Background Check Using Social Media


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a.k.a. How Facebook can jeopardize your employability, ruin your career, and destroy your future!

This is a MBA class presentation done for the subject Human Resource Management (HRM) on the practice of checking out background of job candidates using social media such as Facebook, LinkedIn and Twitter.

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Background Check Using Social Media

  1. 1. Are you on
  2. 2. You not only miss Farmville…
  3. 3. 神來也麻將 (God Come Also Mahjong)
  4. 4. But also the Megan Fox’es…
  5. 5. and all Leng Chai’s!
  6. 6. Background check using social media Soo Chee Kiong, Ricky (GM03836)
  7. 7. a.k.a. How Facebook can jeopardize your employability!
  8. 8. What is background check? <ul><li>The process of looking up and compiling criminal records, commercial records, financial records of an individual </li></ul>
  9. 9. Financial check <ul><li>CTOS </li></ul><ul><li>CCRIS </li></ul>
  10. 10. Pre-employment screening <ul><li>Misrepresentation </li></ul><ul><li>Protection </li></ul><ul><li>Selection </li></ul>
  11. 11. The Art of War by Sun Tzu <ul><li>Thus, what enables the wise sovereign and the good general to strike and conquer, and achieve things beyond the reach of ordinary men, is FOREKNOWLEDGE. </li></ul><ul><li>故明君贤将,所以动而胜人,成功出于众者,先知也。 </li></ul>
  12. 12. What is social media? <ul><li>Media designed to be disseminated through social interaction </li></ul><ul><li>Using highly accessible and scalable publishing techniques </li></ul>
  13. 13. Examples of social media
  14. 14. Use of social media
  15. 15. Employer Branding
  16. 16. Recruitment
  17. 17. Selection
  18. 18. Scenario #1 <ul><li>You went for interview. </li></ul><ul><li>You are asked to show Facebook profile </li></ul><ul><li>Will you allow? </li></ul><ul><li>YES or NO? </li></ul>
  19. 19. Scenario #2 <ul><li>One headhunter adds you on Facebook </li></ul><ul><li>You don’t really know him </li></ul><ul><li>What would you do? </li></ul><ul><li>YES to increase job prospect? </li></ul><ul><li>NO to protect your privacy? </li></ul>
  20. 20. Access your profile
  21. 21. Recommendations for employers <ul><li>Use or not use? </li></ul><ul><li>Have a “privacy policy” </li></ul>
  22. 22. Recommendations for employees <ul><li>Turn off public profile </li></ul><ul><li>Careful what you post </li></ul><ul><li>Decide what NOT to post </li></ul><ul><li>Careful of digital footprint </li></ul>
  23. 23. Recommendations for employees <ul><li>Set privacy preference </li></ul><ul><li>Select friends to add </li></ul><ul><li>Select groups to join </li></ul><ul><li>Assume all info public </li></ul>
  24. 24. Don’t put your clubbing photos!
  25. 25. Scenario #3 <ul><li>You run recording company </li></ul><ul><li>You need talented singers </li></ul><ul><li>Who will you hire? </li></ul>
  26. 26. Candidate A
  27. 27. Candidate B
  28. 28. Candidate C
  29. 29. Candidate D
  30. 30. Selection based on look
  31. 31. Selection NOT based on look
  32. 32. Stereotypes
  33. 33. Dilemma of choice
  34. 34. Knowing too little <ul><li>Negligent hiring </li></ul><ul><li>People problem </li></ul><ul><li>Work quality problem </li></ul><ul><li>Team problem </li></ul><ul><li>Loss of competitiveness </li></ul><ul><li>Legal problem </li></ul>
  35. 35. Knowing too much <ul><li>Risk of discrimination </li></ul><ul><li>Loss of talents </li></ul><ul><li>Legal consequences </li></ul>
  36. 36. STOP discrimination!
  37. 37. Recommendations for employers <ul><li>Relevant info vs. Non-relevant info </li></ul><ul><li>Info researcher vs. Decision maker </li></ul><ul><li>Be gracious and forgiving </li></ul>
  38. 38. Background investigation – social media Standard Rating Reliability Low – Subjective Validity Low – Non-relevant info Generalizability Low – Not for all jobs Utility Low to medium – Some jobs only Legality Big question mark!
  39. 39. Advantages <ul><li>Wealth of personal info </li></ul><ul><li>Easy access at fingertip </li></ul><ul><li>Competitive edge </li></ul>
  40. 40. Disadvantages <ul><li>Not a trusted method </li></ul><ul><li>Invasion of privacy </li></ul><ul><li>Dangers of bias and discrimination </li></ul><ul><li>Ethical and legal consequences </li></ul><ul><li>Consequence on employer branding </li></ul>
  41. 41. Recommendations for employers <ul><li>Decide to use or not use </li></ul><ul><li>Perhaps only for certain jobs </li></ul><ul><li>Combine with other selection methods </li></ul><ul><li>Good ethics is good business </li></ul>
  42. 42. Handle with care!
  43. 43. Don’t throw baby with bathwater
  44. 44. Guard our privacy
  45. 45. Don’t leave unnecessary digital footprint
  46. 46. Social media for personal branding
  47. 47. Thank you!