Embedding peer support into the workforce, 23 September 2011

Embedding peer support into the workforce 26 September 2011 Rich Watts, ecdp – Director of Policy & Development Andy Crowe, ecdp connects – Peer Adviser

The right environment: a partnership between ecdp and Essex County Council
Putting the partnership into practice
Andy’s experience
Establishing / maintaining peer-led framework
The added value of peer-led approaches
Aims of presentation Embedding peer support into the workforce 26 September 2011

Facilitates a space for creativity and innovation through coproduction
For a finite period – to March 2013
Demonstrated intent through senior level secondment
Buy-in and sign-off at all levels:
Political
Senior leadership
Operational management
Embedding peer support into the workforce 26 September 2011 Strategic Partnership

Commissioners keen to have an independent service
Support planning operating model
Quality measures identified / developed by users
Contract specification based on quality measures
Peer-led delivery through ecdp
Results:
16% of LA support plans = cash payment
100% of ecdp support plans = cash payment
More efficient service delivery:
Less visits
Less administration
Stronger service user-led process
Partnership into practice: Support Planning Embedding peer support into the workforce 26 September 2011

Engagement and consultation phase
Bid development in co-production with statutory partners
SUs at every level of project governance
Chair of Programme Board
Service User Reference Group
Member of Core Delivery Team
Trailblazer delivery, having secured the DACO
Peer-led IAG
Peer-led support planning
Peer-led reviews
Partnership into practice: Right to Control Embedding peer support into the workforce 26 September 2011

User-led organisation = peers (disabled people) all the way through the organisation
100% Management Board
100% Senior Leadership
52% all staff
89% frontline service staff
What types of services are peers delivering?
Information, Advice and Guidance
Support Planning
Potential for social care reviews (through RtC)
Fundamentally different perspective on delivering the service
Harnessing lived experience / peer support Embedding peer support into the workforce 26 September 2011

The difference my lived experience perspective brings
How that perspective has made a difference in other people’s lives
Andy’s experience Embedding peer support into the workforce 26 September 2011

Good recruitment, employment and retention policies
Volunteering pathways
ecdp not just delivering services, but representing disabled people
ecdp insight establishes virtuous circles
Peer-led training
Supported by Department of Health
Sustained by ecdp
Establishing the peer framework Embedding peer support into the workforce 26 September 2011

Peer support in the round Embedding peer support into the workforce 26 September 2011 Capture market intelligence Facilitate peer support 121 support services ecdp

Peer-led development and delivery
Better outcomes for service users
Better value for local authorities
Starts to change the workforce landscape
Increases the informal workforce
Employment pathways for service users
Informs:
Commissioning processes
Market intelligence
Summary: peer support and delivery adds value Embedding peer support into the workforce 26 September 2011

Embedding peer support into the workforce, 23 September 2011

by Rich Watts on Sep 22, 2011

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