Somerset Painting Angies List Reports Thru November 2009 Show
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Somerset Painting Angies List Reports Thru November 2009 Show

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Somerset Painting Angies List Reports Thru November 2009 Show Somerset Painting Angies List Reports Thru November 2009 Show Presentation Transcript

  • Description Of Work:
    Removed wallpaper, prepped surfaces and painted walls, wood trim, and ceiling in kitchen, dining room, entry way, upstairs and downstairs halls, and downstairs powder room.
    Member Comments: 
    Before they started work, Rick discussed colors and quality of paint with us.  The price he quoted was based on labor time and cost of material (his actual cost with nothing added on).  Removal of the wallpaper was the most difficult and time consuming aspect.  It was 20 years old and in some places it had to be stripped almost inch by inch.  They paid special attention to the surface preparation, doing it very carefully and meticulously.  Rick's crew were no trouble to have around, and considering how much of the house was involved, they went out of their way to avoid inconveniencing us.  They arrived promptly in the morning and cleaned up each evening before they left.  We plan to use Rick for more painting in the future, and we hope that Luis and David are available.  Rick checked in with them by phone at least once a day, and visited the site at least 4 times in the two weeks of labor; he may have been there more often since we felt so comfortable with Luis and David that we did not stay around all the time.  Rick also returned to the site to check when painting was complete.  All in all we were extremely satisfied.
  • Description Of Work:
    We had interior painting done on our great room, Family room, Dining room, Laundry room, upper hallway, master bedroom and a cove ceiling repair, and crown molding installation. The work took approx.4 days.
     
    Member Comments: 
    I hired Somerset Painters because they have been somewhat of a mainstay in our neighborhood for years and I heard nothing but good things. So I called Rick Hartsell to discuss my house which I am putting on the Market in the next month. I needed quick service. Rick came to my house within the hour. We came to an agreement on price and the rest is history. His men came the next day and started prepping and painting. They were very professional and courteous. They arrived every morning at exactly 8:00 am. There were 4 painters each day. We discussed changes if there were any and they made suggestions and pointed out flaws if they noticed something that they thought should also be painted or fixed. I would work with this company again in a heartbeat.
  • Description Of Work:
    Painting of great room, foyer, halls (ceiling, walls) 5 colors - Benjamin Moore Aura requested by me. Filled holes/chips, nail pops, sanded, perfect mask taping with perfect calking. Paper on floors. Plastic over doors, windows, furniture, railing for protection. Will remove hardware, light fixtures or some only needed loosened. Repaired crack in kitchen ceiling.
    Member Comments:
    Salesman gave informative first impression, detailed description of what to expect. Salesman listened to my requests and offered options. Timely quote was emailed with more explanation of what would be done and a short form for me to fill-out to make the Painter's more familiar with the homeowner's. Respected my date desire (which was my decision to have 3 weeks out from quote). Painter's had decent arrival time and friendly introductions. Moved quickly to get the project started. Painter's worked together very well as a team. Explained what would be tackled first, second,.... Made perfect lines on the newly installed chair molding in the halls. They had perfect lines between ceiling and walls. They protected my furniture and really everything. They picked up after themselves when leaving each afternoon. They kept a pretty exact time schedule. Every afternoon would tell me what time they would be back the next day. They gave warnings about the possible slippage on the papered floors when they were down. Paper was removed in the afternoon and even removed when they went to lunch. Very considerate. Hardworking. Willing to answer any questions I may have asked about. Never acted "bothered" if I asked questions. They just aim to do the job correct and timely. I'm very, very pleased in the finish product. Would have them back again (and I know how to paint !! but not as good as they do) when needed.
  • Description Of Work:
    Rick and his team painted the entire exterior of the house and garage. They covered many areas of the trim with aluminum, which really looks nice. All corners and seams were calked with excellent care.
    Member Comments:
    I am very pleased with the way Rick and his team worked to give us an excellent result. They got it done in a very short time, even though the weather was not always predictable. The house looks great. All the rotted wood has been covered or repaired. The team was very courteous and respectful at all times. I highly recommend Somerset Painting
  • Description Of Work:
    Remove old gutters, paint facia behind gutters, install new gutters and downspouts. Caulk and paint exterior of house (brick & wood siding construction).
    Member Comments:
    The job(s) went very well; decided to paint house exterior after new gutters were installed, primarily due to old caulk failure. All employees/contractors of Somerset Painting were very courteous, careful and professional in their respective responsibilities; quality of work was excellent
  • Description Of Work:
    All exterior trim on the brick first floor was painted, including the large front and rear wood porches. The second floor aluminum siding was painted. All shutters and exterior doors were painted. New gutters were installed on the entire house. The first floor facia to which the gutters are attached was covered with aluminum siding (the second floor already had this). Rotted sections of facia boards were replaced in five areas.
    Member Comments:
    I hired this company because I wanted a high quality job with no short cuts. In the past I had painted the first floor of the house myself, so I knew what was involved and the amount of work required. After the first day, I knew I made the right decision. The workers were very friendly and worked very deliberately and with obvious skill, and were concerned about doing a quality job, as evidenced by the fact the total job took seven consecutive work days.
  • Description Of Work:
    Rick and his company installed aluminum windowsills on all exterior windows, installed aluminum and vinyl siding on all exterior soffets, and painted all remaining exterior wood trim.
     
    Member Comments: 
    It could not have gone better -- Rick and his whole crew were extremely professional, greeted me by name every time I came home and they were still working, and treated the worksite like it was their own home. The work itself was spectacular -- my 1929 home looks brand new!
  • Description Of Work:
    Painting, caulking and wood replacement on 20 condominium homes in Rochester Hills, Michigan.
     
    Member Comments: 
    For the second year in a row, Somerset Painting has completed the painting project at a condominium project in Rochester Hills, Michigan. Each year, we paint 20 units. The project went so well in 2008, that the Association was completely confident in awarding the contract again to Somerset for this year. Again, this year's work is going wonderfully. As a property manager, managing over 30 Associations, it is imperative to me that the we have professional and competent contractors. Somerset fits this description perfectly. I have been very pleased with the company, and with my representative there, Tim Rottman.
  • Description Of Work:
    Painted the exterior of the house two colors.
     
    Member Comments: 
    Fabulous..first any questionable or rotted wood was replaced. Any cracks in the existing wood was filled with a premium caulk. Any questionable window sills weathered by snow, had a layer of aluminum placed on top and caulked, then painted over which blended into the paint. They used a very high grade paint and masked every aspect of painted application. No drips, extremely neat. Best paint job I have ever had. In years past, it took 2 days to paint our home. With Somerset it took 6. Very meticulous and detailed. I paid double than in the past whereas every 2 - 3 years I had to have a new paint job. This will last at least 6. Cannot be more pleased...thanks Somerset!!
  • Description Of Work:
    Cover our Tudor style home with siding, covering all wood to eliminate future maintenance, fish scales on peaks and under bay window, new gutters, paint on the wood around garage door where they were unable to put siding because the door wouldn't have closed properly.
     
    Member Comments: 
    Rick was extremely pleasant and personable throughout, while still maintaining a professional attitude. He made many wonderful suggestions that we had not thought of but did not press us to move outside our budget. He took pictures and video of our home to illustrate suggestions, areas that needed work, etc. My husband and I have conflicting work schedules but Rick kept us both updated quite well via frequent e-mails. We had no problem getting in touch with him by phone with any questions that came up. The work was started just when promised. Workmen were very good about cleaning up after themselves daily. They even put our deck furniture right back where we had it when they were finished. We were worried that they would just cover up the rotten wood but they replaced any bad wood before covering with siding. They were finished when promised, in fact, they finished a day early because there was rain in the forecast and they wanted to get the gutters up in time. We didn't pay a penny until the job was done to our satisfaction. This was definitely the best experience we have ever had with home repairs.
  • Description Of Work:
    Painted/replaced shingles & wood, Gutters/downspouts- Added painting to gates/egress screens as needed in 34 unit complex in Troy, MI. that is 6 yrs. old. They offered a COMPLETE PKG. of services and delivered as promised-
     
    Member Comments: 
    Used superior paint/employee's and had on site inspections from day one! As The Condo President it is my job to keep on top of projects. They made it very easy for me by being there regularly with a check list. Rick and Frank were easy to communicate with and we were on the same page during the complete project. I highly recommend Somerset Painting for any project-large or small and any Condo Complex will be more than please with their finished project. Sincerely, Steve Manolatos 248-813-8943
  • Description Of Work:
    Exterior painting of brick home. Power washed brick, removed and replaced gutters and downspouts, repaired wood where needed, covered some flashing areas with aluminum, spray painted entire exterior, brush painted trim and doors, replaced door hardware.
     
    Member Comments: 
    Rick met with us first to determine what we wanted. He was very enthusiastic and supportive of our wants and made suggestions of other ways of doing things from his experience, but continually asked for our opinions and was very cooperative and considerate of our wants. He let us know a tentative date to start work and called two days before sending his crew. He personally checked the work at least daily, and kept in touch with us, either in person or by email. His crew was courteous, friendly and professional and no trouble to have around. He sent a special clean-up crew to police the grounds the same day that the other crew was finished, so the property was s*** and span at the end. All in all we are extremely pleased with his work and the end result, and have already recommended him to a friend who is planning to have some work done.
  • Description Of Work:
    Services performed: Aluminum siding repair and exterior painting of exposed wood and aluminum siding.
     
    Member Comments:
    Initial Contact Experience: Rick's callback on my initial contact was within 1 hour of leaving the message. We arranged a meeting the next day, he was able to modify his schedule to meet me at the house and was on time. Inspection and Estimate Experience: Rick and I walked the perimeter of the house as I explained what I thought I needed to be done. Rick acted as a consultant, providing helpful suggestions to achieve the final result described, but was always considerate of the budget I had stated. His suggestions at times increased the estimate, but we worked together to arrive at a set of specifications that resulted in a final price within my budget. I found Rick to be enthusiastic about the work done on my house, which excited me about the possibilities of what the final result would be. His suggestions on color placement and techniques to get the final result were helpful, and aimed at doing the job within my budget. Job Experience: Once the agreement was signed Rick suggested a consultation with the local Sherwin-Williams store. I had a color match done and emailed it to him. He responded that evening alerting me to the fact that the tech at the store provided a mix that was meant for interior, not exterior, and this color would fade within two weeks. He called the store, spoke with the manager and setup a time for me to discuss the color selection with the manager to make sure it was correct. Once the color was selected the job was ready to start. Rick called me to let me know the name and arrival time of the crew member who would be doing the power washing and prep. Once the prep was done, Rick called again to let me know the names and arrival times of the next crew members who would be doing the aluminum siding repair and the painting. There were several days of rain during the job, and Rick would call or email to alert me to the work stoppage, and let me know when the guys would be back on site. This is the kind of project management and communication I expect when I deal with anyone providing a service, and Rick followed-through every time. Also, Rick had his crew do things that added to the value of having him on the job. There were two ham radio antennas on the house that I wanted to retrieve, and Rick's crew took them down for me, without damage to the house or the antennas. Also, I was having large storm windows repaired while the job was ongoing, and his crew took down the second story glass for me to take to the shop. Job Quality Experience: After the job finished I noticed the incredible attention to detail and quality. Masking of areas was precise- no messed up overspray. They even painted the mailbox on my porch! Excellent finish, even around tricky trim areas on my Victorian house. They treated my house like it was their own. Rick Harstell is awesome! I highly recommend him and his crew.
  • Description Of Work:
    New paint on house (exterior)
     
    Member Comments: 
    Everything went very well. I am very very happy with the work they did!
  • Description Of Work:
    Refinished garage interior by installing and painting new dry wall, repairing and painting old dry wall, applying special epoxy paint coating to garage floor replacing electrical switches .
     
    Member Comments: 
    Job was started and finished within a week. They removed contents of garage to outside and covered with a tarp while they worked inside the garage.
  • Description Of Work:
    Replaced LP sidings, painted the entire exterior of home.
     
    Member Comments: 
    Some LP sidings on our house needed to be replaced and our house needed a paint job. I called several companies for estimates and ideas about needed to be done. Somerset was amongst them. Rick from Somerset was prompt and thorough when giving the estimate. He was very knowledgeable about LP siding and how to replace and maintain them. His estimate was a bit on the pricey side. However, the experience and professionalism that we received, the job was worth every penny! Take a look at www.somersetpainting.com. Thanks Rick!