However… decision-making discussions often demand face-to-face interaction
NOT: cut meeting time
NOT: have more meetings
HOT: make meetings more effective. How?
Framework: Meeting Traps Adapted from Steven R Rayner, “Team Traps: What They Are, How To Avoid Them”. National Productivity Review (1986-1998). New York: Summer 1996. Vol. 15, Iss. 3; p. 101. 1. Lack of an Agenda 2. Inadequate Reporting 3. Poor Planning 1. Disruptive behavior 2. Delayed decision-making 3. Lack of clear objectives 1. Lack of knowledge in conducting meetings 2. Meetings held without key people in attendance 3. Participants come unprepared Leadership Capabilities Focus
What solutions do you think will have the most influence?
Can ‘fixes’ like using formal agendas and having clear objectives counter-act a culture where unproductive meetings are the norm?
Our team limited the scope of our analysis to meetings of a MS division. In reality this is a much bigger problem of which unproductive meetings are but a symptom. From the information you’ve been provided let’s extrapolate about the high-level communication issues that may exist?