The Launch of AIIA CollabIT Victoria 22 April 2009

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The Australian Information Industry Association launched CollabIT Victoria a Victorian Government sponsored programme that provides a platform for small business to collaborate to share resources, develop ideas and increase revenue and profit.

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The Launch of AIIA CollabIT Victoria 22 April 2009

  1. 1. CollabIT Small Business Collaboration in IT Welcome AIIA 30 years of Leadership 1978 – 2008
  2. 2. CollabIT Small Business Collaboration in IT Now Russell Yardley Collaboration: Why is it important? 4:20 Graeme Renfrey Community & Customer Collaboration Project Manager Online Services Lend Lease Information & Communication Technology 4:28 Dominic Feik SME Collaboration Director, Business Services Small Business Victoria, Dep of Innovation, Industry & Regional Development 4:36 Kelly Hutchinson Sharing the expense of doing business Australian Information Industry Association Collaboration: What’s this all about? 4:45 4:50 Break into small groups to explore the issues 5:45 Share any valuable insights 5:55 Collaboration: How do we start it? Drinks 6:00 AIIA 30 years of Leadership 1978 – 2008
  3. 3. CollabIT Small Business Collaboration in IT Russell Yardley AIIA CollabIT Branch Chair AIIA 30 years of Leadership 1978 – 2008
  4. 4. CollabIT Small Business Collaboration in IT Providing invaluable assistance for business on how to survive in the current economic environment through collaboration and support AIIA 30 years of Leadership 1978 – 2008
  5. 5. The Lone Wolf
  6. 6. Soon learned to hunt in packs
  7. 7. The group out performs the individual net result more protean for everyone.
  8. 8. CollabIT Small Business Collaboration in IT Graeme Renfrey Project Manager Online Services Lend Lease AIIA 30 years of Leadership 1978 – 2008
  9. 9. Community & Customer Collaboration Graeme Renfrey Project Manager Online Services
  10. 10. Background  Industrial Design & Arts Qualifications  Construction Sector - Export Manager to Japanese Markets  IT consulting services to Construction Sector  Community Portals / Intranets for Residential Masterplan Communities  Joined Lend Lease 2007  Online Services (Market Facing) across Lend Lease globally
  11. 11. Community Portals  Residential based online communities  Initial focus: to support Community Development Strategies Economic Development  Social Development  Community Safety  Environmental Sustainability  Youth Engagement  Community Consultation  Stakeholder Engagement 
  12. 12. Community Portals Member login & registration Recent Community News Articles Members’ Online Discussion Forum Local Business Spotlight Upcoming Events Community Announcements etc Community Group Spotlight
  13. 13. Community Portals  Now – the value is beginning to be seen in a Sales & Marketing context  Web 2 adding to a general resistance in ‘push based’ marketing  Moving towards a consultative & community based marketing approach  Authenticity has a market value
  14. 14. Social Networking with Customers
  15. 15. Challenges & Opportunities  How do commercial corporations position themselves as valued contributors to Web 2 communities?  How do we become invited guests to the social networking community – and not ‘party crashers’.  How do we benefit commercially from doing so?
  16. 16. CollabIT Small Business Collaboration in IT Dominic Feik Director, Business Services Small Business Victoria Dep of Innovation, Industry & Regional Development AIIA 30 years of Leadership 1978 – 2008
  17. 17. Government Support for Small Business Dominic Feik Director, Business Services 17
  18. 18. Agenda • Regulatory Management • Assistance Programs • Collaboration My perspective • From Small Business Victoria in its role in supporting small business • As a Government manager purchasing ICT services • With a history on the vendor side – consulting and ICT services Business.vic.gov.au 18 13 22 15
  19. 19. Small Business Regulatory Management A single point of entry to Government www.business.vic.gov.au 13 22 15. ph: • Business Licences, Registrations, Permits • Customised to you business • Online Account & Forms • Ask a Question, Find Contacts • Info Sheets and Step-by-Step guides for major regulatory activities • All major regulatory areas covered • Tax, Employment, Licences, Planning/Building, etc. Business.vic.gov.au 19 13 22 15
  20. 20. Assistance for Business Facilitating Connections Information resources for better management practice – Business Events – – Business planning Find an Advisor – – Financial Management Business Loan Finder – – Marketing Business Tools and Templates – • Marketing Employing & Managing Staff • Business Planning – Facebook forums Keep up to date – Small Business Victoria Update (business.vic.gov.au/register) Business.vic.gov.au 20 13 22 15
  21. 21. Reducing red tape to help business growth Makes it easier to deal Supports growth with Government businesses Users of the service report Clients have significantly higher regulatory burden 6% lower than expectations of increased non-users. 85% of clients say the sales, profitability, employment, and service makes them more efficient capital expenditure than non-clients in dealing with regulatory matters. (61% of clients expect growth vs 40% overall) Improves perceptions of Provides services government service businesses want 70% of clients thought Government information services as a whole were 95% of small business clients would good, while only 51% of non-clients recommend it. 85% would be did interested in regular communications about these services Used by business Supported by Government Over 100,000 monthly users of business.vic.gov.au; There are over 130 Government agencies currently Over 25,000 monthly service events co-operating with business.vic.gov.au (Based on a survey of 800 Victorian businesses) Business.vic.gov.au 21 13 22 15
  22. 22. Assistance Programs • Small Business Mentoring Service • Workshops & Seminars – “Entry-level” – Starting, Growing, Staff management, Finance Management, Moving on • „Grow Your Business‟ development grants – Business Development Plan, Strategic Review, Group Programs, Networks Programs • „Skills for Growth‟ – skills diagnostic and assistance with the right training • Small Business Commissioner – Dispute mediation service • Export Assistance • Energise Enterprise – Small Business Festival Business.vic.gov.au 22 13 22 15
  23. 23. Assistance Programs • IT Programs (www.mmv.vic.gov.au) – Trade Fairs & Export Assistance – cIIF (Collaboration Internet Innovation Fund) – Market Validation Program – ICT Linkages Program • Support clusters and collaborative organisations Business.vic.gov.au 23 13 22 15
  24. 24. Government Purchasing • Recent changes to thresholds – $25k, $150k, $1m • eServices Panel facilitates ICT-related purchasing • Basic information on how to win business from Government available from business.vic.gov.au • eTender Box to be deployed mid-year Business.vic.gov.au 24 13 22 15
  25. 25. Collaboration – Perspectives from a customer • Benefits – Stronger bids – greater capability, greater experience, greater resource flexibility – Share experiences, perspectives and learning – Share workload and risk – Demonstrates depth of commitment and expertise to a particular area – Leverage existing relationships with Government – Complement OS/interstate expertise with local presence Business.vic.gov.au 25 13 22 15
  26. 26. Collaboration – Perspectives from a Govt customer • Challenges – Needs to be real and established – May increase perception of risks – Need clearly defined responsibilities within the collaboration Business.vic.gov.au 26 13 22 15
  27. 27. business.vic.gov.au 13 22 15 The fastest way to get the information you need 27
  28. 28. CollabIT Small Business Collaboration in IT Kelly Hutchinson General Manager Membership & Marketing AIIA AIIA 30 years of Leadership 1978 – 2008
  29. 29. CollabIT Small Business Collaboration in IT Russell Yardley AIIA CollabIT Branch Chair AIIA 30 years of Leadership 1978 – 2008
  30. 30. CollabIT Small Business Collaboration in IT What is this all about? •It‟s about building Trust •It‟s about providing mutual rewards •But… Builds slowly bit by bit Needs small constant wins/rewards Different capabilities Overlapping expertise •It‟s complementary rather than competitive •Collaboration with specialisation maximises wealth creation AIIA 30 years of Leadership 1978 – 2008
  31. 31. CollabIT Small Business Collaboration in IT The CollaborIT Groups? •Select which table of issues you would like •2 minutes each What your company does What type of collaborative partners of interest About you – role/interests •Select which is the most important issue •Individually write down how this issue impacts your company and why •Group responses •Agree actions that could address the issue AIIA 30 years of Leadership 1978 – 2008
  32. 32. Collaboration: How do we start it? Happy Healthy Productive Economy Vibrant Profitable ICT Sector Effective information sharing clusters Open Interactive eLearning .NET Usability Infrastructure Java Source Media Cluster Cluster Cluster Cluster Cluster Cluster Cluster The CollabIT Groups
  33. 33. CollabIT Small Business Collaboration in IT Where to from here? •Call for leaders from each cluster to join CollabIT committee •Register your CollabIT group •Identify a leader from each CollabIT group •Report progress/outcome/value of collaboration at next function 29 July AIIA 30 years of Leadership 1978 – 2008
  34. 34. CollabIT Small Business Collaboration in IT AIIA 30 years of Leadership 1978 – 2008
  35. 35. CollabIT Small Business Collaboration in IT Thank you AIIA 30 years of Leadership 1978 – 2008

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