My Blackboard has Changed, Please Help? Tip:Go to the Blackboard Support Jukebox for Bb Learners On-the-Go With gratitude to Blackboard (EMEA) for sponsoring the collaborative content creation activities by supplying us with an “out of the box” installation of Bb 9.1.
Avans UniversityFacts and Figures 3 cities Breda, Tilburg and ‘s-Hertogenbosch (19 educational units) 3 Xplora Learning centers 25000 current VLE Blackboard users 10 year Blackboard history Currently using Bb Learn 9.1 (with CMS Course Delivery, Community Engagement, Content Management) > 8000 Bb basic-portfolio’s Active member of Dutch speaking Bb User Group (NLBbUG ) Bert FrissenTeam coordinator Virtual-Learning Support Rick DijsVLE Bb-Admin 3/25
What is NLBbUG? NLBbUG Dutch speaking Bb user group The origin of the content In the Dutch-speaking countries every institute was creating their own Support-material, all in different data-formats… 5/25
Where is NLBbUG located? 6/25 Well, see that little red circle?
Participants Overview of all NLBbUG participating institutes Amsterdam Bruxelles 7/25
Participants Overview of all NLBbUG participating institutes Amsterdam Bruxelles 8/25
Need of continuous changes in Support materials
Previous experiences show that 80% of the support materials is exchangeable among NLBbUG members
The awareness that only through collaboration a full set of support materials can be produced economically
Which led to a common goal… 9/25
Bb9.1 Common primary goal 10/25 To realize a complete set of Bb9.x reusable support-materials
Content productioncollaboration The result of a few NLBbUG-meetings: - Decision to collaborate in Support-materials production - Named and prioritized set of > 200 Support-items - Basic template for a individual Support-item / Single - The decision was made to use a Google-apps environment - Agreement about production-and review methods / procedures - A production and review-crew (NLBbUG-members) was established
And a production timeline was set
Content Productiontimeline Phase1 readybefore 24-03-2010 (48 items) Phase2 readybefore 30-04-2010 (166 items) Phase3 readybefore 20-08-2010 (110 items) Total ammount of Support-Singles: 324 11/25 For participants the produced supportcontent is free to use.
When Bert is not @ work, he often plays in a jazzband….While drumming, his mind starts buzzing around….. Music…. Jukebox…. Singles….Support…. Items….Support-Singles in SupportJukebox the EUREKA moment 13/25
What makes it a Jukebox? Input for the Jukebox are the Support-singles It is a virtual device that contains all Bb Support-materials It allows you to search and find the a specific Support-item/single A supportsingle obtains one specific support-item Updating support-items is simply a matter of replacing one single, without shutting down the jukebox Custom made support is easily addable by creating and inserting a new single NLBbUG Support-singles Output are the Avans-converted Support-singles.Presented in our Wordpress-environment Avans Support-singles 14/25
How can a Bb-user reach the Jukebox? There are several entrances available: The help link in Blackboard Through the direct Jukebox-URL Module within Blackboard Facebook Widget 15/25
What kind of content types does the Jukebox contain? Content types:
The Road ahead? We look beyond the borders of Blackboard usagefor our organization, the Jukebox can be a self-service resource of help and instructions for other items than Blackboard The future will be a “one-stop-shopping” place
Thank You Bert Frissen Avans University of applied sciences firstname.lastname@example.org @friszb Rick Dijs Avans University of applied sciences email@example.com @AvansSupport Special thanks to JiskaMemelink for assisting Avans. Graphics by Rick Dijs