ATF & USMS Mobility Pilot AFCEA 17Mar2011

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  • 1. Office of Science and Technology ATF & USMS Mobility Pilot: Deploying and Supporting iPads/iPhones in the DOJ Environment Rick Holgate ATF Assistant Director for Science & Technology / CIO AFCEA Mobile Symposium March 17, 2011
  • 2. Office of Science and Technology Factors Driving Mobility at ATF (& USMS) • Law enforcement and regulatory missions – Most work happens away from the office – Productivity enhancement • Emergent situations – Special operations, major events, ESF 13 • Increasing demand for real-time information – “Knowing what we know” • Telework / real estate costs • Predominantly controlled unclassified information 17 March 2011 innovative applications of science and technology 2
  • 3. Office of Science and Technology ATF Organizational Snapshot (round numbers) Personnel Mobile Data Devices12,000 12,000 150 Contractors / 1,800 Windows10,000 Task Force 10,000 Mobile Officers / Others 8,000 Other 8,000 3,100 BlackBerries Professional 6,000 2,400 Staff 6,000 Cellular Industry Broadband 4,000 1,738 Operations 4,000 Investigators 6,500 806 Laptops 2,000 Special Agents 2,000 (w/secure 2,560 WiFi) - - 17 March 2011 innovative applications of science and technology 3
  • 4. Office of Science and Technology Overall Pilot Objectives • Deliver meaningful functionality • Test relevant and complete use cases • Understand technical and cost obstacles and implications • Demonstrate the ability to secure and manage the devices …while maintaining device/OS-independence 17 March 2011 innovative applications of science and technology 4
  • 5. Office of Science and Technology Mobility Solution Centralized Mobile Secure Email Device Workforce Management Security Enterprise Provisioning Features Applications Scalability and Reliability Production Features Collaboration Usability Applications Decommission Features 17 March 2011 innovative applications of science and technology 5
  • 6. Office of Science and Technology Core Technical Objectives Device Management Application Policy Deployment Implications Strategies 17 March 2011 innovative applications of science and technology 6
  • 7. Office of Science and Technology Mobility Scenarios Functional User Scenarios Application Deployment Scenarios Executive Operational Operational Operational ATF & USMS USMS 1811 ATF 1811 ATF 1801 Office productivity X X X X (email, calendar, contacts) Legacy/desktop applications via Citrix X X X X Document collaboration X X X X App Store applications with X X X X enterprise data Custom applications X X Web applications (internal, external) X X X X Video management X X 17 March 2011 innovative applications of science and technology 7
  • 8. Office of Science and Technology Application Deployment Strategies Training and Reference Materials (internal content Enterprise Apps: management) • NFOCIS (ATF case management) • JDIS (USMS) Enterprise Data: • MS Office Business Intelligence • Content repository Document Authoring, Collaboration using Sandboxed Access to Enterprise Content: Enterprise Productivity • WebDAV (Exchange, etc.), • Enterprise Content Pinecone Internal Web Apps Management System (ATFWeb, HRConnect) • IDEA/MyFX (?) 17 March 2011 innovative applications of science and technology 8
  • 9. Office of Science and Technology Application Deployment Strategies Personal accounts (?) Gmail, Yahoo, Hotmail Dictation for integration with productivity apps Personal applications (?) Video surveillance and evidence management (Provided as a cloud- Pinecone based service) External Web Apps: • WebTA • learnATF/learnDOJ • eTrace 17 March 2011 innovative applications of science and technology 9
  • 10. Office of Science and Technology “How Big is My Sandbox?” Con- Calen- Mail Camera tacts dar App Native (OS) or Phone Web Notes Store App Store apps AirWatch, Ever- Office2 BoxTone note HD Pages Dragon Functionally “Managed segregated Space” Anno- App eReader Camera through tate MDM Pinecone File Calen- Dedicated App Phone apps in a Mgr. dar FIPS 140-2 Good sandbox Con- App Web Mail tacts 17 March 2011 innovative applications of science and technology 10
  • 11. Office of Science and Technology Application Deployment Principles • Don’t break the usability and convenience • Strive for simplicity • Identify minimum technology footprint necessary to deliver the required functionality • Deliver cross-application integration where logical • Provide single sign-on where/whenever possible 17 March 2011 innovative applications of science and technology 11
  • 12. Office of Science and Technology Policy Implications • Personal vs. government devices • Personal uses – Applications – Data • Commercial application purchase and distribution 17 March 2011 innovative applications of science and technology 12
  • 13. Office of Science and Technology Where This is Leading: Notional Future Mix of User Devices • Phone, Slate, Virtual Desktop Infrastructure – Simple, manageable, highly functional mobile devices – Apps and data available anywhere / from any platform – Desktop interface and power if/when needed • Office “kiosks”; home – Tighter security management – Significantly lower cost per user 17 March 2011 innovative applications of science and technology 13