Riverbed Performance Management: Interop 14 Las Vegas
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Riverbed Performance Management: Interop 14 Las Vegas

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This was one the feature presentations in Riverbed's booth during Interop 14 in Las Vegas. Several Riverbed customers are spotlighted as using Riverbed Performance Management to get visibility into ...

This was one the feature presentations in Riverbed's booth during Interop 14 in Las Vegas. Several Riverbed customers are spotlighted as using Riverbed Performance Management to get visibility into their network and application performance, enabling them to identify and resolve issues quickly.

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  • The global leader in providing technology protection services for mobile phones, consumer electronics, and home appliance devices is a great customer of ours.Here you can see how their “Network and Application Operations teams get insights into their mission-critical applications and network infrastructure. Because they have this same “capture everything mentality” they are
  • Major Insurance Company: Steelhead, Cascade, ARX, and AIX Customer has 1,000 people using the Riverbed Performance Platform, they said:“5% of the issues end up being a Network issue – 95% are an App issue”
  • FM LOGISTICAt a Global logistics and transportation company; FM Logistics, they manage and deliver packaging and distribution services for warehouses and make over 1.3 million deliveries every day.Their IT infrastructure had grown over time resulting in poor application performance. We were able to help them:Improve the speed of their shipping application by factor of five (Chainwire)Improve an application for managing output to run 40 times faster (eProd)
  • In a typical example, the IT department at Manhattan’s Bellevue Hospital Center is responsible for a network with more than 5,000 users and a mix of LAN and inter-hospital WAN links, as well as hundreds of different applications ranging from patient admission and other database-oriented systems to a PACS (Picture Archiving and Com­munication System) that can deliver multi-hundred-megabyte radiological images to workstations through­out the network. IT depended on device-oriented network management systems such as HP OpenView for fault management, and CiscoWorks for utilization information, but lacked a management solution that would give them an end-to-end view of network and application activity. “After an experience with the PACS system, where it took three different teams of outside consul­tants to pinpoint a server problem that had been blamed on the network, we realized we needed something that would give us better insight into the conversations taking place across the network, and what the various computers were doing,” says Ben Aheto, network manager for Bellevue. “Without that information, we were spending far too much time defending the network from the typical “the network is slow” complaints.”[At most organizations— Network Operations is often the initial starting point to triage application, server, security and storage issues].In a typical example, at New York's #1 hospital for Emergency Care; At Manhattan’s Bellevue Hospital they serve over 100K emergency patient alone visits each year. [or 274 per day]Their IT department is responsible for more than 5,000 users, and hundreds of different mission-critical applications running across a mix of LAN and inter-hospital WAN links.Emergency Care requires mission-critical applications ranging from patient admission and other database-oriented systems to a PACS (Picture Archiving and Com­munication System) that delivers radiological images to workstations through­out the Hospital.After an experience with the PACS system, where it took three different teams of outside consul­tants to pinpoint a server problem that had been blamed on the network, they realized they needed something that would provide better visibility into the conversations taking place across the network, and what the various applications were doing.Without this type of information— they were going to be spending far too much time defending the network from the typical “the network is slow” complaints.
  • “my staff is far more productive and spends far less time fire-fighting, so they have more time for the projects that advance our corporate objectives.”Geri Carolan, Director of IT infrastructure Helped to convince management needed network upgradeIndustry: TransportationFrontier Airlines is a low fare airline that provides service from its Denver hub to 47 destinations in 29 states, spanning the nation from coast to coast and to seven cities in Mexico and one in Canada. As the second largest jet carrier of Denver International Airport (DIA), Frontier’s fleet of Airbus jets averages 250 daily system-wide departures and arrivals, serving 24 out of the top 25 destinations out of Denver. The company employs about 4,800 people in cities throughout North America.

Riverbed Performance Management: Interop 14 Las Vegas Riverbed Performance Management: Interop 14 Las Vegas Presentation Transcript

  • 75% 70% of IT organizations are suffering from degraded business applications 31% of performance issues take more than a month to resolve or are never resolved of the time IT organizations learn about performance problems from end users
  • “Drastically reduced the amount of time required to pinpoint issues.” Riverbed Performance Management
  • “Network and Application problems are now identified and resolved in minutes”NPM APM
  • “We were able to improve the speed of our shipping application by a factor of five ” Global Logistics and Transportation Company
  • Copyright Riverbed Technology 5 #1 Emergency Care Hospital in New York “The ability to quickly distinguish server, network, application problems was justification enough for the purchase.”
  • Denver-based United States low-cost Airline “My staff is far more productive and spends far less time fire-fighting”
  • Download Full Reports; Visit Riverbed.com Leadership is solving problems. Network Performance Monitoring & Diagnostics (NPMD) Application Performance Monitoring (APM)