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  • 1. Facebook-Issues and Concerns
    Internet Studies 213
    Assignment 3
    Facebook Privacy Policy Page: http://www.facebook.com/policy.php
    Facebook Statement of Rights and Responsibilities: http://www.facebook.com/terms.php?ref=pf
  • 2. Background
    .:Introduction:.
    Facebook is regarded as the most popular social networking site over the World Wide Web. It has over 200 million registered users worldwide (Federal Trade Commission, 2009). As a social networking tool, it has revolutionized the way we communicate and how we share information (Denmead, 2009). However, the availability of personal information over the network do raises some concerns about the privacy and consent of users within Facebook.
  • 3. Concerns and Issues
    .:Privacy Issues:.
    At present, privacy over the Internet raises some concerns when it comes to sharing sensitive material such as images or text within a network (Fox, 2008). If these materials are made available to the general public, it can lead to problems such as identity theft, defamation or use of material without the knowledge and consent of the owner (Denham, 2009). Facebook has such concerns. End users are not well informed on the extent to how their materials are being used.
  • 4. Concerns and Issues
    .:DOB (date of birth):.
    DO YOU LIKE HAVING YOUR INFORMATION SHARED WITHOUT YOUR CONSENT?
    • Under Privacy Policy and Statement of Rights and Responsibilities (SRR)- the users are not informed that their date of birth will be collected
    • 5. Facebook does not provide the difference between, profile information and registration information, as even ‘hidden’ DOB information within public profiles can still be used for advertisement purposes or third party application developers (Denmead, 2009).
  • Concerns and Issues
    .:Privacy Settings (default):.
    FACEBOOK PRIVACY SETTINGS ARE INADEQUATE!
    • Facebook does not provide information that sensitive material can be shared under the ‘default setting’ option.
    • 6. No information is provided to the users that by not changing the default setting is an acceptance of the setting determined by the service.
    • 7. New users are unaware that under default settings, sensitive information is open to everyone within the network (Denmead, 2009)
  • Concerns and Issues
    .:Facebook Advertising:.
    DOES FACEBOOK ENCOURAGE SPAMMING?
    • Facebook does not inform users when personal sensitive information has been
    used for marketing and advertising purposes (Lenhart & Madden, 2007).
    • All users receive advertisements generated by the service and have no choice to prevent it (spam) (Denham, 2009)
    • 8. Social ad- by the user’s actions within the service, an ad can be generated by using personal information and making it available to everyone within the network.
  • Concerns and Issues
    .:Third party applications:.
    IS YOUR CONSENT IMPORTANT TO FACEBOOK AND ITS DEVELOPERS?
    Facebook provides inadequate information to the users about the reason for providing information to third-party developers. When a user deletes the application, all sensitive information for the exception of contact details is still kept by the developers.
    Facebook also does not inform users the extent of the information being provided as well as how third parties intend to make use of such data(Jones & Soltren, 2005).
  • 9. Concerns and Issues
    .:Accounts:.
    DEACTIVATED? THINK AGAIN.
    When a user chooses to deactivate their account, Facebook keeps all the personal information for an indefinite period. Thus a user, having no specific time frame for reactivation and no information is made available to them when suspending the account. While pending the reactivation of the account, information stored is still used by the service and third party application developers for example. Thus a non active user still has its information being shared around ( Grimmelmann, 2009).
  • 10. Concerns and Issues
    .:Deceased Accounts :.
    FACEBOOK: LIFE AFTER DEATH
    Facebook does not provide information within its Privacy Policy and SRR to keep information of deceased users. A user cannot choose to keep such information away from Facebook on the event of their death. The aim of the service is to provide a memorial display. Hence, future use of such information of the deceased person is a possibility (Denham, 2009).
  • 11. Concerns and Issues
    .:Personal information of non users:.
    DECEIVED BY YOUR FRIENDS?
    When an image is uploaded in Facebook, a user can ‘tag’ the photo by providing the real name of a non user. The non user is thereafter informed by Facebook but if the non user wishes that their information is removed from the image, they can only do so by joining the service. Also, by tagging an image and providing contact address of the non users to Facebook, a user openly reveals private information (Stone, Zickler & Darell, 2008).
  • 12. Concerns and Issues
    .: Monitoring:.
    HOW DO YOU FEEL BEING UNDER CONSTANT SURVEILLANCE?
    Under its safety section within the SRR, Facebook acknowledges monitoring the platform in order to provide a safe environment. However, Facebook omits to disclose the monitoring techniques and principles in its Privacy Policy. This constant monitoring of activities and information can be misleading when used in other context for research as e.g. It is also an invasion of privacy.
  • 13. references
    .:references - 1:.
    Denham, E. (2009). REPORT OF FINDINGS INTO THE COMPLAINT FILED BY THE CANADIAN INTERNET POLICY AND PUBLIC INTEREST CLINIC (CIPPIC) against FACEBOOK INC. UNDER THE PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT. CIPPIC.
    Denmead, K. (2009, October 1). Geekdad- Raising Geek Generation 2.0: Is Online Privacy a Generational Issue? Retrieved October 1, 2009, from Wired: http://www.wired.com/geekdad/2009/10/is-online-privacy-a-generational-issue/
    Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The Benefits of Facebook "Friends:" Social Capital and College Students' Use of Online Social Network Sites. Journal of Computer-Mediated Communication, 12 (4).
    Facebook Privacy. (2009). Retrieved September 23, 2009, from epic.org- Electronic Privacy Information Center: http://epic.org/privacy/facebook/
    Federal Trade Commission. (2006, May). Facts for consumers: social networking sites: safety tips for Tweens and Teens. Retrieved September 18, 2009, from Federal Trade Commission: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec14.shtm
    Federal Trade Commission. (2007, September). Social Networking Sites: A Parent's Guide. 4 . Bureau of Consumer Protection.
    Federal Trade Commission. (2009). LOOKING BACKWARD AND FORWARD: SOME THOUGHTS ON CONSUMER PROTECTION. 5th Annual Advertising Law and Business Affairs Conference, (pp. 1-21). New York City.
    Fox, S. (2008). Privacy Implications of Fast, Mobile Internet Access. Washington: Pew Internet & American Life Project.
  • 14. references
    .:references-2:.
    Grimmelmann, J. (2009, March 17). Saving Facebook. IOWA Law Review . Retrieved September 15,2009,from ScienceDirect database
    Joinson, A. N. (2008). Looking at, looking up or keeping up with people?:motives and use of facebook . Conference on Human Factors in Computing Systems-Proceedings of the 26th annual SIGCHI conference on Human Factors in computing systems (pp. 1027-1036). FLorence: ACM. Retrieved September 25,2009,from ScienceDirect database
    Jones, H., & Soltren, J. H. (2005). Facebook: Threats to Privacy. Retrieved September 23,2009,from ABI-Inform Global database
    Lampe, C., Ellison, N. B., & Steinfield, C. (2008). Changes in use and perception of Facebook. Proceedings of the ACM 2008 conference on Computer supported cooperative work (pp. 721-730). San Diego: ACM. Retrieved September 23,2009,from ABI-Inform Global database
    Lenhart, A., & Madden, M. (2007). Social Networking Websites and Teens. Washington: Pew Internet & American Life Project.
    Musthaler, L. (2008, July 1). Facebook fiasco highlights privacy concerns. Network World, 25 , 30-30. (L. Musthaler, Ed.) Retrieved September 23,2009,from ABI-Inform Global database
    Pew Internet & American Life Project. (2007). Teens, Privacy and Online Social Networks. Pew Research Center, Washington.
    Stone, Z., Zickler, T., & Darell, T. (2008). Autotagging Facebook: Social Network Context Improves Photo Annotation. Harvard University. Cambridge. Retrieved September 29,2009,from ABI-Inform Global database
    Valenzuela, S., Park, N., & Kee, K. F. (2008). Lessons from Facebook: The Effect of Social Network Sites on College Students’ Social Capital. 9th International Symposium on Online Journalism, (pp. 1-39). Austin.