Business Process Re-engineering

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Business Process Re-engineering

  1. 1. BUSINESS PROCESS RE-eNGINEERING<br />Presented By:<br />Debkona Bhattacharya<br />GarimaShroff<br />MadhuchandaPramanik<br />RinkiMusaddi<br />SaloniMohta<br />ShraddhaNahata<br />Faculty:<br />Dr. DebajyotiMukhopadhyay<br />Professor and Head, IT and MIS<br />CALCUTTA BUSINESS SCHOOL<br />
  2. 2. Objectives:<br /><ul><li>Identification:
  3. 3. Definition
  4. 4. Concepts
  5. 5. Elements
  6. 6. Phases of BPR
  7. 7. Emphasize :
  8. 8. Advantages
  9. 9. Disadvantages
  10. 10. Common Benefits
  11. 11. Critique against the BPR Concept</li></li></ul><li>Business process re-engineering <br /><ul><li>Business Process
  12. 12. simply a set of activities that transform a set of inputs into a set of outputs (goods or services) for another person or process using people and tools.
  13. 13. Reengineering
  14. 14. assumes the current process is irrelevant - it doesn't work, it's broke, forget it. Start over.</li></li></ul><li>Business process <br />re-engineering (BPR)<br /><ul><li>Business Process Re-engineering is about rethinking and redesigning organizational processes in order to achieve dramatic improvements in performance, including cost, quality, service and speed </li></ul>(Hammer & Champy 1994).<br />
  15. 15.
  16. 16. Three-Phased Approach to a BPR Project:<br /><ul><li>Phase 1: Planning
  17. 17. Phase 2: Redesign
  18. 18. Phase 3: Implementation</li></li></ul><li>Business process<br />re-engineering (BPR)<br /><ul><li>The primary GOALS of BPR are:
  19. 19. radical change
  20. 20. dramatic outcomes
  21. 21. transformation or replacement of an overall process
  22. 22. Four Aspects of Reengineering:
  23. 23. Fundamental – B/R starts with basic questions
  24. 24. Radical – Redesign current structures and procedures entirely
  25. 25. Dramatic – Not gradual but epochal
  26. 26. Processes – Key target of Reengineering</li></li></ul><li>Elements of BPR<br />
  27. 27. Advantages of BPR<br /><ul><li>Satisfaction
  28. 28. Growth of Knowledge
  29. 29. Solidarity to the Company
  30. 30. Demanding Jobs
  31. 31. Authority</li></li></ul><li>Risk or Disadvantages of BPR<br /><ul><li>Resistance to the change
  32. 32. Drawbacks to Business Process Reengineering
  33. 33. Higher Demands to the Workers</li></li></ul><li>Common Benefits of BPR<br /><ul><li>Enterprise integration
  34. 34. Departments are consolidated
  35. 35. Several jobs are combined into one job
  36. 36. Worker empowerment
  37. 37. There is both horizontal and vertical reorganization
  38. 38. Handoffs are eliminated
  39. 39. There are fewer rules and less coordination is required
  40. 40. Number of steps in a process are reduced
  41. 41. This is simplification
  42. 42. Inspections, checks and controls are reduced or eliminated
  43. 43. The steps are performed in a more natural order</li></li></ul><li>Common Benefits of BPR<br /><ul><li>Like Process Improvement, steps are reassessed
  44. 44. Can it be eliminated
  45. 45. Can it be taken off line
  46. 46. Can it be performed in parallel
  47. 47. Can it be combined
  48. 48. Is it a bottleneck
  49. 49. Can its mean be reduced
  50. 50. Can its variance be reduced
  51. 51. WHAT IS ITS COST???
  52. 52. Processes differ by the type of job being processed
  53. 53. Not just one process but many are employed depending on the size of the job
  54. 54. Work is performed where it makes the most sense
  55. 55. Wal-Mart moves the replenishment function to its suppliers</li></li></ul><li>Critique against the BPR concept<br /><ul><li>Strict focus on efficiency and technology and the disregard of people in the organization that is subjected to a reengineering initiative.
  56. 56. Very often, the label BPR was used for major workforce reductions
  57. 57. Lack of management support for the initiative and thus poor acceptance in the organization.
  58. 58. Exaggerated expectations regarding the potential benefits from a BPR initiative and consequently failure to achieve the expected results.</li></li></ul><li>conclusion<br />Following references has been made –<br />BOOKS :<br /><ul><li>James A O’ Brien & George M Marakas, Management Information Systems, Seventh Edition, Tata McGraw Hills.
  59. 59. JawadekarWaman S, Management Information System, Third Edition, Tata McGraw Hills.</li></ul>Websites:<br /><ul><li>www.wikipedia.com
  60. 60. www.brint.com</li></li></ul><li>THANKYOU<br />Pic : Hammer & Champy<br />

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