SharePoint - the opportunity for service bureaus


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SharePoint - the opportunity for service bureaus

  1. 1. SharePoint The Revenue Potential For the Service Bureau market
  2. 2. This is Bean That is Sadie Even my dogs are certified in SharePoint
  3. 3. What we are going to chat about <ul><li>Death by PowerPoint </li></ul><ul><li>Who is Chris? </li></ul><ul><li>Who are you? </li></ul><ul><li>What is SharePoint? </li></ul><ul><li>What is the opportunity? </li></ul><ul><li>Where to begin? </li></ul><ul><li>Q&A </li></ul>
  4. 4. Who is Chris? I don’t work for Microsoft & not a Zombie
  5. 5. Who is Chris? <ul><li>Chris Riley, ECMp, IOAp, CAPTUREp </li></ul><ul><li>MS Certified </li></ul><ul><li>On AIIM Board, AIIM Expert Blogger </li></ul><ul><li>Former Member of Services Forum Board </li></ul><ul><li>ABBYY, Visioner, Artsyl (co-founder) </li></ul><ul><li>Expert: Document Imaging, ECM, SharePoint </li></ul><ul><li>ProPlus Product Manager at CloudShare </li></ul><ul><li>CloudShare provides machines in the cloud for development and testing. Strong focus on SharePoint </li></ul>
  6. 6. Who are you? ?
  7. 7. What is SharePoint <ul><li>Microsoft's Fastest Growing Server Product. EVER! </li></ul><ul><ul><li>Who knows why Microsoft cares? </li></ul></ul><ul><li>A Platform, NOT a product </li></ul><ul><li>Now competes with traditional ECM </li></ul><ul><li>Front end via Browser, or Office </li></ul>
  8. 8. How SharePoint Grew Up <ul><li>Public Folders In Exchange </li></ul><ul><ul><li>Did not work so well </li></ul></ul><ul><li>Team Server </li></ul><ul><ul><li>Just a shared drive in the browser </li></ul></ul><ul><li>SharePoint 2003 </li></ul><ul><ul><li>Browser shared drive + collaboration </li></ul></ul><ul><li>SharePoint 2007 </li></ul><ul><ul><li>Started smelling like ECM and BPM </li></ul></ul><ul><li>SharePoint 2010 </li></ul><ul><ul><li>Full on ECM with Taxonomy, Records Management </li></ul></ul><ul><ul><li>Now it’s more then an IT product, it’s a business solution </li></ul></ul><ul><ul><li>No more stand up a server and run! </li></ul></ul>
  9. 9. The Microsoft Difference
  10. 10. Common Use cases SharePoint Platform [ security, governance, infrastructure, integration, active directory, SQL server ] Intranet Extranet Public Facing Sites (WCM) Content Management (ECM) <ul><li>Records Management </li></ul><ul><li>Compliance </li></ul><ul><li>OTB Features </li></ul><ul><li>No Coding </li></ul><ul><li>Highly Regulated </li></ul>Collaboration Team Sites Social Media MySites Business Applications <ul><li>HR Onboarding </li></ul><ul><li>Accounting </li></ul><ul><li>Business process </li></ul><ul><li>Heavy development </li></ul>Business Intelligence (BI) <ul><li>KPI </li></ul><ul><li>Analytics </li></ul><ul><li>Dashboards </li></ul>
  11. 11. ECM in SharePoint 2010 <ul><li>Hierarchical file plan </li></ul><ul><li>Enterprise Content Types </li></ul><ul><li>Taxonomy Store </li></ul><ul><li>The Content Organizer (metadata driven record routing) </li></ul><ul><li>In place records management </li></ul><ul><li>eDiscovery </li></ul><ul><li>Multi phase disposition </li></ul><ul><li>Document Sets ( Compound Documents ) </li></ul><ul><li>Search driven record collection </li></ul><ul><li>Highly scalable repository </li></ul>
  12. 12. Why SharePoint is, Duh Winning! <ul><li>Keeping with the MS eco-system </li></ul><ul><ul><li>Scales within the organization </li></ul></ul><ul><ul><li>Solves many problems not just one </li></ul></ul><ul><ul><li>Focus on users, users are king </li></ul></ul><ul><li>Nearly given away </li></ul><ul><ul><li>Integrates with Office Seamlessly </li></ul></ul><ul><ul><li>THE RIBBON! </li></ul></ul>
  13. 13. The Flavors <ul><li>Versions </li></ul><ul><ul><li>Foundation </li></ul></ul><ul><ul><li>Standard </li></ul></ul><ul><ul><li>Enterprise </li></ul></ul><ul><ul><li>Office 365 * </li></ul></ul><ul><li>“ Add-Ons” by MS </li></ul><ul><ul><li>FAST Search </li></ul></ul><ul><ul><li>PowerPivot </li></ul></ul><ul><ul><li>Performance Point </li></ul></ul><ul><ul><li>Dynamics </li></ul></ul><ul><ul><li>Project </li></ul></ul><ul><ul><li>Office Web Apps </li></ul></ul>
  14. 14. Types of users <ul><li>By Size </li></ul><ul><ul><li>> 250 Users </li></ul></ul><ul><ul><li>< 250 Users </li></ul></ul>
  15. 15. Types of users <ul><li>By user type </li></ul><ul><ul><li>Business Analyst </li></ul></ul><ul><ul><li>Decision Maker </li></ul></ul><ul><ul><li>Developer </li></ul></ul><ul><ul><li>End-User </li></ul></ul><ul><ul><li>System Admin </li></ul></ul>
  16. 16. Types of users <ul><li>By Stage </li></ul><ul><ul><li>New To SharePoint </li></ul></ul><ul><ul><li>Migration from Older Version </li></ul></ul><ul><ul><li>Expanding the use </li></ul></ul>
  17. 17. How they buy <ul><li>Off-the-Shelf </li></ul><ul><li>Value Added License Distributer </li></ul><ul><li>Enterprise Agreement EA </li></ul><ul><ul><li>3-year terms </li></ul></ul><ul><ul><li>Vouchers </li></ul></ul>
  18. 18. Do you join? What is the Opportunity
  19. 19. Do you join? SharePoint was architected for the partner channel
  20. 20. Do you join? Don’t Sell SharePoint Leverage the Eco-System
  21. 21. How to begin They don’t know ECM
  22. 22. How to begin They don’t know Document Imaging
  23. 23. Users you want <ul><li>By Size </li></ul><ul><ul><li>> 250 Users </li></ul></ul><ul><li>By user type </li></ul><ul><ul><li>Business Analyst </li></ul></ul><ul><ul><li>Decision Maker </li></ul></ul><ul><ul><li>End-User </li></ul></ul><ul><li>By Stage </li></ul><ul><ul><li>Expanding the use </li></ul></ul><ul><ul><li>New To SharePoint </li></ul></ul>
  24. 24. Show me the money <ul><li>Document Conversation to Corporate SharePoint </li></ul><ul><ul><li>They want to go paperless, but don’t know how </li></ul></ul><ul><ul><li>Leverage Content Organizer Feature </li></ul></ul><ul><ul><li>Focus on meta-data population </li></ul></ul><ul><ul><li>Offer off loaded storage </li></ul></ul><ul><ul><ul><li>BCS Feature </li></ul></ul></ul>
  25. 25. Show me the money <ul><li>Professional Services – ECM specific </li></ul><ul><ul><li>Huge experience gap </li></ul></ul><ul><ul><ul><li>Records management </li></ul></ul></ul><ul><ul><ul><li>Information architecture </li></ul></ul></ul><ul><ul><ul><li>Governance </li></ul></ul></ul><ul><ul><ul><li>Content organization </li></ul></ul></ul><ul><ul><li>SharePoint is feature ready-only </li></ul></ul><ul><ul><li>Leverage Vouchers </li></ul></ul>
  26. 26. Show me the money <ul><li>Resell third party tools </li></ul><ul><ul><li>e-forms / e-Signature </li></ul></ul><ul><ul><li>Document Imaging </li></ul></ul><ul><ul><li>Business Process Management </li></ul></ul><ul><ul><li>Governance and Records Management </li></ul></ul>
  27. 27. Show me the money <ul><li>Build your own tool – Tie to your services </li></ul><ul><ul><li>Leverage the love for SharePoint </li></ul></ul><ul><ul><li>Keep it simple </li></ul></ul><ul><ul><li>Could be cosmetic only </li></ul></ul><ul><ul><li>Ideas </li></ul></ul><ul><ul><ul><li>Content Productivity Dashboard </li></ul></ul></ul><ul><ul><ul><li>Document Conversion features </li></ul></ul></ul><ul><ul><ul><li>Job submission and status </li></ul></ul></ul>
  28. 28. Show me the money <ul><li>Become a Microsoft License Reseller </li></ul><ul><ul><li>Not recommended </li></ul></ul><ul><ul><li>Need to sell more then SharePoint </li></ul></ul><ul><ul><li>Have to become a EA expert </li></ul></ul><ul><ul><li>Deviation from focus </li></ul></ul>
  29. 29. How to begin Should You?
  30. 30. How to begin <ul><li>Join the Club </li></ul><ul><ul><li>Join the partner network </li></ul></ul><ul><ul><li>Join the major SharePoint Events </li></ul></ul><ul><ul><ul><li>SharePoint Saturday </li></ul></ul></ul><ul><ul><ul><li>Microsoft Partner Conference </li></ul></ul></ul><ul><ul><ul><li>SharePoint Conference </li></ul></ul></ul><ul><ul><li>Get Competencies </li></ul></ul><ul><ul><li>Become a SharePoint ECM Expert </li></ul></ul>
  31. 31. How to begin <ul><li>Staff Up </li></ul><ul><ul><li>Just saying you do SharePoint is not good enough </li></ul></ul><ul><ul><li>Get a SharePoint expert </li></ul></ul><ul><ul><li>Make them a v-TSP </li></ul></ul><ul><ul><li>Get certified: Business, Technical, AIIM </li></ul></ul>
  32. 32. How to begin <ul><li>Establish your value-add </li></ul><ul><ul><li>Make a friend </li></ul></ul><ul><ul><ul><li>Records Manager </li></ul></ul></ul><ul><ul><li>Bring your ECM background </li></ul></ul><ul><ul><li>Focus on business use case - the application </li></ul></ul><ul><ul><li>Have something to show </li></ul></ul><ul><ul><li>Solve a real problem </li></ul></ul>
  33. 33. Q and or A ?
  34. 34. Contact Chris Riley Product Management / Evangelism Email: [email_address] Twitter: @HoardingInfo Phone: 925-640-4361 Website: