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Malaysia:The Global Data Centre of Excellence<br />Rob Cayzer, Director – Business and Market Development, MDeC<br />
Once Upon a Time, MSC Malaysia was about getting ready for investors<br />
Once Upon a Time, MSC Malaysia was about getting ready for investors<br />But that was so 15 years ago<br />
World-Leading Malaysian Technology<br />eGov<br />Finance<br />Security<br />Comms<br />
Malaysian Creativity:Your Imagination. Our Playground<br />
Leadership in Malaysian Outsourcing: Expertise Trusted Globally<br />High ValueService<br />Energy<br />High Tech<br />Fin...
The SSO wave continues to growRide It<br />USD 2 trillion business opportunity<br />That is RM 6,400,000,000,000<br />
What is RM 6,400,000,000,000?<br />Nine timeslarger than Malaysia’s GDP<br />
What is RM 6,400,000,000,000?<br />Double the global Islamic finance assets <br />Over a hundred times more employees<br />
What is RM 6,400,000,000,000?<br />Three times larger than the computer hardware industry<br />
Malaysia is a Recognised Global Leader<br />Top 3 in the World<br />Emerging as Leader Global Data Centres<br />
What is Causing this Growth?<br />Global Service Sector Revolution<br />Optimise Cost and Efficiency<br />Commoditisation ...
Context: Development of Global Outsourcing Industry <br />The Beginning<br />Preconception: 	The Rise of Japan<br />    Ef...
Context: Development of Global Outsourcing Industry <br />Moving into First Gear<br />Moving up: 		Commoditisation of best...
Context: Development of Global Outsourcing Industry <br />Moving into Second Gear (beyond the Horizon)<br />Mainstream:		G...
Context: Development of Global Outsourcing Industry <br />Further On<br />Full Service Automation<br />Obsolescence and Di...
Context: Development of Global Outsourcing Industry<br />Wealth Equitisation<br />Shifting financial and human capital to ...
Context: Development of Global Outsourcing Industry<br />Wealth Equitisation in Action Now <br />1980: General Electric ha...
Context: Development of Global Outsourcing Industry<br />Work Rebalancing<br />Moving jobs to markets with more efficient ...
Impact for Malaysia<br />As the New Economic Model accelerates, competitiveness pressure will lead to more cost pressure a...
Impact for Malaysia<br />Zero sum, Me Too, Domestic Only businessesto be replaced by firms able and willing to be part of ...
Impact for Malaysia<br />Ability and willingness to createBest Practiceswill determine your business’s fate<br />
Role of Data Centres<br />The Innovation Sponge<br />
Data Centre of Excellence Concept<br />
Key Principles<br />Excess or JIT Capacity Infrastructure<br />Support hybrid architectures. Integrate hybrid applications...
International Leaders<br />
International Leaders<br />
International Leaders<br />
International Leaders<br />The best HR BPO player in Asia<br />The leader in Asian customer management<br />Some winners o...
Summary<br />Be a player in the Global Innovation Revolution, not its victim <br />Adopt the New Economic Model<br />
Summary<br />Employ Global Data Centre of Excellence Concept<br />Create the Ultimate Innovation Sponge<br />
Summary<br />Be The Best. Use the Best<br />Look seriously into Malaysian Solutions<br />
Go Global! The world is waiting for Malaysian Solutions<br />
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Malaysia: The Global Data Centre of Excellence

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Keynote presentation in Computerworld seminar on Data Centres. May 2010

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Transcript of "Malaysia: The Global Data Centre of Excellence"

  1. 1. Malaysia:The Global Data Centre of Excellence<br />Rob Cayzer, Director – Business and Market Development, MDeC<br />
  2. 2. Once Upon a Time, MSC Malaysia was about getting ready for investors<br />
  3. 3. Once Upon a Time, MSC Malaysia was about getting ready for investors<br />But that was so 15 years ago<br />
  4. 4. World-Leading Malaysian Technology<br />eGov<br />Finance<br />Security<br />Comms<br />
  5. 5. Malaysian Creativity:Your Imagination. Our Playground<br />
  6. 6. Leadership in Malaysian Outsourcing: Expertise Trusted Globally<br />High ValueService<br />Energy<br />High Tech<br />Finance<br />
  7. 7. The SSO wave continues to growRide It<br />USD 2 trillion business opportunity<br />That is RM 6,400,000,000,000<br />
  8. 8. What is RM 6,400,000,000,000?<br />Nine timeslarger than Malaysia’s GDP<br />
  9. 9. What is RM 6,400,000,000,000?<br />Double the global Islamic finance assets <br />Over a hundred times more employees<br />
  10. 10. What is RM 6,400,000,000,000?<br />Three times larger than the computer hardware industry<br />
  11. 11. Malaysia is a Recognised Global Leader<br />Top 3 in the World<br />Emerging as Leader Global Data Centres<br />
  12. 12. What is Causing this Growth?<br />Global Service Sector Revolution<br />Optimise Cost and Efficiency<br />Commoditisation of Best Practices<br />World Trade Barriers are Cracking<br />
  13. 13. Context: Development of Global Outsourcing Industry <br />The Beginning<br />Preconception: The Rise of Japan<br /> Effect: Focus on Services Sector and IT<br />Conception: The Rise of Information Technology<br /> Effect: The Rise of Outsourcing<br />Awakening: The Rise of Global Telecommunications<br /> Effect: The Rise of Offshoring, <br /> Tapping “quick-win” talent pools<br />
  14. 14. Context: Development of Global Outsourcing Industry <br />Moving into First Gear<br />Moving up: Commoditisation of best practices<br /> Effect: Rise of value based sourcing<br />Current Horizon: Commoditisation of IT and communications<br /> Effect: Rise of service automation (aca Cloud/web2.0)<br />
  15. 15. Context: Development of Global Outsourcing Industry <br />Moving into Second Gear (beyond the Horizon)<br />Mainstream: Global commoditisation of outsourcing SLAs<br /> Effect: Blurring of outsourcing and traditional services<br />World is Not Flat: Significant growth in emerging markets<br />Effect: Migration of human capital to the East<br />
  16. 16. Context: Development of Global Outsourcing Industry <br />Further On<br />Full Service Automation<br />Obsolescence and Disappearance of the “classic” outsourcing Industry<br />
  17. 17. Context: Development of Global Outsourcing Industry<br />Wealth Equitisation<br />Shifting financial and human capital to markets that generate wealth<br />
  18. 18. Context: Development of Global Outsourcing Industry<br />Wealth Equitisation in Action Now <br />1980: General Electric had 405,000 employees, $22.5 bil revenues. Most employees were based in USA.<br />
  19. 19. Context: Development of Global Outsourcing Industry<br />Work Rebalancing<br />Moving jobs to markets with more efficient resources<br />
  20. 20. Impact for Malaysia<br />As the New Economic Model accelerates, competitiveness pressure will lead to more cost pressure and war for talent and resources<br />
  21. 21. Impact for Malaysia<br />Zero sum, Me Too, Domestic Only businessesto be replaced by firms able and willing to be part of regional and global business community<br />
  22. 22. Impact for Malaysia<br />Ability and willingness to createBest Practiceswill determine your business’s fate<br />
  23. 23. Role of Data Centres<br />The Innovation Sponge<br />
  24. 24. Data Centre of Excellence Concept<br />
  25. 25. Key Principles<br />Excess or JIT Capacity Infrastructure<br />Support hybrid architectures. Integrate hybrid applications<br />Configurable by business users and customers<br />Data Centre of Excellence Concept<br />Align MIS Architecture with your Business Architecture<br />
  26. 26. International Leaders<br />
  27. 27. International Leaders<br />
  28. 28. International Leaders<br />
  29. 29. International Leaders<br />The best HR BPO player in Asia<br />The leader in Asian customer management<br />Some winners of:<br />Asia's Leading e-Fulfilment Solution Provider<br />Top 10 Service Provider in Asia (GS100)<br />
  30. 30. Summary<br />Be a player in the Global Innovation Revolution, not its victim <br />Adopt the New Economic Model<br />
  31. 31. Summary<br />Employ Global Data Centre of Excellence Concept<br />Create the Ultimate Innovation Sponge<br />
  32. 32. Summary<br />Be The Best. Use the Best<br />Look seriously into Malaysian Solutions<br />
  33. 33. Go Global! The world is waiting for Malaysian Solutions<br />
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