Office of Science and Technology                               Supporting the Mobile                                Federa...
Office of Science and Technology         Factors Driving Mobility at ATF & USMS       (& for the Next-Generation Federal W...
Office of Science and Technology                          ATF Organizational Snapshot                                     ...
Office of Science and Technology                                                  Challenges                 Rapidly chang...
Office of Science and Technology                                   Core Issues to be Solved    12 October 2011            ...
Office of Science and Technology                                   Security and Functionality:                            ...
Office of Science and Technology                                     Competing Models      Personal use                   ...
Office of Science and Technology                         Exposing Enterprise Functionality                                ...
Office of Science and Technology                        Application Deployment Strategies Training and Reference          ...
Office of Science and Technology                        Application Deployment Strategies                                 ...
Office of Science and Technology                                   Mobility is Disruptive    • Consumer technology outpaci...
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Good Mobility Forum 12Oct2011

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Presented at Good Mobile Technology Summit, 12 October 2011

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Good Mobility Forum 12Oct2011

  1. 1. Office of Science and Technology Supporting the Mobile Federal Workforce Rick Holgate Assistant Director for Science & Technology / CIO Good Technology Public Sector Mobility Summit October 12, 2011
  2. 2. Office of Science and Technology Factors Driving Mobility at ATF & USMS (& for the Next-Generation Federal Worker) • Law enforcement and regulatory missions – Most work happens away from the office – Productivity enhancement • Emergent situations – Special operations, major events, ESF 13, COOP/DR, … • Increasing demand for real-time information – “Knowing what we know” • Telework / real estate costs • Predominantly controlled unclassified information 12 October 2011 innovative applications of science and technology 2
  3. 3. Office of Science and Technology ATF Organizational Snapshot (round numbers) Personnel Mobile Data Devices 200 750 iOS12,000 Contractors / 12,000 Task Force10,000 Officers / Others 10,000 4,000 Cell phones Other 8,000 8,000 Professional BlackBerries 1,200 2,400 Staff 6,000 6,000 Industry Cellular 4,000 1,738 Operations 4,000 Broadband 806 Investigators 6,500 2,000 Special Agents 2,000 Laptops 2,560 (w/secure - - WiFi) How do we simplify this and make it more cost-effective? 12 October 2011 innovative applications of science and technology 3
  4. 4. Office of Science and Technology Challenges Rapidly changing and escalating expectations of users for availability, usability, and functionality in mobile environments Need for new techniques and technologies to secure and manage such devices Evolving workforces and work styles Need to incorporate increasing mobility into a cost-effective portfolio of user equipment Potential impacts of combined personal and business usage of such devices 12 October 2011 innovative applications of science and technology 4
  5. 5. Office of Science and Technology Core Issues to be Solved 12 October 2011 innovative applications of science and technology 5
  6. 6. Office of Science and Technology Security and Functionality: Risk vs. Reward Scope and complexity of security Access to (enterprise, device) functionality 12 October 2011 innovative applications of science and technology 6
  7. 7. Office of Science and Technology Competing Models Personal use Personal use Enterprise apps/data Enterprise apps/data/device • Convenient, flexible, “BYO” • Enterprise-managed device • “Simple” security, policies • More complex security, • Limited enterprise policies functionality • Rich enterprise functionality, constrained personal use 12 October 2011 innovative applications of science and technology 7
  8. 8. Office of Science and Technology Exposing Enterprise Functionality to Mobile Users Virtualization Legacy Thick-Client Apps “Light” Custom Mobile Apps Enterprise Expose through Commercial Apps Mobile Services (BI, content management, VoIP, …) Users Rebuild/Re-skin for Mobile Devices Enterprise Web Apps “Light” Custom Mobile Apps 12 October 2011 innovative applications of science and technology 8
  9. 9. Office of Science and Technology Application Deployment Strategies Training and Reference Soft Token for Two- Materials Factor Authentication (internal content management) Enterprise Data: Business Intelligence Enterprise Apps: • NFOCIS (ATF case management) VPN for Enterprise • JDIS (USMS) Access • MS Office • Content repository Sandboxed Access to Enterprise Productivity Document Authoring, (Exchange, etc.), Collaboration using Internal Web Apps Enterprise Content: (ATFWeb, HRConnect) • WebDAV • Enterprise Content Management System • IDEA/MyFX (?) VoIP/Phone Integration 12 October 2011 innovative applications of science and technology 9
  10. 10. Office of Science and Technology Application Deployment Strategies Collaboration Personal accounts (?) Gmail, Yahoo, Hotmail Dictation for integration with productivity apps Personal applications (?) Video surveillance and evidence management (Provided as a cloud- based service) External Web Apps: • WebTA • learnATF/learnDOJ • eTrace 12 October 2011 innovative applications of science and technology 10
  11. 11. Office of Science and Technology Mobility is Disruptive • Consumer technology outpacing enterprise comfort • Traditional models and mentality cannot hold • Mobility is the next generation of IT infrastructure delivery – Not a passing fad or a separate “project” • Many grass roots efforts across the federal space – Risk of divergent approaches – Value of the collective federal enterprise 12 October 2011 innovative applications of science and technology 11
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