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A problem and issues analysis workshop service, designed as a knowledge-transfer delivered in one day, aiming to enable those attending to use the same approach in their own activities (from audit to strategy to solution and information architecture).
This workshop includes concepts described in two other books that I published on Amazon and can be read for free online here on Slideshare:
You can always find the (free) edition of my business books on http://www.slideshare.net/robertolofaro (sometimes full books, sometimes key chapters useful for your own publishing, consulting, training and overall change activities).
The (low price, of course!) printed and Kindle versions are available on http://astore.amazon.com/getarothewor-20
Aim: spread ideas, and collect feed-back (visit my profile http://www.linkedin.com/in/robertolofaro)