KMWorld Roundtable - Social Networks for Business Success, An Open Source Perspective
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KMWorld Roundtable - Social Networks for Business Success, An Open Source Perspective

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Presented at KMWorld's Roundtable on September 29, 2009

Presented at KMWorld's Roundtable on September 29, 2009

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    KMWorld Roundtable - Social Networks for Business Success, An Open Source Perspective KMWorld Roundtable - Social Networks for Business Success, An Open Source Perspective Presentation Transcript

    • Social Networks for Business Success An Open Source Perspective Rivet Logic Corporation 1800 Alexander Bell Drive Suite 400 Reston, VA 20191 Ph: 703.955.3480 Fax: 703.234.7711 Mike Vertal President and CEO
    • Rivet Logic Overview
      • Award-winning professional services focused on:
        • Enterprise Content Management
        • Web Content Management
        • Collaboration and Social Communities
      • Using Leading Open Source Software
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Why Social for Business?
      • The value… “of social software is
        • Improving connectedness
        • Promoting unplanned collaboration
        • Capturing informal knowledge”
      Copyright © 2009. Rivet Logic Corporation. All rights reserved. -- Gartner, “Tutorial: Social Context, Not Technology, Defines Social Software”, 30 May 2008
    • In Other Words… + … for the enterprise Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Survey Results
      • McKinsey
        • 69% of executives report “measurable business results”
          • Better sharing
          • Access to experts
          • Lower costs
      • eMarketer
        • Those not using social media
          • Don’t know enough - 51%
          • Security concerns - 40%
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Social for Business Results
      • What’s the lowest risk way to get started?
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Social for Business Results
      • Open source
        • Free - download & use now
        • Start small
        • Incremental development
      • Pay for support later
        • If needed
        • As needed
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Open Source Options
      • Many options to consider
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Alfresco Share - Example Activities People Tagging Copyright © 2009. Rivet Logic Corporation. All rights reserved. Sites & Team Collaboration
    • Alfresco Share - Example Office thinks it’s SharePoint! No Plug-in Needed Version Control Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Liferay Social Office - Example User profiles, Directories Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Liferay Social Office - Example Presence, Real-time chat Team sites Copyright © 2009. Rivet Logic Corporation. All rights reserved. Activity feeds, Tasks
    • Liferay Social Office - Example Collaboration Copyright © 2009. Rivet Logic Corporation. All rights reserved. Search, Tagging, …
    • Enterprise ready
      • Content management
      • Security
      • Auditing and reporting
      • Compliance
      • Governance
      • Maintainability
      • Reliability
      • Scalability
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Customer Case Studies Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Customer Case Studies
      • Content collaboration within the enterprise
      • Web publishing
      • Multi-channel content delivery
      • Social media and communities
      • E-commerce
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Team Beachbody
      • Largest provider of home exercise programs
      • Community
        • Calendars
        • Join groups
        • Discuss, share, ..
        • Track Stats
        • Contests
        • Feeds
        • Find coaches
      • Builds customer loyalty
      • Generates revenue
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Summary
      • Social networks in the enterprise
        • Early adopters report significant benefits
        • Still uncertainty and concerns
      • Open source
        • Easy to start and experiment
        • Lowest risk
      • Focus on the right alternatives
        • Start with business goals
        • Include enterprise-grade features
        • Engage with existing communities of users
      Copyright © 2009. Rivet Logic Corporation. All rights reserved.
    • Learn more… rivetlogic.com blogs.rivetlogic.com forge.rivetlogic.com youtube.com/rivetlogic twitter.com/rivetlogic Copyright © 2009. Rivet Logic Corporation. All rights reserved.