What is E-Mail?
E-mail is the most popular use of the
Internet today. It’s one of the best ways
to stay in touch with family, friends, and
business associates. E-mail is short for
Sending e-mail is a lot like sending a
regular letter except e-mail arrives in the
recipient’s mailbox within minutes (most
of the time), and prompts a quick reply.
You can even include documents,
pictures, sounds, movies and links to
other on-line resources. You can even
send the same letter to several people
with the click of a button.
Great Things About E-mail
You can access your account from
You don’t have to own your own
computer to have an e-mail account.
You have a personal account that is
You can keep in touch with friends.
In some cases, it is FREE.
To send or receive e-mail, you first need
an e-mail address. An e-mail address is
unique for each person and is made up
of two parts: the account name /user
name and the domain/server name.
The Domain/Server Name is the part
after the @.
The Domain/Server Name is like a street
address—a lot of people live on the
same street or have the same domain
The account name is the part before the
The account name is like a house
number—it tells exactly where you are
on the street so your mail can be
We will be using 1&1.com to explore an
e-mail account for this class.
There are hundreds of free e-mail
providers to choose from….
…(go to www.e-mailaddresses.com for
a list of them).
1&1 is being used because a Roanoke
Public Library Board Member is allowing
us to use his account so that everyone
will be looking at the same thing.
Note: All email accounts have the same basic
structure. The names and placements of items
change depending on the Service Provider
Open Internet Service Provider
Open Internet Explorer, type
http://webmail.1and1.com in the
Enter User Name
User names will be as follows:
Note: Instructor will assign you a number.
Student 1 is “studentone”
Student 2 is “studenttwo”
Student 3 is “studentthree”
Student 4 is “studentfour”
Student 5 is “studentfive”
Student 6 is “studentsix”
Student 7 is “studentseven”
Student 8 is “studenteight”
Click “yes” in the Security Box
This will open your Mail Host home window.
Messages you have
Number of messages you have
Click the blue open envelope icon next
to the house on the menu bar to open
It should look something like this….
Sending an E-mail
Click on the New button right below the
menu bar (right above where it says
“Hello, Student XXXX”
Here is where you enter your message,
but first you must enter the following
Recipient’s e-mail address
To: Recipient’s e-mail address-this must be
the complete e-mail address of the person
you are sending the message to (Example:
Note: more than one recipient can be entered as long as
they are separated with a comma, blank space or a
semi-colon depending on the Service Provider.
Subject: This is the summary of your e-
mail that your recipient will see when
they open their inbox.
Cc: Carbon Copy-another recipient to
get a copy of the message.
Bcc: Blind Carbon Copy-this recipient
will receive a copy of the message but
the primary recipient will not know.
Sent Items Saved
Your sent item will be saved in the “Sent
You can send your message right away
by clicking the Send button.
Note: make sure the message is correct and has
any attachments before sending. You cannot
retrieve a message once it is sent.
To find your contact list (your personal list
of email addresses) click on the man icon
on the menu bar.
Bounced or Returned Mail
If you make a mistake typing in the address or
the address no longer exists, you may receive
an email telling you of the error.
You can save your email to a draft folder to
finish and/or send at another time by clicking
on Save Draft.
The saved draft will appear in the Drafts
Clicking on the email will bring the email up
and allow you to finish and/or send or delete
Compose a test message either to
yourself or to a class member.
Send the message.
When you are finished using your e-mail
account, you need to always remember to do
1. Sign out of the account by clicking on the
Always close the browser (Internet
Explorer) window using the close button.
This action clears the Back button
If you sign out when you are done, you
will need to sign in when you want to
use e-mail again.
1. Type http://webmail.1and1.com in your
browser’s address box.
If you are signing in to a computer that your
information is not saved to, you will need to
type in your e-mail address and password,
then click Login.
Note: Checking Remember me and/or Remember my
password boxes (when offered)stores the information
on the computer, only do this if it is your own computer,
not a public one.
Your inbox will show all the messages
you have and how many are unread,
meaning you have not opened them to
Regular print are read.
Bold print are unread.
You can sort the columns by clicking,
From, Subject, Received or Size.
Note: In the example, Received is chosen. You
can tell this because it is highlighted.
To arrange differently, highlight what
you want and click.
Reading the e-mail
To read an e-mail, click on the subject of the
The email will
Options after Opening e-mail
Reply to it.
Report it as spam/ junk mail
Results of clicking Reply
The senders address will automatically go in
the To: box.
The subject line will add “Re:original subject” in
The original message will be place in the
Type you message
1. Type your message in the area with the
2. Click on the Send button to mail it or
the Save draft button to save it.
Reply All to an e-mail
The only difference between “Reply” and
“Reply All” is that with Reply All
everyone who received the original
message will receive your reply.
Forward an e-mail
The To: box will be empty. (You need to add an
address to be able to send it).
The Subject: box will be labeled “Fw: original
The original message will be in the message box.
Note: When you forward a message to another address, the original
sender is not notified.
Click Send to forward it to the new recipient(s).
Delete an e-mail
Occasionally you need to cleanout your inbox,
especially since you are allowed a certain
amount of space for your account.
If the message is open you can click on the
You can retrieve a deleted message. The
messages will remain in the Trash folder until
you empty the folder. To access the Trash
folder, click on the option on the left side of the
window under E-Mail.
Print an e-mail
To print a mail message, click on the
A new window will open showing you what is
going to print.
Click on Print
On this screen, you can chose which
printer, how many copies and which
pages you want it to print.
1. Reply to a message in your inbox using
the Reply button.
2. Forward a message in your inbox to
someone else in the class.
3. Delete a message in your inbox.
4. Print a message in your inbox.
You can create folders to store your
messages in, just like you would create
folders to store paper files in. By creating
folders, you can easily manage and keep
track of messages. Folders also keep your
Inbox clear for new messages.
There will already be some folders set up in
(Inbox, Spam/Junk, Sent, Drafts and Deleted)
but you can create your own.
RIGHT Click on any existing folder to get a
drop down menu with an option to create a
Click “New Folder”
Under the folder you clicked to get the drop
down folder a new folder will appear.
While the name of the folder is still
highlighted in blue, you can type to
change the name of the folder.
You can click on the downward arrow that
appears when the folder’s name is
A dropdown menu will appear with an
option to rename
Changing the name
Clicking on “Rename” will highlight the
folders name and allow you to type to
Moving Messages to Folder
When you are looking at messages in your
inbox, click the message This will highlight the
Then drag it into your new folder.
To see the message in the folder, simply
click on the folder name to open it.
Your message will be in the folder.
Message in Folder
Create a new folder and call it your
Move a message from your inbox to
your new folder
Create another new folder, Call it my
Rename the folder with your name. Call
it my second folder
Delete my second folder
You can include other computer files to send
with your message, like pictures, Word
documents, or Excel Worksheets. However,
the recipient must have the same program the
file was created in to be able to open it.
Send an Attachment
An attachment will be a file that is saved on
either the hard drive (C:) or on a Flash or
1. When you are composing a message, click
on the Add attachments button.
Attach local file
A drop down menu will appear.
Click on Attach local file
A window will appear
A new window will appear.
Click Browse to search for the item you want to
The last folder you put data into will open.
You can chose an item from this folder or
continue looking on your computer.
Once you have found the folder with the file
you want to attach, click on it (this step may
have to be repeated numerous times to get
down to the file you want to attach) and then
The “Browse” window will reappear with
the name of the file chosen in the box.
Click OK to continue.
Attached to e-mail
Upon successful completion of adding an
attachment, you will see it added to your e-
When you receive a message with a paper
clip next to the Sender name, it means there is
Remember, you must have the program used to create the
attachment on your computer or you may not be able to open it
Open the Message
Click on the message to open the e-mail.
The e-mail will open showing the attachment.
To see the Attachment
Click on the name of the attachment
Never open an attachment from
someone you do not know or trust.
Viruses are carried through attachments
and can harm your computer when they
Viruses are only spread if you OPEN the
file that contains the virus. Just opening
the e-mail message DOES NOT spread
Send an attachment to a classmate.
Open the attachment you received from
Please fill out the questionnaire
For more information, contact the
Library at 260-672-2989 or
firstname.lastname@example.org or come in
and talk to a librarian.