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Conneu 2011-welcomeand reflections
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Conneu 2011-welcomeand reflections

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  • 1. Welcome & ReflectionsKurt Scherf, Vice President, Principal Analyst, Parks Associates
  • 2. Reflections from Day One Who owns the customer? Still the ISP? Opportunity to grow revenues in a digital context – online video CPMs can still grow, and mobile is an opportunity He who controls search and discovery controls the consumer? Some revenue opportunities for consumer electronics manufacturers  Omnifone Declaring the death of the set-top box is premature OTT is an opportunity for service providers Customer support is key Technical support is an opportunity