Distributed Agile In A Multicultural World

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The world is flat and the barriers to communication have been broken down. Increasingly, companies are employing a globally distributed, virtual workforce to aid in their development efforts. In …

The world is flat and the barriers to communication have been broken down. Increasingly, companies are employing a globally distributed, virtual workforce to aid in their development efforts. In addition, these same companies are looking to employ Agile development practices to get to market faster with the right product. When working with a global team, culture, not only of the company but that of the workforce, comes into play. How can companies help ensure that a distributed, cross-cultural Agile team can work together successfully to achieve business goals? This presentation dives into how a company can build a multicultural team around Agile principles, in a fully distributed global environment, remaining on the same page at all times, and getting things done.

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  • 1. Distributed Agile In A Multicultural World Robert Dempsey adsdevshop.com
  • 2. Thank You!
  • 3. Welcome! Robert Dempsey CEO & Founder LinkedIn: robertwdempsey Twitter: @rdempsey
  • 4. http://scrumd.com
  • 5. Agenda • Culture • Agile and Culture • The Role of the Modern Product Manager • Window Into Cultures • Tools • Lessons Learned • Questions and Answers
  • 6. Poll
  • 7. What is Culture? Attitudes Beliefs Goals Practices
  • 8. Layering of Cultures Team Business Country
  • 9. Business Culture Values Customs Traditions Meanings
  • 10. The New Team
  • 11. The Extended Team
  • 12. The Challenge
  • 13. The Missing Piece
  • 14. Major Agile Ideas • Individuals and Interactions • Working Software • Customer Collaboration • Responding to Change
  • 15. 12 Principles, Or 7 • Delivery • Embrace Change • Collaborate • Support The Team • Use Correct Metrics • Technical Excellence • Kaizen (Continuous Improvement)
  • 16. Build Around Agile
  • 17. Cultural Roadblocks
  • 18. Additional Roadblocks
  • 19. Role Of The Modern PM
  • 20. United States
  • 21. United States • Equal respect • Individual involvement • Heavy focus on time and schedules (donʼt miss deadlines) • Employees speak directly up the chain • Team play • Straight-forward communication • Friendly, and get down to business • Single-minded; focused on a single goal
  • 22. South America
  • 23. Brazil • Build a relationship, possibly via a third-party • Everyone in the company has their role • Very creative and work well in teams • Failures can lead to a loss of self-confidence • Timescales and deadlines are somewhat fluid • Be very careful with criticism
  • 24. India
  • 25. India • Strong hierarchical structure • Failure can lead to a loss of face * • Relationships are important • Reinforce the agreed-to deadlines • Management makes the decisions * • Be careful to not shame anyone * • Non-confrontational (the “yes man”)
  • 26. Philippines
  • 27. Philippines • Hierarchical • Relationship-driven culture • Managers look out for their teams * • Indirect communication style * • Timescales and deadlines are somewhat fluid * • Innovative when asked to be * • Clarification might not be requested (loss of face) * • Public praise is good; public criticism is not
  • 28. Western Europe
  • 29. Switzerland • Be direct • Be on-time • Build a relationship over time • Management provides direction and materials to the team • Title are important • Focus on the group • Adherence to protocol • Like to be prepared
  • 30. Eastern Europe
  • 31. Poland • Rules and regulations * • Eager for a challenge • Innovative * • Great in teams • Decisions are made at a team level * • Detail-oriented • Straightforward and frank
  • 32. Commonalities • People want to do good work • They want to be respected • They want to be praised when they succeed • They donʼt want to be publicly humiliated • They want to be understood
  • 33. Tools
  • 34. Project Tools • Project Management • Code Repository • Continuous Integration (CI)
  • 35. Communication Tools • Instant Messaging (IM) • Skype • Web-based Collaboration • Mockups
  • 36. Mockup
  • 37. Lessons Learned • Choose the best fitting Agile method * • Make expectations known • Map Agile principles to your situation • Make communication a big deal • Increased documentation is not the answer • No big-bang implementation of Agile • Visit the people you will be working with, or vice versa
  • 38. Questions And Answers
  • 39. Thank You! Atlantic Dominion Solutions 321-274-4684 http://www.adsdevshop.com Robert Dempsey CEO & Founder LinkedIn: robertwdempsey Twitter: @rdempsey