Social Networks for Business Success An Open Source Perspective Rivet Logic Corporation 1800 Alexander Bell Drive Suite 400 Reston, VA 20191 Ph: 703.955.3480 Fax: 703.234.7711 Mike Vertal President and CEO

Rivet Logic Overview Award-winning professional services focused on: Enterprise Content Management Web Content Management Collaboration and Social Communities Using Leading Open Source Software Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Award-winning professional services focused on:

Enterprise Content Management

Web Content Management

Collaboration and Social Communities

Using Leading Open Source Software

Why Social for Business? The value… “of social software is Improving connectedness Promoting unplanned collaboration Capturing informal knowledge” Copyright © 2009. Rivet Logic Corporation. All rights reserved. -- Gartner, “Tutorial: Social Context, Not Technology, Defines Social Software”, 30 May 2008

The value… “of social software is

Improving connectedness

Promoting unplanned collaboration

Capturing informal knowledge”

In Other Words… + … for the enterprise Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Survey Results McKinsey 69% of executives report “measurable business results” Better sharing Access to experts Lower costs eMarketer Those not using social media Don’t know enough - 51% Security concerns - 40% Copyright © 2009. Rivet Logic Corporation. All rights reserved.

McKinsey

69% of executives report “measurable business results”

Better sharing

Access to experts

Lower costs

eMarketer

Those not using social media

Don’t know enough - 51%

Security concerns - 40%

Social for Business Results What’s the lowest risk way to get started? Copyright © 2009. Rivet Logic Corporation. All rights reserved.

What’s the lowest risk way to get started?

Social for Business Results Open source Free - download & use now Start small Incremental development Pay for support later If needed As needed Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Open source

Free - download & use now

Start small

Incremental development

Pay for support later

If needed

As needed

Open Source Options Many options to consider Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Many options to consider

Alfresco Share - Example Activities People Tagging Copyright © 2009. Rivet Logic Corporation. All rights reserved. Sites & Team Collaboration

Alfresco Share - Example Office thinks it’s SharePoint! No Plug-in Needed Version Control Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Liferay Social Office - Example User profiles, Directories Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Liferay Social Office - Example Presence, Real-time chat Team sites Copyright © 2009. Rivet Logic Corporation. All rights reserved. Activity feeds, Tasks

Liferay Social Office - Example Collaboration Copyright © 2009. Rivet Logic Corporation. All rights reserved. Search, Tagging, …

Enterprise ready Content management Security Auditing and reporting Compliance Governance Maintainability Reliability Scalability Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Content management

Security

Auditing and reporting

Compliance

Governance

Maintainability

Reliability

Scalability

Customer Case Studies Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Customer Case Studies Content collaboration within the enterprise Web publishing Multi-channel content delivery Social media and communities E-commerce Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Content collaboration within the enterprise

Web publishing

Multi-channel content delivery

Social media and communities

E-commerce

Team Beachbody Largest provider of home exercise programs Community Calendars Join groups Discuss, share, .. Track Stats Contests Feeds Find coaches Builds customer loyalty Generates revenue Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Largest provider of home exercise programs

Community

Calendars

Join groups

Discuss, share, ..

Track Stats

Contests

Feeds

Find coaches

Builds customer loyalty

Generates revenue

Summary Social networks in the enterprise Early adopters report significant benefits Still uncertainty and concerns Open source Easy to start and experiment Lowest risk Focus on the right alternatives Start with business goals Include enterprise-grade features Engage with existing communities of users Copyright © 2009. Rivet Logic Corporation. All rights reserved.

Social networks in the enterprise

Early adopters report significant benefits

Still uncertainty and concerns

Open source

Easy to start and experiment

Lowest risk

Focus on the right alternatives

Start with business goals

Include enterprise-grade features

Engage with existing communities of users

Learn more… rivetlogic.com blogs.rivetlogic.com forge.rivetlogic.com youtube.com/rivetlogic twitter.com/rivetlogic Copyright © 2009. Rivet Logic Corporation. All rights reserved.