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Models for a DPULO: presentation from Hackney

Models for a DPULO: presentation from Hackney



This presentation was created as part of the development of a Disabled People’s User-Led Organisation in Hackney. ...

This presentation was created as part of the development of a Disabled People’s User-Led Organisation in Hackney.

Since it contains a range of useful information on one way in which a DPULO was developed, it has been adapted for the purposes of the Strengthening DPULOs Programme in order to share learning appropriately.

Thanks to Health and Community Services Directorate, London Borough of Hackney / Fiona Baird Associates for allowing us to use an adaptation of this presentation. www.fionabairdassociates.com

Further information about the Strengthening DPULOs Programme is available here: http://odi.dwp.gov.uk/dpuloprogramme and www.facebook.com/dpulos



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    Models for a DPULO: presentation from Hackney Models for a DPULO: presentation from Hackney Presentation Transcript

    • Models for a disabled people’s user- led organisation Adapted by the Strengthening DPULOs Programme from work originally undertaken by Fiona Baird Associates
    • Note on this presentationThis presentation was created as part of the development of aDisabled People’s User-Led Organisation in Hackney.Since it contains a range of useful information on one way in which aDPULO was developed, it has been adapted for the purposes of theStrengthening DPULOs Programme in order to share learningappropriately.Thanks to Health and Community Services Directorate, LondonBorough of Hackney / Fiona Baird Associates for allowing us to use anadaptation of this presentation. www.fionabairdassociates.comFurther information about the Strengthening DPULOs Programme isavailable here: http://odi.dwp.gov.uk/dpuloprogramme andwww.facebook.com/dpulos 2
    • What models should do• Enhance independent living – Provide choice and access to services for disabled and older people – Provide new services/support disabled and older people say they want – Provide new ways of doing things that disabled and older people want• Put disabled and older people more in control – Support the social model of disability – Be an appropriate user-led organisational model for an area – Users are involved in what services should look like and how services are delivered• Be financially sustainable – Be fundable in the short term – Take into account future needs: • Increased numbers of older people and disabled people in the Borough • With more support needs • Support new ways of assessment and funding – personalised budgets – Be robust enough to get funding from a variety of sources in the longer term 3
    • What is a disabled people’s user-led organisation? • National Centre for Independent• A disabled people’s Living membership criteria: user-led organisation is • Organisations to have a minimum of 75% controlling interest by an organisation that is local disabled people AND led and controlled by • A constitutional and/or operational commitment to at disabled people. least two of the following: – Independent Living – Direct Payments/Individual Budgets – Social Model of Disability – Support of/for Personal Assistance Users29/11/2011 20 September 2011 workshop 4
    • What is a Centre for Independent Living?• Original concept developed in the US: – grass roots organisations run and controlled by disabled people. They aim to represent the views of disabled people, and to provide services that support independent living so that people can fully participate in society.• Supporting the move to personalisation (2005) – To assist disabled people and other support service users, to take over the management and delivery of their health and social care services using direct payments• Centres for independent living: – do not have a common structure or even a standard set of services – they reflect local needs – They may need to adapt to current social and economic challenges29/11/2011 20 September 2011 workshop 5
    • Questions to consider about services and user needs• What VCS services are currently delivered by adult social care spend?• What do users think about current and future services?• What services could be delivered by a DPULO in the future?29/11/2011 20 September 2011 workshop 6
    • Potential reach of DPULO services • Access to • Services employment supporting independent living Direct payments Training support Work experience Health & wellbeing Micro enterprise Housing support Social enterprise Transport & mobility Self advocacy Volunteering and Disability equality Access audits Timebanking Accessible advice & Peer support and information counselling Consultation channel Info on lived experience • User • Specialist involvement disability opportunities expertise29/11/2011 20 September 2011 workshop 7
    • Services• Access to • Potential services employment – Training, volunteering and other experiences that will improve prospects for getting a Training job Work experience – Better support for working Micro enterprise disabled people Social enterprise – Person budgets will provide opportunities for micro• Disabled and older people enterprise for Hackney want to have economically residents, including disabled and older people and their advantageous activities and communities engage in the workforce – Are there opportunities for social enterprises run by disabled people, and for disabled social entrepreneurs?29/11/2011 20 September 2011 workshop 8
    • Services• User • Potential services involvement – Peer support for personal budgets and personal Self advocacy planning Volunteering and Timebanking – Self advocacy services Peer support and counselling – More and more varied opportunities for disabled and older people to give their• Disabled and older people time in a way that they want want to make choices about that is rewarding for them how they live, have – Develop volunteer/ timebank meaningful activities and delivered services to support household duties/minor engage in the community problems/befriending?29/11/2011 20 September 2011 workshop 9
    • Services• Independent • Direct payments support living services – Brokerage – Peer support for personal budgets and personal planning • Health & Wellbeing Transport & Mobility Other support Housing support Direct payments – Mobility shop in Hackney support – Training for staff working with disabled and older people• Disabled led support for direct – Partnership working with other VCS organisations to deliver payments more services supporting• Many older and disabled health and wellbeing people in Hackney will not be (particularly mental health) eligible for a personal budget – Partnership working to provide but still need help in living more flexible transport options independently29/11/2011 20 September 2011 workshop 10
    • Services• Peer expertise • Potential services – Accessible Resource Centre: ‘one stop shop’ for up to date Disability equality information on all services Access audits (statutory and voluntary) Accessible advice & supporting independent living for information Consultation channel users and workers Info on lived experience – ‘Accessible for all’ information and guidance (formats, languages, outreach, phy sical access)• Disabled and older people want a – A case approach to queries across more influential voice in Hackney VCS agencies offering IAG• They want a seamless service – Consumer/user feedback/service rating service to service providers across agencies and more and statutory bodies on the needs accessible information and of disabled and older people guidance – Training and audits for statutory bodies and service providers – Access officer29/11/2011 20 September 2011 workshop 11
    • Models for independent living services • User • Partnership vehicles working for VCS Consortia Virtual CIL Social enterprise A building Cooperative Wholly owned Micro enterprise subsidiary Lead-subcontractor Timebank relationships ‘co-production’ Public-VCS delivery • User • Sole/lead involvement organisation working29/11/2011 20 September 2011 workshop 12
    • Timebanks & CoproductionTime bank vision and values Co production• People are assets • The term ‘co-production’ is increasingly used in policy circles to describe the – Everybody has something to give greater engagement of ‘service users’ in• Redefining Work the design and delivery of services, particularly in social – Activities have to be recognised, • Co production mechanisms include rewarded and counted as real work time banks, befriending schemes,• Giving and receiving mutual support groups, peer support and volunteering. – These are basic building blocks of positive social relationships and • Benefits of co production: – Deeper more durable change than other healthy communities. methods of public sector service delivery• Building Social Capital – Taps under-engaged assets of individuals and communities – Belonging to a mutually supportive – A change from a hierarchical delivery and secure social network brings structure more meaning new opportunities.29/11/2011 20 September 2011 workshop 13
    • Timebanking as a model or service• ‘Co production’ models Questions: – Kings Cross Timebank • What is the value of time • Hosted by HCCT with two other VCS organisations to banking to disabled and • delivers a contract for day older people? services for mental health users i • Camden Shares • What should be the time – Age UK CCT bank community/ies • Hosted by Age UK Bromley served? • Volunteers integrated into the Timebank – they also bank time • Should there be a focus on credits interest/location?• Community Hub model • What are preferred models? – St Luke’s time bank• Community model – Rushey Green time bank29/11/2011 20 September 2011 workshop 14
    • Micro enterprises• ‘Micro-enterprises’ are very small scale, highly tailored businesses set up to meet the needs of small groups of local older or disabled people.• Funding: – personal budgets, people’s own money or grants.• Structures: – Some are entirely or mainly staffed by volunteers and others are owned jointly by people who deliver and/ or use the service.• Ownership: – Mutually owned, by the people who receive the service – Can involve disabled and older people themselves delivering support as well as receiving it – Mutually owned, or social enterprises of front line workers29/11/2011 20 September 2011 workshop 15
    • Possible micro enterprise servicesPossible micro enterprise services Questions• Supported tenancies• Small residential care homes • Should disabled-led• Day services micro enterprises be• Meals supported and• Support to people living in their own homes developed?• Short breaks • Should micro• Befriending• Luncheon clubs enterprise services be• Drop in centres part of a DPULO?• Services which involve transport29/11/2011 20 September 2011 workshop 16
    • Working together - options Essential for ANY collaboration Common values Focus on better outcomes for users Light touch collaboration Some sharing of: ‘back office’ systems, project service delivery, common recruitment & training of project staff; joint fundraising bids for project Formal partnership working Contract management of the project Shared strategic planning New organisation/merger Organisations prepared to give up name & logo, CEO and/or Trustees29/11/2011 20 September 2011 workshop 17
    • Potential structures for DPULOs1. A federation of existing organisations, operating through an organisational hub which they manage2. A new or existing DPULO, delivering services with partner organisations in the area3. A virtual model29/11/2011 20 September 2011 workshop 18