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Connecting with your online users - They won’t come just because you build it!
 

Connecting with your online users - They won’t come just because you build it!

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Presentation given at CILIP's CDG Conference in Liverpool 20th April 2009

Presentation given at CILIP's CDG Conference in Liverpool 20th April 2009

Theme of library's online presence should have as much attention as it's pysical presence.

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    Connecting with your online users - They won’t come just because you build it! Connecting with your online users - They won’t come just because you build it! Presentation Transcript

    • Connecting with your online users Richard Wallis Technology Evangelist Talis April 2009
    • Connecting with your online users They won’t come just because you build it! Richard Wallis Technology Evangelist Talis April 2009
    • They won’t come just because you build it!
    • They won’t come just because you build it!
    • http://www.flickr.com/photos/45889748@N00/15681212/
    • http://www.flickr.com/photos/26406919@N00/1413228405/
    • http://www.flickr.com/photos/verdeo/2721552341/
    • http://www.flickr.com/photos/elodiep/3200712921/
    • NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
    • NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
    • NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
    • NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
    • Where are our users ? http://www.flickr.com/photos/hamed/530412481/
    • http://www.flickr.com/photos/janetmck/428512130/
    • Check your assumptions http://www.flickr.com/photos/janetmck/428512130/
    • http://www.flickr.com/photos/28438258@N08/3005591006/
    • http://www.flickr.com/photos/jurvetson/157722937/
    • Cloud Computing
    • Go where the users are
    • Go where the users are
    • Go where the users are
    • Go where the users are
    • Go where the users are
    • All this now?
    • Technology Adoption Curve Adoption Rate 2.5% 13.5% 34% 34% 16% Maturity Innovators Early Early Late Laggards Adopters Majority Majority
    • Today focus in on integration for systems Been at this for a while Reacting to the pressures our customers are feeling
    • People and technology Today focus in on integration for systems Been at this for a while Reacting to the pressures our customers are feeling Together
    • rem em are be rw bu ild ho y ing ou for http://www.flickr.com/photos/tedsblog/43433812
    • http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking Beyond the library http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking Beyond the library Where the user are http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking Beyond the library Where the user are Beyond library standards http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking Beyond the library Where the user are Beyond library standards Delight them when they arrive http://www.flickr.com/photos/thetrial/398494172/
    • Reframe our thinking Beyond the library Where the user are Beyond library standards Delight them when they arrive Add value from external sources http://www.flickr.com/photos/thetrial/398494172/
    • Shared Innovation™ richard.wallis@talis.com www.talis.com