1. RGZ Solutions
Maximizing the Business Value of
Your Information Technology
96 Ivy Lane, Lido Beach, NY 11561
Office: (516) 208-7872 • Fax: (516) 889-5711
Website: www.RGZSolutions.com
Email: Info@RGZSolutions.com

3. Letter from the President
Dear Friends and Colleagues,
T
oday’s executive looks to IT not just to cut costs, but to play a role in real business contribu-
tion. It may be in the form of revenue upside, greater market share, or improved margins.
Whatever the goal, we have been helping our clients think bigger about IT by focusing on value-
creating opportunities as well as those that reduce cost.
But it’s not about the technology itself. It’s the people behind the strategic choices who make the
tough decisions. It’s people that manage the changes required to reap the rewards. And it’s these peo-
ple who depend on us to provide the candid advice and consulting they need to maximize nancial
return on important business investments.
Since opening our doors in 2003, RGZ Solutions has built a group of outstanding consult-
ants who help clients manage their investments in hardware, software, system integration, and change
management consulting. Our consultants and project managers work closely with the internal business
units of our client organizations to help assure that the people and processes are in place to garner the
bene ts from IT.
And we’re exible. Perhaps you need a sounding board for an important investment proposal you’re
working on. Or help re-segmenting your customer base. Or maybe you want an independent party to
help you manage a large integrator as they implement a major software application.
As you look beyond today – perhaps 12 to 24 months from now - where do you see your investments
in people and technology paying o ? How is IT helping you compete? How has your organization
changed? Together, let’s make it happen.
Sincerely,
Robert (“Bob”) Kurtz
President
www.rgzsolutions.com RGZ Solutions 3

4. I N T R O D U C T I O N
Where is Your Next Productivity Breakthrough?
Most companies have potential to dramatically improve employee productivity, but settle for
marginal improvements. Your next breakthrough could come by rethinking business processes.
By implementing Enterprise Resource Planning (ERP) systems, or by raising IT service levels in inno-
vative ways you haven’t even thought of. You may just need focused investments in human resource
development.
Executives who are serious about getting higher return from their investment in people are
teaming with RGZ Solutions to:
Innovate Business Processes
• Discover strategic opportunities to reduce costs, increase revenues and improve
cash ow by getting us involved in benchmarking your productivity and pro tability.
• Reengineer and standardize nancial, sales, and administrative functions and
their associated shared service.
• Empower people and organizations by making them accountable for change
leadership, results and communication channels.
Implement Business Systems
• Improve e ectiveness of nancial, human resources, customer and supply chain
management solutions through leading ERP systems from PeopleSoft, Oracle,
and SAP.
• De ne and implement large-scale Internet and e-business systems.
• Set up e ective project governance structu