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ISWC 2010: TUTORIAL: Ten Ways to Make your Semantic App Addictive

ISWC 2010: TUTORIAL: Ten Ways to Make your Semantic App Addictive

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Handson 1 (5/6) Handson 1 (5/6) Presentation Transcript

  • Hands-on experiences with usability/sociability design
    www.insemtives.eu
    1
    Roberta Cuel, University ofTrento, IT; Markus Rohde, University of Siegen, DE andGermán Toro del Valle, Telefonica I+D, ES
    ISWC 2010
  • Overview
    11/6/2010
    www.insemtives.eu
    2
    Presentation of methods
    Usability/Sociability Testing
    Evaluation methodology
    Evaluation SEEKDA case study
    Old system
    Evaluation
    Revision/Prototype
    Online PD workshop
    Exploration/User walkthrough
  • Presentationofmethods
    Presentation of methods
    Evaluation SEEKDA case study
    Exploration/User walkthrough
    11/6/2010
    www.insemtives.eu
    3
  • Usability/sociability testing
    11/6/2010
    www.insemtives.eu
    4
  • Usability/sociability Testing (2)
    11/6/2010
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    5
    Lab testdesign
    Eye tracking- calibration
    Eye tracks- results
  • Post Interview
    Satisfaction
    Usability Tests
    Positive attitutetowardsusingtheapplication
    Efficiency
    Interview
    Effortstofulfillthetask
    Effectivity
    Suitabilityforthetask
    Usability-design methods
    Usabilitymeansthatcertainusers in a certaincontextand a certainamountof time canfulfillcertaintaskseffectively, efficently, andsatisfying(ISO 9241-11)
    SUMI Questionnaire =
    Software Usability Measurement Inventory
    Usability-Potential =
    Relation betweenwhat a certainapplicationcanandwhattheapplicationshouldcan(userexpectation)
    12
    11/6/2010
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    6
  • Validation of relevant usagescenarios; targetgroup(s)
    Usabilitytestswiththinkingaloudandparticipantobservation; eyetracking & biometricmeasurements
    Identificationofcriticalincidents)
    Normative Evaluation withISO 9241-10
    Design Recommendations
    Standardizedmethod(DATech)
    Evaluation ofUsability-Potential byInterviews
    13
    11/6/2010
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    7
  • ExpectationConformity
    SelfDescriptiveness
    ExpectationConformity
    Usabilityreport: screenshot
    13
    11/6/2010
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    8
  • Usabilityreport: video
    Touchabledisplay
    Keyboard on a copystation
    13
    11/6/2010
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    9
  • Usabilityreport: PGP
    13
    11/6/2010
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    10
  • Usabilityreport: PGP (2)
    13
    11/6/2010
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    11
  • Usabilityreport: CI and DR
    13
    11/6/2010
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    12
  • 1% Errors
    22% Self Descriptiveness
    21% Suitability for the task
    5% Controllability
    6% Error Tolerance
    45% Expectation Conformity
    Usabilityreport: Statistics
    13
    11/6/2010
    www.insemtives.eu
    13
  • Presentationofmethods
    Presentation of methods
    Evaluation SEEKDA case study
    Exploration/User walkthrough
    11/6/2010
    www.insemtives.eu
    14
  • Usabilityevaluation SEEKDA
    13
    11/6/2010
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    15
  • Usabilityevaluation SEEKDA (2)
    > REPORT <
    RequirementsSpecification:
    13
    11/6/2010
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    16
  • Prototype
    13
    11/6/2010
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    17
  • Online ParticipatoryDesign
    13
    11/6/2010
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    18
  • Online Participatory Design (2)
    13
    11/6/2010
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    19
  • Online PD Dashboard
    13
    11/6/2010
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    20
  • Online PD Dashboard (2)
    13
    11/6/2010
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    21
  • Presentationofmethods
    Presentation of methods
    Evaluation SEEKDA case study
    Exploration/User walkthrough
    11/6/2010
    www.insemtives.eu
    22