Green IT

GREEN IT – 21st April 2010 Dirk De Boeck BELUX Sales Director BT Professional Services “In Practice ...”

Economy & Business facts • There’s a crisis. CIO’s and CFO’s are under huge pressure to find more cost reductions. • IT landscapes don’t change in big bang style anymore. Change has become a commodity. • Cutting costs is not enough anymore. It’s all about becoming more efficient as well. • Corporate responsibility has become a fixed topic in certifications (ISO, BS, TQM, ...) • Future employees look for more than just a salary. • Innovation = attractiveness for both employees and customers. • Technology has become stronger and cheaper. But you need to choose the right solution for you.

Prediction Companies that can PROVE they have a green policy will become the ultimate OPINION LEADERS. Just like the ISO9000 certificate in the early 90’s, sustainability and green policies will evolve from a differentiator to an audited NECESSITY

A simple statement In a financial downturn, sustainable organisations fare better BT - your Green IT Sustainability strategy enabler Leveraging sustainability to improve economic performance € Revenue Reputation Recruitment Regulation Recession Top-line / Environment Attracting Legalisation Improving bottom line / Social Talent / Risk Efficiency growth Generating Generating Sustainability is a Upcoming Reducing cost positive PR and positive PR and priority for Carbon and increasing responding to addressing employees and Reduction efficiency is consumer consumer new talent Legislation will crucial to survive demand concerns mean real costs to organisations Networked IT is key sustainability enabler and BT’s core competency

Minimum two out of three, or no cigar Cost “ICE” Image Efficiency Green IT 2.0

Green IT 2.0 • Green IT until yesterday  Cost reduction  Focus on the inside of the company  Controlling the carbon footprint within IT  Less infrastructure  Good image • Green IT 2.0  Cost reduction + Carbon footprint + Agility = the minimum  Focus also OUTSIDE the company  A Global approach  Good image needs to be PROVEN (Regulation IS coming !)  Process and operations EFFICIENCY all over the business. Not just IT  IT must contribute to the carbon footprint reduction of the WHOLE company  Smart 2020 Report: IT can achieve 15% Carbon Reduction in a global business way

How Green IT change is implemented Benefits: Audit As-Is KNOW How far can you go? NUMBERS Board buy-in & End goal Measure & Business Maintain Case CONTROL Steering & avoid wrong targets RESULT Budget contribution & Closure CALCULATE Effectiveness Implement Improvement & Sustainability Plans & Priorities

Portfolio aimed at COLLABORATION Security & Access Document Management Mobility Data Center Services Video Conferencing Audio Conferencing Project Rooming Live messaging Tools & Services Definition Private data access 1. Must support the Education & training business Mail / Calendaring / 2. Made measurable (ROI) Groupware 3. Cost savings & Efficiency for multiple departments outside IT 4. ADOPTED by the users !

BT Green IT Attack Plan : from cellar to ceiling Green IT Build a Green sustainable organisation Strategy with our portfolio of off-the-shelf services Pragmatic IT Data Unified Energy Collaboration Services Centres Comms Assessment Flexible Operational Energy Workforce Efficiency Renewable Efficiency Converged Energy Improvement UCC Planning IT Optimisation Lower Carbon Conferencing Hosting and (No Video) Storage Integrating Energy Video Network and Efficiency Conferencing Implementation IT Services (outside IT) Mobility Server & Desktop Solutions Virtualisation Professional Unified Sustainable Low Carbon Monitoring Field Force Services Infrastructure Facility Mgt Application Automation (IT Audit) Services Hosting

We are our own biggest portfolio customer Economic Improvement Sustainable outcomes • BT saves £37m p.a on travel costs • Home workers saved 3,600 tonnes of CO2 by not • BT saved £238m in one year through conferencing commuting to work • Flexible working = 20% productivity improvement • 79% of BT home-based workers – compared with 59% of our total workforce – feel their work Sustainable business performance has improved over the last two years. • BT has signed largest ever green energy contract • Conservatively estimated the annual savings of • BT has set 80% carbon reduction by 2016 avoided costs of £135 million a year in travel and • BT award-winning supply chain programme £103 million a year in productivity gains for BT as • Reduced BT’s CO2 emissions by 58% (’96-’06) a whole by using conferencing. Helping you build a sustainable business • Better utilisation of technology, better CPU utilisation improved from 7-10% to 70% • Carbon Impact Assessment helps your people, virtualisation and co-hosting with “farms” buildings, shared services and ICT reduce CO2 emissions • Sustainable workforce assessment baseline helps drive productivity • Our experts help you maximise the sustainability returns on your networked IT Networked IT portfolio BT has been rated as the world leading • Lowers energy consumption company for sustainability in the telecoms • Drives out cost sector for eight consecutive years • Improves productivity

Some elements in the BT Portfolio GREEN IT The most requested & popular things

Consultancy & Green IT Audit

Have a Green Report on your business in just a few days !

Inside the Green IT Audit – What we do in practice IT Audit Carbon Impact WORKSHOP WORKSHOP WORKSHOP Assessment Datacenter Audit Mobility Video Voice (AS-IS & (incl. access & Solutions Solutions Report) (AS-IS & security) (Conferencing) (Conferencing) Report) Green IT Audit Pillars

Carbon Impact Assessment

Sustainability from BT – carbon impact assessment (CIA) Optimising energy use and CO2 emissions BT Carbon Impact Assessment Service • People – categorises worker types and travel patterns • Buildings – heating, lighting and equipment analysis • IT Services – shared or outsourced services design • Follows industry standards type I for burning fossil fuels, type II electricity use and type III staff commuting to work Stadium House • 20% per cent workforce could feasibly work from home • Removing hard drives alone will save 21 tonnes of carbon every year

Sustainability from BT – carbon impact assessment (CIA) Optimising energy use and CO2 emissions Summary of C02 Emissions by Type (tonnes CO2 per year) Detailed analysis of Stadium House type II emissions

Data Centre Services

GREEN Data Centre Services EMEA • 28 customer-facing data centres across EMEA Benelux Specific Prof. Services • Global Practice (ITT & Security) • 3 Data Centres (Nieuwegein, HVAC Improvement Amsterdam & Brussels) • Remote & Data Centre Services Server Virtualization • ISO20000, ISO27001, SAS70 (Microsoft S & VMWare) We reduced the power Virtual Data Centre Demand of our Data Centres “Cloud Services” by as much as 60% over a conventional data centre Capacity Studies through Green power, virtualisation and fresh air ooling options Mergers & Acquisitions Advisory ►typically 30-50% cost reduction ►Opex model! NO CAPEX ► Pay as you grow model ►Capacity on demand

Work Anywhere

Work Anywhere helps you manage this complexity ... Transforms the way you Improves the way you COMMUNICATE WORK Work Anywhere Enhances the way you Simplifies the way you ACCESS COMMUNICATIONS AND MANAGE MOBILITY CORPORATE DATA

… through a portfolio of solutions that address all your flexible working and mobility needs BT Work Anywhere BT Workstyle Quick Start Service Managed Services Enterprise Security Managed Service BT Secure BT MobileXpress Wireless LAN BT Corporate BT Unified Comms Fusion & Collaboration BT Openzone BT Conferencing Work Anywhere supports … and is backed up by BT’s and enables all aspects of leading enterprise security and flexible working… managed services capabilities

Work anywhere – What it achieved – An example in BT • BT Conferencing removed need for 1.5M return journeys, • Absenteeism reduced by 63% among saving BT people equivalent of 1,800yrs of commuting time flexible employees • Retained 1,000 UK employees over • Flexible employees 20% more productive than their office-based counterparts the last two years • 58% of our customers say our • Property estate cost savings of €750M positive CSR approach influences their buying & partnering decisions Work per year over the last 6 yrs Anywhere • Travel cost savings for BT of €39M/yr • CO2 emissions reduced by 60% in BT between 1996 and 2006 • BT post maternity leave retention rate is 99% vs. UK average of 47%, saving • Reduced consumption of 12 million €7.4M/yr litres of fuel a year • Employees always accessible, even • Employees now able to access when located at customer premises customer records from any location

MX SVA all-in-one Secure Virtual Access User Limit Device Protect Access Authorization Authentication Dependancy Data Control (Identity Management)   Email  Navision  R&D Server Intern   Servers CRM Database et  PCs One integrated solution Under the The right The right To the right From any right people access applications device! circumstances

Demo MX Secure Virtual Access After the closing by Bas Burger ... And just before the cocktail

Free Proof of Concept MX SVA Enables you to experience full flexibility in remote working with maximum security. What is included? • Five USB MicroSmart 1GB tokens • One G/On 5.4 Server SW installation and configuration. • One day configuration of applications. (Terminal Server, Citrix or other). • Usage of the service for one month. How to apply? - Fill in form with your details - Hand-in form to BT employees present - 5 winners will be selected

BT Video Conferencing Services

And then the sky went black. So did your mobility !

Philips Connect Meeting Guildford Hamburg Amsterda Eindhoven/B m Andover Suresnes est Madrid Tokyo Bothell Shanghai Gurgaon Murrysville Hong Kong Business Issue Result Challenge • Enhance communication & collaboration within • Enhance communication result of changed meeting • Reduced travel costs as a& collaboration within Philips Philips and with customers, suppliers & business Singapore and with through to annual savings of Euro 10mio; partners customers, suppliers & business partners behaviour leadingan inter-operable, easy to use One • Reduced carbon throughsolution; footprint significantly contributing to Philips an inter-operable, easy to use One Philips Sao Paulo solution;travel costs • the Philips’ sustainability targets Reduce • Project roll-out costsfootprint of the company Reduce travel recognized as the most successful IT •• Reduce the carbon • implementation of the last years company Reduce the carbon footprint of the Project highlights Total Savings summary Solution Solution • Connect meeting contract was signed in June 2008 Utilization 27% “The solution gives the Philips employees the capability • First 6 priority-one rooms were fully operational within it needs all over the world to communicate with each flights saved 3-4 months! 2135 BT innovation consultancy delivered through a team of • other face to faceglobal MPLS network experienced innovation practitioners go to the expense, BT's managed without having to • Next 12 sites (tons)ready Dec 2008 3195.94 CO2 Saved were • time and hassle of travel. The global project roll-out is BT fully managed Unified Communications Video • Now 24Savings operational and this is growing to 44 BT’s proposal featured a six-week long hothouse the most successful IT implementation Cisco last years (High Definition three-day boot camp the of Total sites are € 3,045,019.41 commencing with avideo) service using to impart learning, sites and won gold in thefollowedSupply Managementevaluate, TelePresence an ideation session, Philips by a programme to Olympics.” develop, and communicate the new ideas Date range: 2010-01 through 2010-03 Constatijn Jansen BT Program Director

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Green IT

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