State Lotteries as Your Business
      Partner: Revamping the Business
                    Process

              Wednesda...
State Lotteries as Your Business Partner:
     Revamping the Business Process

                      Clint Harris
        ...
The “Mountain Road” Lottery of 1768




Boston’s Faneuil Hall Lottery of 1767




Continental Congress Lottery - 1776




...
History of Lotteries

• Prohibition of Lotteries

• 1964 and the Modern Lottery




                                  4
NASPL History
The North American Association of State &
Provincial Lotteries (NASPL) was founded in
1971.

The Association...
The Lottery Industry

• In 1970, there were only 4 U.S. and Canadian
  lottery organizations in existence.




          T...
Background: NSI
   NASPL establishes Industry Standards Task Force to investigate
   and make recommendations for way forw...
State Lotteries as Your Business Partner:
    Revamping the Business Process



            Andrew White
              NSI...
NSI APPROVAL TIMETABLE

    Quality Assurance of Product Development
              Approved: April 2004

    Instant Ticke...
XML Retail Accounting Reporting
• Based on PCATS Standard
• NSI provides common definition for lottery
retail-reporting da...
Lottery/Retailer Web Based Applications

Concept
   This effort will:
           Identify business areas between a Lottery...
Web-Based Applications:
        Benefits to Lotteries
Lotteries can provide state-of-the-art web based communications to
t...
How Do You Participate?
  Best Practice Working Group:

        Retail Web Based Applications
        • Process focus: Lot...
State Lotteries as Your Business Partner:

 NAXML Will Enhance The Security of Selling
            Lottery Products

     ...
NAXML WILL SPEED UP
    THE FLOW OF INFORMATION


           LOTTERY      STANDARDIZED
           TICKETS       INFORMATIO...
Automating Reconciliations
       Using PCATS Standards


             Art Whetstone
              Chief Financial Officer...
Standards in Use at Favorite Markets

• Lottery Invoice
• Credit Cards PreDraft
• Bill Reader Safe Interface




         ...
Benefit #1 -Timeliness and Accuracy

• File is ready when you are
• No procrastination
• Eliminate manual extraction




B...
Benefit #3 - Clerical Workload

• Large reduction of clerical time
• Released all clerical employees
• Freed up for other ...
Stylesheet

                    • Extracts needed data
                    • Coded in notepad or word
                    ...
Stylesheet Example (cont’d)
<xsl:for-each select=quot;//AllowanceOrCharge/AllowanceOrChargeReason[@identType='Promotions']...
Inside the Database

•   The code for the extraction
•   Linking output file and other tables
•   Querying the results
•  ...
Database queries




Database Macros




                   23
Database Modules




     Final Thoughts

• One Size Fits All
  – One standard, many states
• Extra Cooks in the Kitchen
 ...
So Let’s Review
                (TheNow Look!
                    Before Picture)




                    Thanks To!




 ...
For more information, please contact PCATS!




         901 King Street, Suite 300
           Alexandria, VA 22314
      ...
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State Lotteries

  1. 1. State Lotteries as Your Business Partner: Revamping the Business Process Wednesday, November 16, 2005 11:00 AM – 12:15 PM The opinions of the contributors expressed herein do not necessarily state or reflect those of the National Association of Convenience Stores. Reference herein to any specific commercial products, process, or service by trade name, trademark manufacturer, or otherwise, shall not constitute or imply an endorsement, recommendation, or support by the National Association of Convenience Stores. The National Association of Convenience Stores makes no warranty, express or implied, nor does it assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, or process described in these materials. State Lotteries as Your Business Partner: Revamping the Business Process • Moderator: John Hervey, Executive Director & CEO, PCATS • Speaker #1: Clint Harris, Executive Director, Minnesota State Lottery • Speaker #2 : Andrew White, NSI Project Manager, NASPL • Speaker #3: Richard Wilkinson, Lottery Sales Representative, Kentucky Lottery Corporation • Speaker #4: Art Whetstone, Chief Financial Officer, Calfee Companies, Favorite Markets, Inc. 1
  2. 2. State Lotteries as Your Business Partner: Revamping the Business Process Clint Harris Executive Director Minnesota State Lottery 1st Vice President & NASPL Standards Initiative Chair The North American Association of State & Provincial Lotteries History of Lotteries • Book of Numbers, Chapter 26 • Founding Fathers and Lotteries 2
  3. 3. The “Mountain Road” Lottery of 1768 Boston’s Faneuil Hall Lottery of 1767 Continental Congress Lottery - 1776 Harvard College Lottery - 1811 3
  4. 4. History of Lotteries • Prohibition of Lotteries • 1964 and the Modern Lottery 4
  5. 5. NASPL History The North American Association of State & Provincial Lotteries (NASPL) was founded in 1971. The Association evolved from an informal exchange of information among three pioneering lottery directors. The organization has now grown into an active association of state and provincial lotteries representing 50 lottery organizations. NASPL Objectives • Provide a central source of information. • Facilitate communication among lottery organizations. • Offer educational opportunities to the lottery industry. • Initiate a vehicle for professional and industry research and development. • Establish a public, united voice on common causes and issues. • Maintain the development and implementation of standards within the lottery industry. 5
  6. 6. The Lottery Industry • In 1970, there were only 4 U.S. and Canadian lottery organizations in existence. The Lottery Industry • Today, there are 50, with two more on the way 6
  7. 7. Background: NSI NASPL establishes Industry Standards Task Force to investigate and make recommendations for way forward – Aug., 2001 Chair of NASPL Task Force Appointed – Sept., 2001 NASPL contracts with The Open Group for Business Scenario and Recommendations – Oct., 2001 The Open Group conducts Business Scenario Workshop with NASPL Task Force at IT Sub-Committee meeting in Minneapolis, MN – Nov., 2001 The Open Group supplies final Scenario and Recommendation Document – March, 2002 Background: NSI Continued • NASPL Industry Standards Task Force approves the Recommendations - Apr., 2002 • NASPL and The Open Group conduct several regional lottery meetings to obtain buy-in for financial and resource support from Lottery Directors - May through Aug., 2002 • NASPL and The Open Group conduct personal Vendor meetings to gain support and funding commitment – May through Aug., 2002 • NASPL Approves Recommendations and Funding for initial 2-yr. Project – Sept., 2002 • NASPL Standards Initiative Project Begins – Oct., 2002 7
  8. 8. State Lotteries as Your Business Partner: Revamping the Business Process Andrew White NSI Project Manager The North American Association of State & Provincial Lotteries The NASPL Standards Initiative What is NSI? 8
  9. 9. NSI APPROVAL TIMETABLE Quality Assurance of Product Development Approved: April 2004 Instant Ticket Barcode Technical Standard Approved: September 2004 Standard for XML Retailer Accounting Approved: June 2005 Web Based Retailer Applications Scheduled To Be Approved: February 2006 Global Best Practice for RFP Process Joint NSI/WLA Scheduled to be Approved: June 2006 NSI CERTIFICATION TIMETABLE Quality Assurance Best Practice Launched: January 2005 Currently Available Bar Code Technical Standard Scheduled To be Launched: December 2005 Retailer Accounting (XML) Standard To Be Launched: January 2006 Web-Based Retail Applications Scheduled To Be Launched: September 2006 Global RFP Best Practice Scheduled To Be Launched: January 2007 9
  10. 10. XML Retail Accounting Reporting • Based on PCATS Standard • NSI provides common definition for lottery retail-reporting data in XML format •Enables common reporting format Q1= Jan - Mar Q4-04 Q1-05 Q2-05 Q3-05 Q4-05 Q1-06 Q2 = Apr - May IR FR FA Q3 = July - Sept DC IC LC Q4 = Oct - Dec IR: Informal Review of Standard/Best Practice FR: Formal Review of Standard/Best Practice FA: Final Approval of Standard/Best Practice DC: Define Certification Program IC: Implement Certification Program LC: Launch Certification Program Lottery/Retailer Web Based Applications •Best Practice Component •Technical Standard Component Q1= Jan - Mar Q2-05 Q3-05 Q4-05 Q1-06 Q2-06 Q3-06 Q2 = Apr - May DV DV IR FA Q3 = July - Sept FR DC IC LC Q4 = Oct - Dec DV: Develop and Document Best Practice IR: Informal Review of Standard/Best Practice FR: Formal Review of Standard/Best Practice FA: Final Approval of Standard/Best Practice DC: Define Certification Program IC: Implement Certification Program LC: Launch Certification Program 10
  11. 11. Lottery/Retailer Web Based Applications Concept This effort will: Identify business areas between a Lottery and Retailer Utilize web based technologies Ultimately provide better service, communication, and will build better business relationships. Specific Areas of the Web-Based Applications Financial Data Inventory Data Reporting Retailer Life Cycle Management Surveys News, General Information Security (Retailer Focused) Web-Based Applications: Benefits to Retailers Retailers can utilize a more robust technology without having to utilize the sales terminal. Remote managers or financial controllers can directly access the business functions without requiring remote stores to forward terminal reports. Larger Retailers benefit by having consistent communications with Lotteries across jurisdictions. Smaller Retailers will have more information available to help them effectively control their inventories and meet the financial requirements of the Lottery. 11
  12. 12. Web-Based Applications: Benefits to Lotteries Lotteries can provide state-of-the-art web based communications to their Retailers. Web-Based Sales information and accounting allows Sales terminals to stay focused on sales while this technology handles the back office relationship between Lotteries and Retailers Lotteries can evaluate Vendor offerings with a clear benchmark of best practices and standards Lotteries can provide information in a wider variety of formats than the standard ticket stock reports available through the terminal. 2, 4, 6, 8... 12
  13. 13. How Do You Participate? Best Practice Working Group: Retail Web Based Applications • Process focus: Lottery-Retail Operations, Sales and Marketing, Reporting etc. TSWG Retail Web Based Applications • Technical focus: Lottery-Retail Operations (web-site development and information exchange) Retail Council Retailers • Serves as Advisors to NSI What Are You Volunteering For? Choose the one that best meets the current priorities of your organization and where your staff could most benefit from or add to a learning experience. Web Based Lottery/Retailer Applications Technical Standard and Best Practice Development Technical Standard Telecon Calls Wednesdays at 11:30 AM EDT. Best Practice Telecon Calls Thursdays at 3:00 PM EDT. NSI Retail Council Telecon Calls Every 3rd Thursday of the Month at 2:00 PM EDT. 13
  14. 14. State Lotteries as Your Business Partner: NAXML Will Enhance The Security of Selling Lottery Products Rich Wilkinson Kentucky Lottery Corporation Wednesday November 16, 2005 11:00 a.m. – 12:15 p.m. TECHNICAL ASPECTS OF XML • Foundation of XML and NAXML • XML is based on Standard Generalized Markup Language (SGML • XML will act as a Bridge between SQL and Web Applications • The NAXML Schema 14
  15. 15. NAXML WILL SPEED UP THE FLOW OF INFORMATION LOTTERY STANDARDIZED TICKETS INFORMATION ORDERED SENT TO CHAIN HEAD AUTOMATED AUTOMATED TRANSACTION TRANSACTION VERIFICATION VARIANCE PROCESS AUDIT NAXML STANDARDS A NEW PARADIGM FOR TRANSACTION INFORMATION EXCHANGE • THE NAXML STANDARD WILL IMPROVE MANAGEMENT CONTROLS • HELP REDUCE LABOR COST • HELP REDUCE LOSSES • ULTIMATELY IMPROVE PROFITABILITY OF SELLING LOTTERY 15
  16. 16. Automating Reconciliations Using PCATS Standards Art Whetstone Chief Financial Officer Calfee Companies, Favorite Markets, Inc. Wednesday, November 16, 2005 11 AM – 12:15 PM Standards in Use at Favorite Markets • Lottery Invoice • Credit Cards PreDraft • Bill Reader Safe Interface 16
  17. 17. Standards in Use at Favorite Markets • Lottery Invoice • Credit Cards PreDraft • Bill Reader Safe Interface Lottery Invoice • aka the Chain Summary Statement • only XML file available from Georgia • Weekly program 17
  18. 18. Benefit #1 -Timeliness and Accuracy • File is ready when you are • No procrastination • Eliminate manual extraction Benefit #2 - Expansion of Processes • Automate postings to ledger • Activation and Confirmation function added • New state with 58 stores 18
  19. 19. Benefit #3 - Clerical Workload • Large reduction of clerical time • Released all clerical employees • Freed up for other tasks The Business Process • External Source (XML file) • Downloaded file • No changes necessary • Database • Access, SQL, etc. • Internal Data Source • Your accounting System 19
  20. 20. Stylesheet • Extracts needed data • Coded in notepad or word processor Stylesheet Example <?xml version=quot;1.0quot;?> <!-- File Name: Lottery.xsl --> <xsl:stylesheet version=quot;1.0quot; xmlns:xsl=quot;http://www.w3.org/1999/XSL/Transformquot;> <xsl:output method=quot;htmlquot; /> <xsl:template match=quot;/quot;> <table> <th>Store#</th> <th>Pack#</th> <th>Game#</th> <th>DateSettled</th> <th>AllowAmt</th> <th>Type</th> <th>GameDescription</th> <th>Line#</th> 20
  21. 21. Stylesheet Example (cont’d) <xsl:for-each select=quot;//AllowanceOrCharge/AllowanceOrChargeReason[@identType='Promotions']quot;> <tr> <td><xsl:value-of select=quot;ancestor::Invoice/Location/OrganizationIdquot; /></td> <td><xsl:text> </xsl:text></td> <td><xsl:text> </xsl:text></td> <td><xsl:text> </xsl:text></td> <td><xsl:value-of select=quot;parent::AllowanceOrCharge/AllowanceAmtquot; /></td> <td><xsl:value-of select=quot;@identTypequot; /></td> <td><xsl:value-of select=quot;ancestor::InvoiceUnit/GameDescriptionquot; /></td> <td><xsl:value-of select=quot;ancestor::LineItem/@countquot; /></td> </tr> </xsl:for-each> </table> </xsl:template> </xsl:stylesheet> Html File Example 21
  22. 22. Inside the Database • The code for the extraction • Linking output file and other tables • Querying the results • Files you need from – PCATS • NAXML-datadictionary.dtd • NAXML-LotDoc.dtd – Other • msxsl.exe Database tables 22
  23. 23. Database queries Database Macros 23
  24. 24. Database Modules Final Thoughts • One Size Fits All – One standard, many states • Extra Cooks in the Kitchen – Simplified process, fewer people • The Paper Chase – Who needs it • Focus on exceptions • Access shines 24
  25. 25. So Let’s Review (TheNow Look! Before Picture) Thanks To! Thank You! • Email awhetstone@favmkt.com • Ph 706-226-4834 x 260 25
  26. 26. For more information, please contact PCATS! 901 King Street, Suite 300 Alexandria, VA 22314 Phone: 703-836-0919 www.PCATS.org 26

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