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This presentation, which was given at the American Library Association\'s Library & Information Technology Association national forum in 2009, focuses on wildly improving a library\'s effectiveness by distributing its reference aids and other content on a wiki or CMS. Discover how a library benefits from "taking back" its content from the IT and publication departments and turning it over to librarians and the community. See how the Family History Library used a CMS and a wiki to partner with its patron community and thus multiply its content output, boost teamwork and morale, improve community relations, improve content design, quality and relevance, and quicken its publishing cycle from months to minutes.
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