Buyer Services Presentation
Coldwell Banker D’Ann Harper, REALTORS®
Information About Brokerage
Has anyone ever explained
how REALTORS® work, and
the duties and
responsibilities a Broker has
to Buyers and Sellers?
Information About Brokerage
Working with Brokerage
Loyalty to Buyer
Loyalty to Seller
Broker Listed Properties
Appointments Advice & Opinions
No Appointments No Advice &
Representing your best
The home you are looking for...
FEATURES (Specify your Preference)
Preferred style ______________ (Colonial, Ranch, Tudor, Historical, etc.)
Number of bedrooms________ Lot size _____________________
Number of bathrooms _______ Pool
Kitchen amenities _____________ View _______________________
Family room Other ______________________
Home office LOCATION
Garage (no. of cars) _______ Convenient to work
Central air conditioning Convenient to transportation
Convenient to schools
TYPE Convenient to shopping
Single Family Residential Near recreation facilities
What’s important to you?
Please share your thoughts with me!
Your 3 major Buyer needs:
Your 3 major concerns about buying a home:
Your 3 major criteria in selecting a Sales Associate.
Finding You the Right Home. . .
To be more responsive to
I will consult with you to
find the right home for
To prepare the best price
and terms for you.
that meets your criteria,
in the right location,
at the right price.
My Commitment to You
Find you the right property.
Handle the details and keep you informed.
Represent your best interests.
With your agreement naming me as your Buyer’s Agent
Legacy and Network
49 countries/3100 offices
Over 100 years of real estate experience
“The Customer’s Best Interest Above All’
Coldwell Banker D’Ann Harper,
1112 South Main Street
Boerne, TX 78006
EXPERIENCE EDUCATION NOTABLE FACTS
35 Years Business
Researcher at Florida
Institute of Technology,
Admin. Secretary for NASA
Programmer Trainee for
Dpt. Of Labor & Industries,
2nd Unit Production –
Motion Picture Industry,
Contractor for the Dpt. Of
Defense, CEO – Auto
Dealership, Real Estate
Coldwell Banker D’Ann Harper,
REALTORS® Company Statistics
25 Years in San Antonio - since 1986
7 local offices throughout San Antonio,
Boerne, Bandera and New Braunfels
350+Sales Associates and employees
Chairman’s Circle – Top 5% of all
Coldwell Banker Brokers
Full Service Real Estate Company with:
Full-time Sales Associates
Property Management Division
Commercial sister company
According to the San Antonio Business
Journal, Coldwell Banker D’Ann Harper,
REALTORS® has been rated #1 or #2
residential real estate company for
REALTORS®& Real Estate Agents
Did you know there is a difference?
REALTORS® follow a Code Of Ethics!
What the REALTOR® Code of Ethics means for our clients:
You are working with someone you can trust
and will protect your rights.
You can be confident that you are being dealt with
REALTORS® adhere to a strict
Code of Ethics, which is based on
professionalism and protection
of the public.
May I Ask You A Question?
“Based on all you have
heard so far would you
agree to hire me as your
• Being pre-approved for a mortgage can greatly improve
your negotiating position and bargaining power.
• Sellers and their agents know that a pre-approved Buyer
is a serious one.
• Speaking now with a mortgage specialist will give you a
loan decision well in advance of making an offer.
Current pay stubs
Credit card statements
Investment/brokerage firm statements
Tax returns, usually for two years
Your mortgage application can be processed more
easily if you are prepared with these documents.
The Steps to Buying a Home
Title Co with
to Title Co.
Real Estate Agent**
Source: The 2011 National Association
of REALTORS® Profile of Home Buyers
• Real estate agents are
among the top two
information sources used
by Buyers in a home
• We carry out our promises
with a plan uniquely
designed for each property
with our focus on touching
all the avenues that Buyers
and Sales Associates might
use to find your property.
Used by Buyers in Home Search
Multiple Listing Service
Provides me 24/7 availability of homes
on the market throughout San Antonio
and the surrounding areas.
• I can show any property listed through the Multiple
Listing Service (MLS).
• I will select the properties that meet your criteria.
• I will notify you when a property comes on the market
that meets your criteria.
Searching for Your New Home
If you happen to…
• See a “For Sale” or “Open House” sign by a
–I can arrange private showings of these homes!
• Speak with Other agents
–As a courtesy let the salesperson know I am your
REALTOR® and give him/her my card.
• Read Newspapers and real estate magazines
–I can show you properties you find in them too!
I am here to represent you and place
your best interests first!
VALERIE NOIA, REALTOR®
830-816-7245 - OFFICE
210-383-1968 - MOBILE
Factors That Can Influence
Physical characteristics of the house:
•Size of house and lot
•Floor plan and style
• Number of properties
• Their prices and terms
• Their location and physical
• How long they have been
on the market
• Interest rates
• Availability of financing
• Qualified Buyer demand
• Prices of recent sales
• State of the economy
• Seasonal demand
Competitive Market Analysis
As your Buyer’s Agent I will help you make an informed
decision at a fair and competitive price to offer a Seller
based on “Market Data”.
The information from the Competitive Market Analysis will offer
data based on:
* Recently Sold Properties
* Properties currently on the market
* Properties the market rejected
Full Written Disclosure
protects your best interests
The Coldwell Banker®
efforts that require sellers
to disclose, in writing, about
their knowledge of the
I will thoroughly review the
Statement with you, and
help you determine how it
might affect your offer.
Other negotiable items we will discuss when
preparing an offer:
- Title Insurance Policy
Residential Service Contract
Benefit for Sellers
Helps homes sell faster
Helps with price
home from others
Coverage from listing
period to closing
Benefit for Buyers
breakdowns in first
Access to a network
of service contractors
Confidence in your
A Home Protection Plan provides peace of mind
to Sellers and Buyers
Enjoy Your Home!
Negotiating the Purchase
Countering your Offer
A well-prepared offer that is effectively presented stands the
best chance of a favorable response.
I will present your written offer to the Sellers and negotiate
on your behalf.
I will communicate to you the Seller’s response and, if
necessary, suggest further negotiating options.
An accepted offer leads to a legally binding contract.
The Sellers will have the choice of:
An appraisal provides independent confirmation of the
value of the home by comparing the value of the home
to others of similar size, features, and location.
You will have the opportunity to hire a Licensed Residential
Real Estate Inspector to give you a report as to the property
The Inspection & Appraisal
A Walk-Through prior to
Gives you the opportunity to determine if the property is
in the condition you expect.
I will accompany you and should a concern
arise during the walk-through,
I will assist you in resolving it.
The Progress of the Transaction
As your Buyer’s Agent I will:
• Monitor the entire purchase process.
• Track the satisfactory completion of all contingencies
and conditions required under your purchase
• Keep you informed of the progress and help you
prepare for a smooth closing.
When all documents are signed and funds exchanged,
the property is yours!
worksheets and charts,
with sections on:
–Beginning the search
–Finding the right home
–Financing your home
language of home
… and much more
A step-by-step guide to finding and
financing the home you want.
I Am Ready To Go To Work For
Uphold the Coldwell Banker tradition
Backed by the extensive
resources at Coldwell Banker
D’Ann Harper, REALTORS® and
the 100+ year heritage of
Coldwell Banker®, premier real
Provide my personal commitment
I will devote my energy to
meeting your needs, and keep
you informed throughout the
I am prepared to…
Your satisfaction is my top priority!
After the Closing
“Of all the people you know, friends or
family, who would likely be the next
person to buy or sell a home?”