />Choose what role you want your attendees to have<br />Check to send an email invitation<br />Choo...
Recordings<br />Access and manage your recorded sessions<br />Click a recording to view it<br />Check to bypass the login ...
Messages<br />You can send or receive messages, similar to web based email<br />Choose which folder you want to view<br />...
Address book<br />Anyone you invite will be added to this list<br />Add a new group, contacts can be assigned to a group<b...
(1)<br />Usage Statistics<br />Keep track of your OnSync usage<br />The right axis represents the total amount of hours fo...
(2)<br />Usage Statistics<br />Your statistics in detail<br />The duration a specific user was in a meeting<br />A detaile...
Your personal settings<br />Access your profile, account settings and branding options<br />Click your name to open a menu...
Your profile<br />How you appear to others in OnSync 4<br />You can fill in your personal details here<br />Change your pr...
You can login using your username or email address<br />Your Account Settings<br />Review and change your account settings...
Your profile<br />How you appear to others in OnSync 4<br />After choosing an image, click Upload<br />Choose the image fr...
THANK YOU,<br />we hope you enjoy OnSync.<br />If you need further support, please visit http://www.digitalsamba.com/suppo...
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OnSync Manual Account Holders and Moderators

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A step-by-step guide to using OnSync all-in-one web conferencing.

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OnSync Manual Account Holders and Moderators

  1. 1. OnSync™<br />All-in-one web conferencing solution.<br />User Guide<br />For Account Holders and Moderators<br />
  2. 2. CHAPTER 1<br />Quick Start Guide<br />You will learn how to schedule your first session in 5 easy steps.<br />Page 2<br />Watch it on YouTube: http://www.youtube.com/watch?v=bnW-ytz7FZ4<br />
  3. 3. STEP ONE: Login to OnSync<br />Use your favorite browser and visit: http://onsync.digitalsamba.com<br />Enter your email address<br />Click Login<br />Enter your password<br />Page 3<br />Watch it on YouTube: http://www.youtube.com/watch?v=bnW-ytz7FZ4<br />
  4. 4. STEP TWO: Create your meeting<br />Click the New Meeting button<br />The first thing you will see after login is the dashboard<br />Find the New Meeting button at the top left<br />Click the New Meeting button, a panel will slide open allowing you to enter the meeting’s details<br />Page 4<br />Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br />
  5. 5. STEP THREE: Enter the meeting details<br />Add information to make the meeting easy to identify<br />Fill in the details of the session, just enter a Topic for now<br />This panel will open after you clicked New Meeting<br />You can ignore this for now, we’ll look at it in more detail later<br />When you’re done, click to save your meeting<br />Page 5<br />Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br />
  6. 6. STEP 4: Enter the meeting<br />The meeting you just created will appear in your schedule<br />To enter the meeting, click it’s name<br />A new window opens and you enter your first meeting<br />Page 6<br />Watch it on YouTube: http://www.youtube.com/watch?v=Kl76eroi7ec<br />
  7. 7. STEP FIVE: Invite your friends<br />Now that we’re inside, let’s invite some friends<br />Click this button to invite your friends<br />Start your mic and cam<br />When your friends join, you will see their names here<br />Chat<br />Use these buttons to share your computer screen, files or a whiteboard<br />
  8. 8. CHAPTER 2<br />The live session<br />We will explore all the things you can do inside a session<br />Page 8<br />
  9. 9. A first look inside<br />When you enter a session the first time, this is what you’ll see<br />Your most important functions<br />Menu<br />Video conference<br />See who is attending the session<br />Public and private chat<br />Share your content<br />
  10. 10. Understanding how synclets work<br />Each window In OnSync is a synclet, each performing a special function<br />The synclet’s title tells you it’s function<br />You can collapse, maximise & close a synclet<br />Each synclet has a menu with special settings<br />Page 10<br />Watch it on YouTube: http://www.youtube.com/watch?v=zg3wlhT5fEI<br />
  11. 11. Arranging your synclets<br />Your workspace is flexible, synclets can be moved around and resized<br />Click and drag any synclet by its title bar<br />Guidelines will appear and synclets snap into place<br />Resize synclets by clicking and dragging its borders<br />Synclets can be placed anywhere within the workspace<br />Page 11<br />Watch it on YouTube: http://www.youtube.com/watch?v=zg3wlhT5fEI<br />
  12. 12. Conference View<br />Clean up your workspace<br />Quickly switch between your favorite views<br />Presentation View<br />Select a view and your workspace will re-arrange<br />Discussion View<br />Checkmarks indicate which synclets are currently visible. Show and hide synclets by selecting them from the menu<br />You can create custom views. Arrange your synclets the way you want them and click Save Current View<br />Page 12<br />Watch it on YouTube: http://www.youtube.com/watch?v=3B8M9Oe6ChI<br />
  13. 13. Your most important functions<br />Always accessible at the top right of your session<br />Your camera<br />Your microphone<br />Your connection status<br />Share your screen<br />Your media library<br />Notifications<br />Record<br />Invite attendees<br />Page 13<br />
  14. 14. Your camera and microphone<br />Click to start broadcasting<br />To start broadcasting, click the camera and microphone buttons<br />Your video appears in the video conference synclet<br />Stop this broadcast<br />Pin the controls<br />Mute, control volume & see mic activity<br />Freeze video<br />Stop your own broadcast<br />Page 14<br />Watch it on YouTube: http://www.youtube.com/watch?v=7tM2b63vaIs<br />
  15. 15. Your Media Library<br />Your files are always just one click away<br />Search your Media Library<br />Add files by clicking the plus button<br />Click to open the Media Library<br />Drag and drop a file to the Shared Files area to allow other users to download it<br />These are your personal files<br />Shared Files can be downloaded by other users in the session<br />Page 15<br />Watch it on YouTube: http://www.youtube.com/watch?v=Z9XY6C1ky08<br />
  16. 16. You can add files from your computer or the web<br />Share any media, even YouTube® and Flickr®<br />Add a file from your computer<br />Clicking the plus sign will open a menu<br />Select the files and click open, the files will upload<br />Copy/paste the URL to any resource on the internet<br />Simply copy/paste the URL of the YouTube Video you want to share<br />Showing files to others is easy..<br />Page 16<br />Watch it on YouTube: http://www.youtube.com/watch?v=Z9XY6C1ky08<br />
  17. 17. Showing your files to others<br />Everyone is always on the same page<br />Double click a document and it will open for everyone, or drag and drop it onto the content share synclet<br />Some files need to be converted before they can be opened, just click this button, OnSync does the rest<br />When the file is ready a green checkmark appears<br />Controls to move to the next page, zoom, search and more<br />Turn on the whiteboard to collaborate on the document<br />Page 17<br />Watch it on YouTube: http://www.youtube.com/watch?v=zO7O7wIAx7g<br />
  18. 18. Invite participants to your session<br />Click to invite participants<br />Add users at any time<br />A pop-up opens<br />Copy the link and give it to your users<br />Copy the password if the session is protected<br />Enter an email address, then click the send button<br />Page 18<br />Watchit on YouTube: http://www.youtube.com/watch?v=7y-SzLYNORI<br />
  19. 19. (1)<br />Show your computer screen<br />Click the Screen Sharing button to open a menu<br />You can choose what you want to share<br />Shares the entire screen<br />If it’s not installed, install the plugin and choose a location<br />Select the program or window you want to share<br />Page 19<br />Watch it on YouTube: http://www.youtube.com/watch?v=IY1wGFx82Js<br />
  20. 20. (2)<br />Your audience sees your screen<br />You can allow other uses to control your computer<br />As a host you are notified that you are sharing your screen<br />The audience can view the screen at 100% or scale to fit<br />The audience can request control of your screen<br />Your audience will see your screen<br />Your cursor<br />Accept to give control to that user<br />Page 20<br />Watch it on YouTube: http://www.youtube.com/watch?v=IY1wGFx82Js<br />
  21. 21. Record sessions<br />Click to record a session<br />Everything in a session can be recorded<br />A pop-up opens<br />Enter a name for the recording<br />The recording starts when you click Ok<br />Click the record button again to stop recording<br />The recording will be available in the Account Holder’s Account Center<br />Everyone can see this icon when a session is being recorded<br />Page 21<br />Watch it on YouTube: http://www.youtube.com/watch?v=29lblDsGNyo<br />
  22. 22. Notifications<br />A full history of events that occurred in the session<br />Click to open the notifications panel<br />The x icon removes an entry<br />All events will be tracked for you<br />Page 22<br />Watch it on YouTube: http://www.youtube.com/watch?v=9kzdUZY7YgU<br />
  23. 23. Using the whiteboard<br />Collaborate and teach using the drawing tools<br />Your tools, hover over the buttons to see their function<br />Click and hold to open a menu revealing more shapes<br />When you select a tool, additional options appear<br />Shapes, text or lines can be placed on the whiteboard area<br />When you select a shape, drag handles appear, use them to resize, move and rotate the shape<br />Page 23<br />Watch it on YouTube: http://www.youtube.com/watch?v=CAluw-iOa8g<br />
  24. 24. The shared notes synclet<br />Everyone can see it’s contents<br />Any user with permissions can type notes here<br />Change the color of the text<br />Format selected text to be bold, in italics or underlined<br />Create a bullet pointed list<br />Page 24<br />Watch it on YouTube: http://www.youtube.com/watch?v=PVKHSSwW3RU<br />
  25. 25. The Poll synclet – Moderator view<br />Keep your audience engaged with live polls<br />Enter a question to ask the group<br />Check to allow multiple answers<br />Check to show results to the entire group<br />Your audience can choose their answer<br />Type the multiple choice answers, one per line<br />A detail view to see who voted which option<br />Page 25<br />Watch it on YouTube: http://www.youtube.com/watch?v=V4taQoF5ilQ<br />
  26. 26. The Poll synclet – Audience view<br />Your host may decide to ask you a question<br />The question of the poll will appear here<br />Vote by picking your answer<br />View the results of the polls, if the host has allowed it<br />Page 26<br />Watch it on YouTube: http://www.youtube.com/watch?v=V4taQoF5ilQ<br />
  27. 27. The Question & Answer synclet – Moderator view<br />Moderate questions before answering them to the floor<br />Questions will appear here, click a question to answer it<br />Delete a question<br />Type a response to the question<br />Click the Reply button and the answer will appear for all to see<br />Page 27<br />Watch it on YouTube: http://www.youtube.com/watch?v=F7QjGMYsZDI<br />
  28. 28. The Question & Answer synclet– Audience view<br />Your host may allow you to ask questions<br />After clicking Ask, you are notified that your question is submitted<br />Click Ask<br />Type your question here<br />Answers to questions will appear here as the moderators answer them<br />Page 28<br />Watch it on YouTube: http://www.youtube.com/watch?v=F7QjGMYsZDI<br />
  29. 29. The Chat synclet<br />A great way to communicate next to audio and video<br />Click the x-sign to close this private chat<br />Private chats open in tabs<br />Send the message<br />Choose the recipient, this is how you start a private chat<br />Choose your text color<br />Type your message here<br />Change the font size of the chat<br />Email the chat history<br />Page 29<br />Watch it on YouTube: http://www.youtube.com/watch?v= I_Rig4aW1WI<br />
  30. 30. The Participants synclet<br />See who’s in the room and control your audience<br />When you hover over the avatar of a participant, a cogwheel will appear. <br />Click it to open a menu<br />Eject a user from a session<br />Promote or demote anyone at any time<br />Set granular permissions to any function<br />The permissions window for this user appears<br />Page 30<br />Watch it on YouTube: http://www.youtube.com/watch?v= YveI8lV6Hyw<br />
  31. 31. Permissions<br />Set granular permissions to any function<br />Permissions are organized groups<br />Check or uncheck an option to grant/deny this permission<br />Click to apply and save the permissions for this user<br />Page 31<br />Watch it on YouTube: http://www.youtube.com/watch?v= MbyRGe3Uu_8<br />
  32. 32. Give feedback via the status menu<br />Others will be able to see your status in the participants synclet<br />When you set your status, an icon will appear here, visible to everyone<br />Open this menu to set your status<br />Choose a status or clear it<br />Page 32<br />Watch it on YouTube: http://www.youtube.com/watch?v=Xh5TJpXc0ac<br />
  33. 33. Options menu<br />Access your preferences and basic session functions<br />Open your preferences to control your camera and microphone<br />Make sure to allow access to your mic and cam via the privacy settings<br />Make OnSync more readable by increasing font size<br />Page 33<br />Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br />
  34. 34. Video Settings<br />Choose your camera source and video quality<br />Choose your camera source<br />Choose a category for the settings<br />Fully control your camera’s quality via professional settings<br />Video Scaling<br />Page 34<br />Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br />
  35. 35. Audio settings<br />Choose your microphone source and quality and check your sound<br />Set which microphone you want to use<br />Set the quality of your microphone<br />Test your microphone<br />Test your speakers<br />Page 35<br />Watch it on YouTube: http://www.youtube.com/watch?v=6Me-KhPGk4E<br />
  36. 36. CHAPTER 3<br />The Account Center<br />Create sessions, manage your recordings and address book, send messages and look at statistics<br />Page 36<br />
  37. 37. OnSync Account Center Welcome Screen<br />Your web conferencing experience begins on your dashboard<br />Profile, account and branding options<br />Quick start menu<br />Live, real-time search is available at any time<br />Main menu<br />Modules<br />Page 37<br />
  38. 38. Main menu<br />Access to the Acccount Center’s most important features<br />Take some time to explore the different sections.<br />Page 38<br />
  39. 39. Exploring the dashboard<br />A quick overview of everything<br />Click dashboard in the main menu to load it<br />The session that are scheduled today<br />Uncheck to hide modules<br />Drag and drop to arrange the modules to your preference, each module will show you the most recent updates<br />Page 39<br />
  40. 40. Your meeting schedule<br />A single place for all your sessions<br />Search your sessions in real time<br />Use filters to quickly find what you are looking for<br />You can copy this link and send it to your friends<br />When you hover over a session you’ll see icons appear to edit or delete<br />Page 40<br />Watch it on YouTube: http://www.youtube.com/watch?v=2l5FgEIh-48<br />
  41. 41. Edit a session<br />Edit session details inline with a single click<br />Click to join the session<br />Click the pencil icon to open a sessions details<br />Click the x icon to delete the session<br />Enter the session details<br />Optionally choose a URL that is easy to remember <br />Page 41<br />
  42. 42. Invite participants<br />Choose what role you want your attendees to have<br />Check to send an email invitation<br />Choose the role that you want the user to have in the session, then click add<br />Enter the users details, they will be saved automatically in your address book<br />After you clicked add, the users will appear in the appropriate column<br />Click save to email the invitations<br />Page 42<br />Watch it on YouTube: http://www.youtube.com/watch?v=QKb6ZdX9eDo<br />
  43. 43. Recordings<br />Access and manage your recorded sessions<br />Click a recording to view it<br />Check to bypass the login screen of the recording<br />Change the password to restrict access<br />Delete the recording<br />Edit therecording <br />Page 43<br />Watch it on YouTube: http://www.youtube.com/watch?v=y6oyGa0yPS8<br />
  44. 44. Messages<br />You can send or receive messages, similar to web based email<br />Choose which folder you want to view<br />Click the message to open it<br />Delete the message<br />Page 44<br />Watch it on YouTube: http://www.youtube.com/watch?v=OfucBqFkNo8<br />
  45. 45. Address book<br />Anyone you invite will be added to this list<br />Add a new group, contacts can be assigned to a group<br />Add a contact<br />Your contacts<br />Delete the contact<br />Edit the contact<br />Page 45<br />Watch it on YouTube: http://www.youtube.com/watch?v=2t99VQ2khqo<br />
  46. 46. (1)<br />Usage Statistics<br />Keep track of your OnSync usage<br />The right axis represents the total amount of hours for all users that participated in all sessions<br />Show a graph over a period of 30, 60 or 90 days<br />The left axis represents number of connections<br />For more detail, click on one of the data points<br />Page 46<br />Watch it on YouTube: http://www.youtube.com/watch?v=U3ci89oQmwg<br />
  47. 47. (2)<br />Usage Statistics<br />Your statistics in detail<br />The duration a specific user was in a meeting<br />A detailed view of who connected at what time<br />Connection and disconnection times<br />Page 47<br />Watch it on YouTube: http://www.youtube.com/watch?v=U3ci89oQmwg<br />
  48. 48. Your personal settings<br />Access your profile, account settings and branding options<br />Click your name to open a menu<br />Access and edit your profile<br />Review and change your account settings<br />Personalize OnSync with your logos<br />Page 48<br />Watch it on YouTube: http://www.youtube.com/watch?v=7oe8_u834X0<br />
  49. 49. Your profile<br />How you appear to others in OnSync 4<br />You can fill in your personal details here<br />Change your profile picture – the ideal dimensions are 240px by 180px<br />Page 49<br />Watch it on YouTube: http://www.youtube.com/watch?v=7oe8_u834X0<br />
  50. 50. You can login using your username or email address<br />Your Account Settings<br />Review and change your account settings<br />Your username and password are used to login – your username is also reflected in the links you send to others to join your meetings<br />Page 50<br />Watch it on YouTube: http://www.youtube.com/watch?v=IJ0KCQvQBrs<br />
  51. 51. Your profile<br />How you appear to others in OnSync 4<br />After choosing an image, click Upload<br />Choose the image from your harddisk<br />Your current image for this section<br />Set how you want OnSync to align your background image<br />Page 51<br />Watch it on YouTube: http://www.youtube.com/watch?v=nN08Dy8R0P0<br />
  52. 52. THANK YOU,<br />we hope you enjoy OnSync.<br />If you need further support, please visit http://www.digitalsamba.com/support<br />©Digital Samba, SL<br />OnSync™<br />All-in-one web conferencing solution.<br />
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