Introduction To Luminis Cms

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A High Level Overview of Luminis Content Management System

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  • Introduction To Luminis Cms

    1. 1. Introduction to Luminis CMS Presented by: Roger Johnson , SunGard Higher Education Luminis CMS Organizational Consultant April 14, 2008 Course ID 0136
    2. 2. Session Description – Introduction to Luminis CMS <ul><li>Find out how Luminis Content Management Suite (CMS) empowers those outside of IT to create and edit Web content easily while reducing the IT department's need to maintain web pages. </li></ul><ul><li>Also learn how institutional web design standards can be balanced with varied departmental website needs. </li></ul>
    3. 3. Introduction <ul><li>Hi, my name is Roger Johnson </li></ul><ul><li>I will be your Avatar* for this session </li></ul>* Avatar-representation of a human in a virtual environment Please ignore the narrator behind the monitor and please pay attention to me, up here. I’m the one who will be taking you through this tour of Luminis CMS
    4. 4. Introduction <ul><li>This session is meant for a non-technical audience and will show the value and benefits of using the Luminis Content Management Suite (Luminis CMS) in higher education </li></ul><ul><li>This session will explain how Luminis CMS: </li></ul><ul><ul><li>Empowers those outside of the IT department and lowers the IT burden of creating and maintaining Web content </li></ul></ul><ul><ul><li>Helps departments add and update content easily on the institution’s external and internal Websites </li></ul></ul><ul><ul><li>Establishes consistent look-and-feel , navigation, and branding throughout the institution’s internal and external websites </li></ul></ul><ul><ul><li>Balances cross-institutional needs with support for individual departmental character on the web </li></ul></ul>
    5. 5. Agenda <ul><li>Problems Faced by Higher Education </li></ul><ul><li>Solutions Provided by Web Content Management </li></ul><ul><li>Overview of Web Content Management </li></ul><ul><li>Benefits of the Luminis Content Management Suite </li></ul><ul><li>Overview by Role of Luminis Content Management Suite </li></ul>
    6. 6. Problems Faced by Higher Education
    7. 7. The Content Management Problem <ul><li>Meet Peter, Webmaster at Wasatch University </li></ul><ul><li>Peter has problems </li></ul>Don’t we all?
    8. 8. The Content Management Problem <ul><li>Too much content, too few people </li></ul><ul><ul><li>Leads to slow updates </li></ul></ul>That would be me…sigh
    9. 9. The Content Management Problem <ul><li>Single point of failure </li></ul><ul><ul><li>He has no backup if he goes on vacation, gets sick… </li></ul></ul>I need a vacation
    10. 10. The Content Management Problem <ul><li>Lack of standards </li></ul><ul><ul><li>His institution is having an identity crisis </li></ul></ul>
    11. 11. The Content Management Problem <ul><li>Confusing navigation </li></ul><ul><ul><li>Leads to site abandonment </li></ul></ul>
    12. 12. The Content Management Problem <ul><li>Duplication of effort </li></ul><ul><ul><li>Leads to “wishful thinking,” hoping that content is up to date (no one really knows) </li></ul></ul>
    13. 13. The Content Management Problem <ul><li>Getting Approval </li></ul><ul><ul><li>Can seem like reaching for the stars sometimes </li></ul></ul>
    14. 14. Solutions Provided by Web Content Management
    15. 15. The Content Management Solution <ul><li>Can Luminis CMS help Peter with his problems? </li></ul><ul><li>Anyone? </li></ul><ul><li>Anyone?? </li></ul>
    16. 16. The LCMS Solution <ul><li>Y E S! </li></ul>
    17. 17. The LCMS Solution <ul><li>Too much content, too few people is solved by… </li></ul><ul><ul><li>Distributed authorship </li></ul></ul><ul><ul><li>Subject Matter Expert (SME) ownership of content </li></ul></ul>Woo hoo!
    18. 18. The LCMS Solution <ul><li>Single point of failure is solved by… </li></ul><ul><ul><li>Multiple authorship </li></ul></ul><ul><ul><ul><li>coverage for illness </li></ul></ul></ul><ul><ul><ul><li>coverage for vacation </li></ul></ul></ul><ul><ul><ul><li>coverage for attrition </li></ul></ul></ul>
    19. 19. The LCMS Solution <ul><li>Lack of standards is solved by… </li></ul><ul><ul><li>Centralized control </li></ul></ul><ul><ul><li>Standards set by professionals </li></ul></ul><ul><ul><ul><li>enforced by templates </li></ul></ul></ul><ul><ul><ul><li>implemented by layouts </li></ul></ul></ul><ul><ul><ul><li>applied to pages </li></ul></ul></ul>Me Likey
    20. 20. The LCMS Solution <ul><li>Confusing navigation is solved by… </li></ul><ul><ul><li>Standardized navigation scheme </li></ul></ul><ul><ul><ul><li>template based </li></ul></ul></ul><ul><ul><ul><li>easily configurable </li></ul></ul></ul><ul><ul><ul><li>consistent user experience </li></ul></ul></ul>
    21. 21. The LCMS Solution <ul><li>Duplication of effort is solved by… </li></ul><ul><ul><li>Content re-use </li></ul></ul><ul><ul><ul><li>componentization </li></ul></ul></ul><ul><ul><ul><li>create once, use many places </li></ul></ul></ul>
    22. 22. The Content Management Solution <ul><li>Getting approval is solved by… </li></ul><ul><ul><li>Automated workflows </li></ul></ul><ul><ul><li>Ad-hoc quickflows </li></ul></ul><ul><ul><li>Portal inbox to access approval tasks </li></ul></ul>
    23. 23. Overview of Web Content Management
    24. 24. Definition <ul><li>A Web content management </li></ul><ul><li>system is a software application </li></ul><ul><li>that manages content in all </li></ul><ul><li>stages of its lifecycle </li></ul>Please explain
    25. 25. The Content Lifecycle Author/Acquire Retire Publish Aggregate & Process
    26. 26. LCMS and the Content Lifecycle <ul><li>Author/Acquire </li></ul><ul><li>WYSIWYG Editor for authoring </li></ul><ul><ul><li>Access In-Context </li></ul></ul><ul><ul><li>Access through Site Studio </li></ul></ul><ul><li>Import function for acquiring </li></ul><ul><ul><li>Images, media, office and pdf </li></ul></ul>
    27. 27. LCMS and the Content Lifecycle <ul><li>Aggregate and Process </li></ul><ul><li>Templates </li></ul><ul><li>Components </li></ul><ul><li>Navigation </li></ul><ul><li>Workflow </li></ul>
    28. 28. LCMS and the Content Lifecycle <ul><li>Publish </li></ul><ul><li>Self-publish </li></ul><ul><li>Eliminates the IT bottleneck </li></ul>What IT Bottleneck?
    29. 29. LCMS and the Content Lifecycle <ul><li>Retire </li></ul><ul><li>Publish date </li></ul><ul><li>Expiration date </li></ul>Did somebody say retire?
    30. 30. Benefits of the Luminis Content Management Suite
    31. 31. Benefits of the Luminis Content Management Suite <ul><li>Web Content Management solution leveraging Documentum Enterprise-class software </li></ul><ul><li>Tailored for the needs of Higher Education . </li></ul><ul><li>Simplified content creation and editing </li></ul><ul><li>Straightforward workflow management </li></ul><ul><li>Delegated , non-technical web site administration </li></ul><ul><li>Customizable page templating </li></ul>
    32. 32. Gartner Magic Quadrant for Enterprise Content Management Source: Magic Quadrant for Enterprise Content Management, 2007, K. Shegda, K. Chin, M Gilbert, D. Logan, T. Bell 21 September 2007 The Magic Quadrant is copyrighted 2006 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the &quot;Leaders&quot; quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Documentum is a subsidiary of EMC 2007 SunGard Data Systems is the parent company for SunGard Higher Education, SunGard Availability Services, SunGard Financial Services and SunGard Public Sector
    33. 33. Gartner Magic Quadrant for Higher Education Administrative Suites Source: Magic Quadrant for Higher Education Administrative Suites, 2006, M. Harris, M. Zastrocky, J. Lowendahl, 26 September 2007 The Magic Quadrant is copyrighted 2006 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the &quot;Leaders&quot; quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 2007
    34. 34. Overview: What is Luminis CMS? Luminis CMS provides the tools and environment that enable your people to create, maintain, re-use, assemble and deliver timely and accurate web content. Source Content www Policies & Procedures People (e.g. Authors & Approvers) Internal (e.g. Staff & Students) Portal Channels/ Web Pages LUMINIS CMS CONSUMERS External (e.g. Future Students & Alumni) PUBLISHED CONTENT
    35. 35. The Luminis CMS Architecture <ul><li>Site Studio , the application created by SunGard Higher Education that sits on top of Documentum </li></ul><ul><li>Easy to use interface </li></ul><ul><li>One location for workgroups, templates, components and some system management </li></ul>Documentum - Core application, provides management services for repository objects - version control - access control - rendition management - workflow <ul><li>Docbase – Comprised of Proprietary File Store and Relational Database </li></ul><ul><li>Content Server houses the directories </li></ul><ul><li>Database holds metadata tables & indices </li></ul>Documentum Admin configures LDAP Import CMS users from Luminis Portal LDAP CMS users authenticate via LDAP at login End Users access Public and/or Portal content published from the CMS Site Caching Source transfers static, rendered pages to the Site Caching Target(s) on the destination Web server(s)
    36. 36. XML Content Creation <ul><li>Separates content and formatting for consistency and efficient division of labor </li></ul><ul><li>Supports multiple server technologies </li></ul>JSP (Format) XML XML XML XML XML (Content) XHTML XHTML Static Web Page (xhtml, php, asp or jsp) = + CSS (Presentation)
    37. 37. Authoring - In-Context Editing <ul><li>In-context editing allows non-technical users to edit their content while protecting areas you don’t want changed </li></ul>
    38. 38. Authoring - Site Studio <ul><li>Site Studio is the web-based application where users create and manage their content from a browser </li></ul>
    39. 39. Authoring - Site Studio (continued) Actions Menu Object Info Object Menu Breadcrumb
    40. 40. Acquire - Import <ul><li>Imported items are added </li></ul><ul><li>Images </li></ul><ul><li>Media (audio, video) </li></ul><ul><li>Office and PDF docs </li></ul><ul><li>Other formats </li></ul>
    41. 41. Acquire - Import
    42. 42. Aggregate & Process <ul><li>Components are added </li></ul><ul><li>Re-usable text content </li></ul><ul><li>Inserted into a page </li></ul><ul><li>Often created by someone else </li></ul>Cool beans!
    43. 43. Aggregate & Process
    44. 44. Aggregate & Process <ul><li>Page content can be linked </li></ul><ul><li>Content flows into another page </li></ul><ul><li>Update in one place </li></ul><ul><li>Page linking allows multiple views of the same content. </li></ul><ul><li>Template developers can create templates that allow the content to be displayed in very different ways, but the content all comes from one source. </li></ul><ul><li>Editing of content in one view affects all views of that content. </li></ul>
    45. 45. Aggregate & Process Original Page Original Page Linked Pages Original Page Time Saver!
    46. 46. Aggregate & Process (Example) Original Page in Edit mode English English Spanish Spanish Original Page Original Page Original Pages in Browser mode Original Page Original Page Linked Pages in Browser mode Ole!
    47. 47. Aggregate & Process <ul><li>Dynamic Navigation Links </li></ul><ul><li>Navigation scheme coded in the template </li></ul><ul><li>Set links for a whole site from one place </li></ul><ul><li>No more hand-coding links </li></ul>
    48. 48. Aggregate & Process <ul><li>Navigation Links are easily configurable </li></ul>
    49. 49. Publish <ul><li>Workflow </li></ul><ul><li>Dept heads can require approval </li></ul><ul><li>Automates the lifecycle </li></ul><ul><li>Access to approval tasks in Luminis portal </li></ul>
    50. 50. Publish Step 1 - Updated draft Step 2 - Waiting for manager approval Step 3 - Approved and ready to publish SUBMIT REJECT FORWARD Workflow
    51. 51. Publish <ul><li>One-to-many </li></ul><ul><li>Create content once, publish to </li></ul><ul><ul><li>Public - Internet </li></ul></ul><ul><ul><li>Portal - Luminis Channels </li></ul></ul><ul><ul><li>Private - Intranet </li></ul></ul>
    52. 52. Publish <ul><li>Schedule your pages </li></ul><ul><li>Set a start date </li></ul><ul><li>Set an end date </li></ul><ul><li>Set a publishing schedule </li></ul>Hmmm…no more outdated pages…
    53. 53. Retire <ul><li>Pages retire on schedule </li></ul><ul><li>Can be re-published </li></ul><ul><li>Automatic notification </li></ul>Did somebody say retire?
    54. 54. LCMS Helps Launch the Vision <ul><li>Manages the content for the most </li></ul><ul><li>public face of the institution </li></ul><ul><li>Public - Internet </li></ul><ul><li>Portal - Luminis Channels </li></ul>
    55. 55. LCMS Helps Launch the Vision <ul><li>Makes it possible to standardize institutional branding </li></ul><ul><li>Templates </li></ul><ul><li>Layouts </li></ul><ul><li>Components </li></ul>
    56. 56. LCMS Helps Launch the Vision <ul><li>Created for non-technical users </li></ul><ul><li>Depts own their content again </li></ul><ul><li>Low learning curve </li></ul><ul><li>Familiar browser-based tools </li></ul>I like it Cool I’m perky I hate change
    57. 57. LCMS Helps Launch the Vision <ul><li>Efficient use of time </li></ul><ul><li>Content re-use </li></ul><ul><li>Template-based navigation </li></ul><ul><li>Distributed authorship </li></ul>
    58. 58. LCMS Helps Launch the Vision <ul><li>Accurate and up-to-date content </li></ul><ul><li>Components </li></ul><ul><li>Automatic expiration </li></ul><ul><li>Automatic page retirement </li></ul>Did somebody say retirement?
    59. 59. Overview by Role of Luminis Content Management Suite
    60. 60. Luminis CMS is a Role-Based Product <ul><li>Six user roles </li></ul><ul><ul><li>Content Contributor </li></ul></ul><ul><ul><li>Content Manager </li></ul></ul><ul><ul><li>Workgroup Coordinator (New) </li></ul></ul><ul><ul><li>Workgroup Manager (formerly Site Manager) </li></ul></ul><ul><ul><li>Template Developer </li></ul></ul><ul><ul><li>System Administrator </li></ul></ul><ul><li>User roles are managed on a workgroup-by-workgroup basis </li></ul>
    61. 61. Roles and Permissions in Luminis CMS <ul><li>Create Web Pages/Channels Edit Web Pages/Channels/Components Import images & PDFs Submit content for publishing Start Quickflows </li></ul>Content Contributor Content Manager Workgroup Coordinator Workgroup Manager Template Developer System Administrator Approve Workflow Tasks* Assign Workflow Tasks* Manage Workgroup Users and Roles Manage Webview (Persistent) Navigation Create Page Layouts Create Components Create Subgroups, Webviews, & Folders Create Templates Import Templates Manage Publishing Jobs System Administration
    62. 62. Content Management Steps Create workgroup Create webview(s) and other folders Assign user roles (CC, CM) Create layout(s) Create components Create pages Edit & submit pages Approve & publish pages Set webview navigation Import supporting files Occasional Tasks Frequent Tasks Workgroup Manager Content Manager Content Contributor Assign editing task Workgroup Coordinator Note : Workgroup Manager can assign All user roles and set webview navigation. Workgroup Coordinator can only assign CC & CM users only and set webview navigation for a specific workgroup. Workflow Tasks
    63. 63. Assigning Users and Role Management *Switch between tabs to assign users to the appropriate role <ul><li>Workgroup Manager </li></ul><ul><li>Content Manager </li></ul><ul><li>Workgroup Coordinator </li></ul><ul><li>Content Contributor </li></ul>I’m a Contributor
    64. 64. Summary <ul><li>Increased Productivity : Luminis CMS empowers those outside of the IT department while lowering the IT department’s burden of creating and maintaining Web content </li></ul><ul><li>Increased Usage : Luminis CMS allows departments to easily add and update content on the institution’s external and internal Websites; thus decreasing information rot and increasing Website usage </li></ul><ul><li>Enhanced Reputation : Luminis CMS allows the IT department to establish a consistent look-and-feel , navigation, and branding throughout the institution’s internal and external Websites </li></ul>

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