Be Global in the Flat World An Information Technology Strategy

Strategy Strategy – “a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result” The IT Strategy for Today? Be GLOBAL The desired result? Cost savings, productivity -> Growth

Strategy – “a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result”

The IT Strategy for Today?

Be GLOBAL

The desired result?

Cost savings, productivity -> Growth

The Flat World “’ [T]he playing field is being leveled .’” “ Indians and Chinese were going to compete for work like never before, and Americans weren't ready…” “ Several technological and political forces have converged , and that has produced a global, Web-enabled playing field that allows for multiple forms of collaboration without regard to geography or distance - or soon, even language.” - Thomas Friedman

“’ [T]he playing field is being leveled .’”

“ Indians and Chinese were going to compete for work like never before, and Americans weren't ready…”

“ Several technological and political forces have converged , and that has produced a global, Web-enabled playing field that allows for multiple forms of collaboration without regard to geography or distance - or soon, even language.”

- Thomas Friedman

Current State 57% significantly increased offshore work in past 18 months Growth strategy “critical” driver for 84% 48% started "global software development initiatives" within the past one to three years EMEA is big! Software & Information Industry Association (siia.net) Report on Global Software Development:

57% significantly increased offshore work in past 18 months

Growth strategy “critical” driver for 84%

48% started "global software development initiatives" within the past one to three years

EMEA is big!

Easier than you think! “ We came to India for the costs , we stayed for the quality , and now we’re investing for the innovation .” - Dan Scheinman, Cisco Senior VP

“ We came to India for the costs , we stayed for the quality , and now we’re investing for the innovation .”

- Dan Scheinman, Cisco Senior VP

The Result? It works: Achieving 80-100% of cost savings goals 73% reported a positive impact on profits 66% claim quality of work is above average compared to onshore staff 25% rating quality as “excellent” or “outstanding” “ It is up to America to manage its own expectation on China and India as either a threat or opportunity.” - Chindia

It works:

Achieving 80-100% of cost savings goals

73% reported a positive impact on profits

66% claim quality of work is above average compared to onshore staff

25% rating quality as “excellent” or “outstanding”

“ It is up to America to manage its own expectation on China and India as either a threat or opportunity.”

- Chindia

For Consultants How to compete as a consultant? Process Management CIO Magazine: The Hottest Jobs in Information Technology: Offshore Project Manager “ A U.S.-based manager who plans, oversees and coordinates projects with offshore components. The manager… ensures that offshore vendors meet project requirements… ” Advisory Services eWeek: As IT Outsourcing Deals Grow, So Do Advisory Firms

How to compete as a consultant?

Process Management

CIO Magazine: The Hottest Jobs in Information Technology: Offshore Project Manager

“ A U.S.-based manager who plans, oversees and coordinates projects with offshore components. The manager… ensures that offshore vendors meet project requirements… ”

Advisory Services

eWeek: As IT Outsourcing Deals Grow, So Do Advisory Firms