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2009.09 The Griffin Group Introduction
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2009.09 The Griffin Group Introduction

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The Griffin Group, Inc - Introduction

The Griffin Group, Inc - Introduction

Published in: Business, Technology

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  • 1.  
  • 2. Contents
    • Company Overview
    • Recruiting and Business Process Outsourcing Capabilities
    • Strategic Recruiting, Hiring, and Screening Process
    • Employee Retention and Client Reporting
    • Leadership Team and Contact Information
  • 3.
    • The Griffin Group is a privately held, highly flexible organization
    • The Griffin Group is a Woman-Owned business enterprise with Texas State HUB (Historically Underutilized Business) certification
    • Company wide standard operating procedures
    • Experts in customized, strategic recruiting, human resources, and retention programs
    • Experts at lowering our clients’ operating costs
    • The Griffin Group corporate office and talent acquisition center is located in Houston, Texas and serves clients and candidates throughout the U.S.
    • The Griffin Group is a business solutions firm specializing in:
      • Strategic Recruiting
      • Human Resource Solutions
      • Managed Services and Supplier Management Programs
      • Supplier Review Analysis and (Diverse) Supplier Development Programs
      • Recruitment Process Outsourcing
    The Griffin Group – Your source for strategic recruiting and HR solutions The Griffin Group will continue to grow in the direction our clients take us.
  • 4.
    • The diminishing labor pool requires new talent acquisition strategies. Human Resources departments are outsourcing highly transactional recruiting processes to The Griffin Group and focusing their efforts on employee retention, engagement, performance management, leadership development, and succession planning. The ability of The Griffin Group to efficiently and effectively source and screen talent for our clients provides critical support in their efforts to achieve sustained success.
    • Our goal is to present a solution that will enable your company to capitalize on the benefits of focusing on core competencies, while partnering with industry experts that can develop and implement a consistent, strategic hiring and retention model
      • Increasing overall quality and productivity
      • Reducing costs
        • Turnover
        • Absenteeism
        • Training
        • Retraining
      • Supporting future growth strategies
      • Supporting changes in your business needs and corporate goals
    The Griffin Group – Your source for strategic recruiting solutions
  • 5.
    • The Griffin Group works side by side with client HR teams to design, implement, and manage programs that support organizational human capital goals.
    • We believe that Talent is the critical component to the success of any organization . A strong and effective human capital management program is a key differentiator for financially successful organizations.
    • The Griffin Group assists companies in the following areas:
      • Development of effective and accurate job descriptions
      • Compensation analysis and the development of salary bandings
      • HR Support (hiring, discipline, termination, and incentive programs)
      • Employee engagement training and program implementation
      • Elevate client HR teams beyond transactional tasks to focus on strategic, long-term
      • initiatives
      • Training and leadership development
      • Provide HR subject matter expertise
    The Griffin Group – Your source for human resource solutions Talent is the critical component to the success of any organization.
  • 6.
    • The Supplier Review provides a comprehensive review of your talent acquisition supplier relationships to ensure that they are receiving the maximum benefit from these relationships
      • This consultative process is designed to provide our clients with the information they need to ensure that they are well positioned to secure the right talent at the right time and in the right place in order to drive their business in the right direction
    • Corporations, government agencies, public sector, privately held companies, and even diverse organizations that are succeeding in the marketplace have a clear understanding of Supplier Diversity that builds relationships and profitability
      • Developing an understanding of corporate goals and program intent of the client
      • Ensuring that the business model has incorporated supplier diversity as an integral
      • part of its core strategies
      • Creating an investment model that supports a world class SDP initiative that can be
      • created within our client's organization.
    The Griffin Group – Supplier review, management, development, and diversity programs Effective Supplier Diversity programs build relationships and profitability.
  • 7. Contents
    • Company Overview
    • Recruiting and Business Process Outsourcing Capabilities
    • Strategic Recruiting, Hiring, and Screening Process
    • Employee Retention and Client Reporting
    • Leadership Team and Contact Information
  • 8. Recruiting Services
    • Temporary, Contract, Contract-to-Hire, Direct Hire, & Executive Recruitment
      • Accounting & Finance
      • IT
      • Technical & Helpdesk
      • Call Center
      • Records & Information Management
      • Sales (inside/outside)
      • Human Resources
      • Administrative Support
    Project Work
    • Project Management
    • Insourcing
      • On-Site
    • Outsourcing
      • Off-Site
    Managed Services
    • Web-based Workforce Management Solutions
    • Supplier Review and Management
      • Strategic Supplier Diversity Program
      • Supplier Review
    Business Process Outsourcing
    • BPO Solutions
      • Lean Six Sigma
    • Recruitment Outsourcing & Insourcing
    • Human Resource Solutions
    • Talent Relationship Management
      • Talent Acquisition
      • Talent Retention
    Recruitment and BPO Service Capabilities
  • 9. Contents
    • Company Overview
    • Recruiting and Business Process Outsourcing Capabilities
    • Strategic Recruiting, Hiring, and Screening Process
    • Employee Retention and Client Reporting
    • Leadership Team and Contact Information
  • 10. Strategic Recruiting Plan Accurate Job Profile The Griffin Group – Solving the Hiring Puzzle Effective Selection Solutions Training Results & Process Improvement Solving the Hiring Puzzle
  • 11.
    • A defined hiring process will be implemented that will offer employment only to those individuals who will effectively meet the position requirements detailed in the job profile
    • The hiring process acts as a funnel; each step screens out a significant number of unqualified candidates until those candidates with the potential for success are identified
    The Griffin Group – Customized Hiring Process Hiring Process – Funnel Steps Step 1: Customized Job Profile Step 2: Strategic Recruiting Plan Step 3: Web-based Application and Pre-screening Step 4: Pre-Screen Telephone Interview Step 5: Cognitive Assessment Step 6: Hard Skill Assessment Step 7: Hard Skill Assessment Step 8: Behavioral Based Interview Step 9: Realistic Job Preview Step 10: Conditional Job Offer Step 11: Reference, Drug, and Criminal Checks Step 12: Formal Job Offer *Funnel Steps in red identify “screen out” steps of hiring process.
  • 12. Hiring Process - Flowchart
  • 13. Bell Curve Performance Dynamics Productivity Performance Burnout Sustained Performance Learning Curve Time I Retention & Recognition Productivity Training Performance Management The Griffin Group Difference
  • 14. Contents
    • Company Overview
    • Recruiting and Business Process Outsourcing Capabilities
    • Strategic Recruiting, Hiring, and Screening Process
    • Employee Retention and Client Reporting
    • Contact Information
  • 15. Effective Retention Components
    • Standard elements of our Retention and Communication
    • Program are:
      • New hire surveys
      • Quarterly employee surveys
      • Quarterly client surveys
      • Performance feedback/evaluation forms
      • Employee focus groups and Employee Engagement reviews
      • Exit interviews
      • Monthly Account Manager “One-on-One” meetings with our employees
      • On-Site visibility and availability on the call center floor
    Hiring the right employee is a critical component in the success of our overall program. However, the investment in the employee must continue in order to ensure long term success with our clients. It is critical to maintain the momentum, that has been established in the hiring process, with the employee during the initial 90 day introductory period. Through communication and visibility, The Griffin Group sets itself apart from other companies by placing the necessary value on our employees as a key element for success throughout the project.
  • 16. Measurement and Reporting
    • Quantifiable results are be tracked, measured, and communicated weekly, monthly, and during Business Reviews, along with related process improvement action items.
    Human Capital Acquisition Retention and Quality of Hires
    • Requisition and Job Description Review
    • Sourcing Review
    • Hiring Manager and/or Workforce Management Projections
    • Training Feedback from Employees and Client
    • Absenteeism & Tardiness
    • Turnover Reasons
    • Employee Tenure
    • Surveys (client and employee)
    • Probationary Period Completion
    • Overall Quality of Placement
    • Employee Conversions
    Additional performance metrics can be provided upon request.
  • 17. Measurement and Reporting
    • Each business quarter, The Griffin Group will conduct a Quarterly Business Review for or
    • clients.
    • The Quarterly Business Review evaluates past performance and determines Key
    • Performance Initiatives for the upcoming quarter.
    • Primary focus area of the Quarterly Business Review are:
      • Reporting Metrics and review of established service agreement goals
      • Value-added services
      • Training
      • Employee Development
      • Employee relations
      • Future client workforce requirements
  • 18. The Griffin Group Advantage Letting go to gain control
    • A strategic solution that allows our clients to better meet fluctuations in hiring/staffing needs
    • A proactive partnership that will drive operational results : turnover, absenteeism, and employee quality.
    • Client human resources and operations teams can focus on core competencies while benefiting from Best in Class proven recruiting solutions
    • Access to end-to-end solutions and strategic alliance partnerships
    • Recruiting expertise to improve employee quality and improve our client’s ability to meet customer requirements
    • The Griffin Group’s ability to formulate experienced teams with industry knowledge in selected industries provides our clients with “Best in Class” results and service
    • The Griffin Group’s innovative Employee Assessment and Pre-Hiring Methodologies evaluate candidates and drive results more effectively than other companies
    • The Griffin Group’s focus on business results and performance standards – not an order fulfillment function
  • 19. Contents
    • Company Overview
    • Recruiting and Business Process Outsourcing Capabilities
    • Strategic Recruiting, Hiring, and Screening Process
    • Employee Retention and Client Reporting
    • Contact Information
  • 20.
        • Gerri Brown, CEO/Principal [email_address]
        • Todd Brown, President [email_address]
        • Main Telephone Number: 713.706.4335
    Our contact information… Please visit our website:
  • 21.