MIS in Asia: Opportunity to Lead<br />by Rob Cayzer<br />
Background<br />
Background<br />300 pubs<br />Five States<br />$350 mil revenue<br />16 mil population<br />No Central System<br />
+<br />The Queensland Fantasy<br />Australian<br />
Pilot<br />
The User<br />
The Customer<br />
The Result<br />
Rollout: Fantasy Come True<br />
Fantasy Come True<br />
Fantasy Come True<br />
Fantasy Come True<br />
TODAY?<br />
What you need today<br />
The User / Customer<br />
The computer professional:Before Open Systems<br />1950s to 1980s<br />
The IT professional:Jekyll and Hyde<br />1990s to 2000s<br />
The IT professional:Multi-Tasking, Multi-Skilling<br />
The ICT professional:Supply Acceleration<br />
Standardisation<br />
IT Professional:The squeeze<br />Architecture<br />Governance<br />Squeezed Out:<br />App development<br />Process develop...
Has Services InnovationRun Its Course?<br />
US data.gov CIO<br />Budget Cut 77%<br />Quit last month<br />
Opportunity: The Great Outdoors<br />
When is a computer no longer a computer?<br />
Robotics, IoT:Shop floor Innovation<br />
Shopfloor Project X:Airports, Packages, Letters<br />Issues:<br />Technology	30%<br />Integration	20%<br />ShopfloorProces...
CloMoSoL and Gamification:Customer Innovation<br />
Gamification:Ultimate (“Killer”) App (“Workflow”)<br />Rewards for micro-actions:<br />Visit e/Site<br />Share with e/Frie...
In Summary<br />
Do Not Be a Victim of Commoditisation<br />
INNOVATE! And Be the Godfather of Shop floor and Customer behaviour<br />
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MIS in Asia: Opportunity to Lead

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“MIS in Asia: Opportunity to Lead”

The predicted commoditisation of information technology and systems has seemingly commoditised the MIS role in turn. However, the advent of new technology combined with international trade concerns and talent shortages will present new challenges. Are MIS leaders ready to transform and address these?

Delivered

MIS Asia IT Summit 2011, Malaysia
Transforming Enterprise for the Now Generation:
Keys to Virtualising, Socialising and Consumerising Enterprise IT in Asia

Published in: Technology, Business
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  • VivekKundra
  • MIS in Asia: Opportunity to Lead

    1. 1. MIS in Asia: Opportunity to Lead<br />by Rob Cayzer<br />
    2. 2. Background<br />
    3. 3. Background<br />300 pubs<br />Five States<br />$350 mil revenue<br />16 mil population<br />No Central System<br />
    4. 4. +<br />The Queensland Fantasy<br />Australian<br />
    5. 5. Pilot<br />
    6. 6. The User<br />
    7. 7. The Customer<br />
    8. 8. The Result<br />
    9. 9. Rollout: Fantasy Come True<br />
    10. 10. Fantasy Come True<br />
    11. 11. Fantasy Come True<br />
    12. 12. Fantasy Come True<br />
    13. 13. TODAY?<br />
    14. 14. What you need today<br />
    15. 15. The User / Customer<br />
    16. 16. The computer professional:Before Open Systems<br />1950s to 1980s<br />
    17. 17. The IT professional:Jekyll and Hyde<br />1990s to 2000s<br />
    18. 18.
    19. 19.
    20. 20. The IT professional:Multi-Tasking, Multi-Skilling<br />
    21. 21. The ICT professional:Supply Acceleration<br />
    22. 22. Standardisation<br />
    23. 23. IT Professional:The squeeze<br />Architecture<br />Governance<br />Squeezed Out:<br />App development<br />Process development<br />InfrastructureTech Support<br />
    24. 24. Has Services InnovationRun Its Course?<br />
    25. 25. US data.gov CIO<br />Budget Cut 77%<br />Quit last month<br />
    26. 26.
    27. 27. Opportunity: The Great Outdoors<br />
    28. 28. When is a computer no longer a computer?<br />
    29. 29.
    30. 30. Robotics, IoT:Shop floor Innovation<br />
    31. 31. Shopfloor Project X:Airports, Packages, Letters<br />Issues:<br />Technology 30%<br />Integration 20%<br />ShopfloorProcess 50%<br />
    32. 32. CloMoSoL and Gamification:Customer Innovation<br />
    33. 33. Gamification:Ultimate (“Killer”) App (“Workflow”)<br />Rewards for micro-actions:<br />Visit e/Site<br />Share with e/Friend<br />Share with Stranger<br />“Touch your nose”+<br />
    34. 34. In Summary<br />
    35. 35. Do Not Be a Victim of Commoditisation<br />
    36. 36. INNOVATE! And Be the Godfather of Shop floor and Customer behaviour<br />
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