Mod01 Gl 1 Ocsintrsvc February 2012 Source

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Mod01 Gl 1 Ocsintrsvc February 2012 Source

  1. 1. DD3586FN11DD_BABZZZOFPE Siemens Enterprise Communications C D 25 76 EN OCSINTRSVC 01 C Introduction to OpenScape D _R ._ Cloud Services: So la OpenScape UC Server, OpenScape Voice na and OpenScape UC Applications _1 7- 09 -1 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. 1 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Date Presenter’s Name
  2. 2. DD3586FN11DD_BABZZZOFPE Siemens Enterprise Communications Siemens Enterprise Communications C D 25 76 •Describe the underlying architecture of the EN OpenScape Unified Communications Solutions Suite 01 as it’s used in the OpenScape Cloud Services C D environment. _R ._ So la •Explain the business benefits na _1 7- 09 -1 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. 2 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Date Presenter’s Name
  3. 3. DD3586FN11DD_BABZZZOFPE Todays Business Challenges C D 25 76 Business trends Communications trends EN 01 C D _R Cost Growth with ._ Device So containment / corporate Cloud proliferation reduction excellence la na _1 7- 09 Agile Social Sustainability Green IT -1 enterprise media 2 Distributed / Selective Seamless Data center / telecommuting out-tasking mobility virtualization workforce February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 3 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  4. 4. DD3586FN11DD_BABZZZOFPE Communications Transformation - Increasing Value vs. Lower Cost of Delivery C D 25 TDM VoIP UC / CEBP SaaS (CaaS) 76 EN (Hicom) (HiPath) (OpenScape) (OpenScape) 01 OpenScape C Voice / UC D IP _R IP SIP ._ So IP IP la SMB LME na _1 Proprietary hardware Proprietary hardware Open standards / SIP Subscriber / ‘On 7- & software & software Overlay approach Demand’ solutions 09 Telecommunications Converged IP Private/public cloud -1 UC embedded in 2 networks networks business processes Virtualization Premises-based / Distributed Data center-based Managed Service / Hosted / Cloud UC / Social Media Integration TCO February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 4 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  5. 5. DD3586FN11DD_BABZZZOFPE OpenScape UC Server C D 25 What is OpenScape UC Server? 76 EN Siemens flagship software-based enterprise communications platform for Voice, 01 UC, CC, Video and Mobility C D _R What is unique about OpenScape UC Server? ._ The industry’s most Open, Complete, and Flexible software communications So platform la na Open _1 7- OpenSOA Framework 09 Complete -1 Flexible 2 Five Years Development Proven (1 Million users) Acquisition / Licensing Migration (OpenPath) Deployment Options Virtualization Capabilities February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 5 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  6. 6. DD3586FN11DD_BABZZZOFPE Siemens Unified Communication definition C D 25 76 Unified Communications (UC) EN solutions focus on embedding 01 communication and C D collaboration into business _R Voice processes. This increases ._ Voi So workplace productivity and ce la Ema Messaging effectiveness. UC solutions na Video should be software-based, il _1 OpenScape EM, VM, FAX 90 open, extensible and support 7- Unified IM 09 Communications the customer’s choice of -1 Suite services. 2 Conferencing & Mobili Mobility Collaboration ty Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 6 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  7. 7. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview C D 25 76 EN Data 01 C Center D _R ._ So la OpenScape Unified Communications Server na _1 SIP QoS Session Detail Admin. Availability 7- Session Presence Management Reporting & Licensing Management 09 Control -1 2 Software Foundation February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 7 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  8. 8. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview C D 25 76 EN Data 01 C Center D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 8 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  9. 9. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview C D 25 76 EN Data 01 C Center D _R ._ OpenSOA So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session Federated QoS Session Detail Admin. Availability Control Presence Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 9 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  10. 10. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview OpenScape Voice Application C D 25 76 EN Data 01 OpenScape C Center Voice D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session Federated QoS Session Detail Admin. Availability Control Presence Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 10 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  11. 11. DD3586FN11DD_BABZZZOFPE OpenScape Voice Application C D OpenScape Voice 25 76 EN 01 C OpenScape D Voice _R ._ So WAN la na _1 7- 09 -1 2 Enterprise Voice Solution for Enterprise, Carrier and Cloud Applications February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 11 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  12. 12. DD3586FN11DD_BABZZZOFPE OpenScape Voice / UC Server – Communications for the Local or the Global Enterprise** C D 25 Mobile Mobile 76 users And Support users EN Global Mobility and Hot-Desking Regional 01 Head C Branches Office D _R ._ DATA DATA So CENTER PSTN/WAN CENTER Interwork global la Growth Area communications software na applications _1 Head PSTN/WAN 7- Mobile Office 09 users -1 Factory Business 2 Expansion - And support international expansion from Business Acquisition - your data centers And rapidly integrate communications with Business Growth - And acquisitions always keep communications and business strategies aligned Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  13. 13. DD3586FN11DD_BABZZZOFPE OpenScape Voice / UC Server – Communications for the Local or the Global Enterprise C D 25 76 EN 01 C Branches D _R ._ DATA So CENTER Mobile and home la based users na _1 Office 7- 09 -1 Factory 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  14. 14. DD3586FN11DD_BABZZZOFPE OpenScape Branch C D 25 Data Center/Cloud 76 OpenScape EN Voice Customer Location 01 OpenScape Branch (Proxy) C D _R ._ So Optional Local Gateway la na _1 PSTN 7- 09 -1 2 Scalable: 50, 1000 and 6000 user variants - Provides feature-rich Survivability Single-box solution with Integrated Gateway and Analog Adapter Includes Proxy and SBC Includes Media Server, providing Local Tones, Announcements, Conferences* Local SIP or analog Trunking * Survivable mode only Page 14 February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  15. 15. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview OpenScape UC Application C D 25 76 OpenScape EN Data UC 01 Application C Center D Embedded _R Video ._ So la na _1 7- Messag- 09 Contact Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud. February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 15 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  16. 16. DD3586FN11DD_BABZZZOFPE OpenScape Video C D Unified Video Conferencing Personalized 25 for everyone from any SIP endpoint collaboration for virtual, 76 decentralized teams EN 01 From the Meeting Room From Mobile Phone All endpoints connected on a C (Voice) single SIP network (Voice, Video, D UC Desktop soft-clients) _R ._ Single numbering plan and So directory la Integrated video/voice conferences na From the OpenScape From the conference _1 Desktop Client OpenScape OpenScape phone Easy as making OpenScape 7- Desktop Web Client Client Voice & UC a phone call 09 (Personal) Application -1 Mix room –based and 2 desktop clients on same From the Executive conference Desktop From the desktop phone Communicate the way that it makes the most sense High reduction in conferencing costs Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud. February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 16 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  17. 17. DD3586FN11DD_BABZZZOFPE Soft-Phone and Video C D 25 76 EN OpenScape Desktop 01 Client Personal Edition C includes a soft-phone D _R for PC-based telephony ._ call control. So la Point-to-point video na _1 calls and SIP 3-way 7- video conferences are 09 also supported. -1 2 Users who have been given the permissions, can also record calls on their local PC. Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud. Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  18. 18. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview Messaging C D 25 76 EN Data 01 OpenScape Messaging C Center D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 18 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  19. 19. DD3586FN11DD_BABZZZOFPE OpenScape Messaging C D 25 One Mailbox for Everything 76 EN 01 C D _R Faxmail ._ Email Voicemail So la na _1 7- 09 -1 2 Unified Messaging February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 19 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  20. 20. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview OpenScape UC Application C D 25 76 EN Data 01 OpenScape UC C Center Application D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 20 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  21. 21. DD3586FN11DD_BABZZZOFPE OpenScape Unified Communications C D 25 76 Telephony EN Instant* Messaging Integrated 01 Mobile Voice C D _R Mobile Presence UC ._ Management So la na Audio + _1 Voice Conferencing 7- Messages 09 HD -1 Video Email 2 Conferencing Personal The Video Internet Conferencing Web CEBP* Conferencing Cloud / Virtualized Storage *N/A OpenScape Cloud Services V1 February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 21 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  22. 22. DD3586FN11DD_BABZZZOFPE OpenScape UC Application Highlights C D 25 76 EN 01 C D _R ._ So la na _1 7- 09 -1 2 Modular application with seamless upgrade paths UC Desktop: soft client Built-in one number service, presence, conferencing, and messaging Supports any IT environment * Some functionality differences apply to HiPath 4000 voice platform Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  23. 23. DD3586FN11DD_BABZZZOFPE Multi-media Conferencing Enhances Team Effectiveness C D 25 76 Business benefits EN 01 C Enhance collaboration and D _R productivity ._ So Minimize expensive 3rd party la conferencing services na _1 Reduce the need to travel 7- 09 Presence information enables -1 2 spontaneous, easy to initiate sessions *Future Cloud offering Voice Web Video * Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  24. 24. DD3586FN11DD_BABZZZOFPE OpenScape Web Collaboration Mobile Client for iPhone / iPad C D 25 76 EN 01 C D _R Participant List ._ Video So la na _1 7- 09 -1 2 Desktop/File sharing Text / Chat Source: OpenScape Web Collaboration V1, Data Sheet, Issue 1, Feb 2011 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  25. 25. DD3586FN11DD_BABZZZOFPE Communicating should be intuitive and efficient C D 25 76 EN 01 C D _R ._ So la OpenScape Web Client na OpenScape Mobile Client _1 7- 09 -1 2 Voice Portal Client OpenStage Client Multi-media and multi-modal client access choices OpenScape Desktop Client Easy to use GUI and voice interface Personal Edition Rich, intuitive user experience Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG * Not available with HiPath 4000 voice platform
  26. 26. DD3586FN11DD_BABZZZOFPE How OpenScape UC Application helps address your challenges C D 25 Reduce Communications Improve Operational Efficiency 76 Costs EN Minimizes 3rd party conferencing Works with your existing IT 01 services infrastructure C D _R Reduces business trips and Leverages your in-place application ._ communications costs while traveling investments So While on a call, you can switch from Improves overall business execution, la na your mobile device to another phone process and communications _1 with a lower cost connection efficiency 7- 09 Enhance Productivity and Gain Competitive Advantage -1 Collaboration 2 Be reached via one published Customers and partners can reach number, regardless of your location you, in real-time, on the first try or device Reduces latency in business Reduces duplication, waste and processes rework in communications-intensive activities Highly mobile people / tele-workers Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. stay connected and accessible Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  27. 27. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview C D 25 76 EN Data 01 C Center OpenScape UC Application Mobile D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 27 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  28. 28. DD3586FN11DD_BABZZZOFPE Presence-based real-time communications keeps highly mobile people connected and productive C D 25 76 OpenScape UC Mobile Client EN 01 C Improve business continuity D _R Be accessible for critical ._ business requests So la Know the presence status of na key contacts _1 7- Have quick access to 09 -1 conferences 2 Targets: Highly mobile worker • Uses multiple devices • Works between home and office • Works across multiple sites • Travels frequently Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  29. 29. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Overview C D 25 76 EN Data 01 OpenScape Contact C Center Center D _R ._ So la na _1 7- Messag- 09 Contact* Voice Video ing UC Mobility -1 Center 2 OpenScape Unified Communications Server SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 29 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  30. 30. DD3586FN11DD_BABZZZOFPE OpenScape Cloud Services – Contact Center Offering available separately (V1) C D 25 76 EN 01 C D _R ._ So la na _1 7- 09 -1 2 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
  31. 31. DD3586FN11DD_BABZZZOFPE OpenScape UC Server Review C D 25 76 EN Data 01 C Center OpenSOA D _R ._ So la na Messag- Contact* Voice Video UC Mobility _1 ing Center 7- 09 OpenScape Unified Communications Server -1 2 SIP Session QoS Session Detail Admin. Availability Presence Control Management Reporting & Licensing Management February 2012 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved. Page 31 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

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