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Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
Connecting with your online users - They won’t come just because you build it!
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Connecting with your online users - They won’t come just because you build it!

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Presentation given at CILIP's CDG Conference in Liverpool 20th April 2009 …

Presentation given at CILIP's CDG Conference in Liverpool 20th April 2009

Theme of library's online presence should have as much attention as it's pysical presence.

Published in: Technology, Business
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  • 1. Connecting with your online users Richard Wallis Technology Evangelist Talis April 2009
  • 2. Connecting with your online users They won’t come just because you build it! Richard Wallis Technology Evangelist Talis April 2009
  • 3. They won’t come just because you build it!
  • 4. They won’t come just because you build it!
  • 5. http://www.flickr.com/photos/45889748@N00/15681212/
  • 6. http://www.flickr.com/photos/26406919@N00/1413228405/
  • 7. http://www.flickr.com/photos/verdeo/2721552341/
  • 8. http://www.flickr.com/photos/elodiep/3200712921/
  • 9. NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
  • 10. NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
  • 11. NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
  • 12. NEXT GEN OPAC http://www.flickr.com/photos/elodiep/3200712921/
  • 13. Where are our users ? http://www.flickr.com/photos/hamed/530412481/
  • 14. http://www.flickr.com/photos/janetmck/428512130/
  • 15. Check your assumptions http://www.flickr.com/photos/janetmck/428512130/
  • 16. http://www.flickr.com/photos/28438258@N08/3005591006/
  • 17. http://www.flickr.com/photos/jurvetson/157722937/
  • 18. Cloud Computing
  • 19. Go where the users are
  • 20. Go where the users are
  • 21. Go where the users are
  • 22. Go where the users are
  • 23. Go where the users are
  • 24. All this now?
  • 25. Technology Adoption Curve Adoption Rate 2.5% 13.5% 34% 34% 16% Maturity Innovators Early Early Late Laggards Adopters Majority Majority
  • 26. Today focus in on integration for systems Been at this for a while Reacting to the pressures our customers are feeling
  • 27. People and technology Today focus in on integration for systems Been at this for a while Reacting to the pressures our customers are feeling Together
  • 28. rem em are be rw bu ild ho y ing ou for http://www.flickr.com/photos/tedsblog/43433812
  • 29. http://www.flickr.com/photos/thetrial/398494172/
  • 30. Reframe our thinking http://www.flickr.com/photos/thetrial/398494172/
  • 31. Reframe our thinking Beyond the library http://www.flickr.com/photos/thetrial/398494172/
  • 32. Reframe our thinking Beyond the library Where the user are http://www.flickr.com/photos/thetrial/398494172/
  • 33. Reframe our thinking Beyond the library Where the user are Beyond library standards http://www.flickr.com/photos/thetrial/398494172/
  • 34. Reframe our thinking Beyond the library Where the user are Beyond library standards Delight them when they arrive http://www.flickr.com/photos/thetrial/398494172/
  • 35. Reframe our thinking Beyond the library Where the user are Beyond library standards Delight them when they arrive Add value from external sources http://www.flickr.com/photos/thetrial/398494172/
  • 36. Shared Innovation™ richard.wallis@talis.com www.talis.com

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