NGN, Google apps admin

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Presented at the NGN, on 26 okt 2011
Info for Google Apps migration, admin levels and logging options

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NGN, Google apps admin

  1. 1. Google Apps: hoe beheer je dat?● Migratie● Admin levels, logging● Device management NGN woensdag 26 oktober
  2. 2. Werkplek in de Wolken | G-Workplace Focus op dienstverlening rondom Focus op internationale Google Cloud oplossingen Apps markt Portfolio: Portfolio: ● Cloud Computing vs On- ● Migratie Producten premise ● Google Apps Applicaties ● Bring-Your-Own-Device ● Specifiek services ● Office 365 vs Google Apps ● (remote) trainingen
  3. 3. Migratie: van on-premise naar cloud ICT Strategisch ICT On-premise CloudSW licentie kosten Tactisch Flexibele kostenSW upgrades, SchaalbaarHW onderhoud BeveiligingUitval tie ’ tegra Altijd up-to-dateInvesteringen en Operatie W eolk & in 24x7 in de ntati Internet browser e Werken 2.0 lek plem rkp m Samenwerken We tie, I ‘ c ele s ,S Business vie Specific Ad applicaties Common applicaties Mail Groeimodel
  4. 4. Google Apps Referenties
  5. 5. Agenda1. Migratie2. Admin levels & Logging3. Device Management
  6. 6. MIGRATIE
  7. 7. Migratie: vervanging Huidige IT Componenten Cloud Integration Cloud Mail server(s) 1. LDAP connection 2. SSO connection Antispam/virus Backup server Directory sync & SSO Content & collaboration servers
  8. 8. Mail migratie: roadmap Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 Technische Vooronderzoek Pilot Deployment Nazorg realisatie
  9. 9. Phase 2 Phase 1 Phase 3 Phase 4 Phase 5 TechnischeMail migration– High level activities Vooronderzoek Realisatie Pilot Deployment Nazorg Phase 1 Phase 2 Phase 3 Phase 4 Phase 5Assessment & Planning Integration & Realization Pilot Deployment AftercareActivities Activities Activities Activities Activities ● Test environment ● Setup ● Re-route mail ● Inform users ● Monitor data ● Workshop: Authentication & ● Deploy pilot users, ● Deliver training & migration ● Scope Google Authorisation dual delivery mail, workshops ● Assist key-users ● Data migration ● Deploy & migrate data ● Re-route mail per ● Educate users ● Integrate systems Configure Google ● Inform users user group ● Decommission mail ● Roll-out approach Apps (mail, chat, ● Educate key-users ● Set Notes mail infrastructure ● Archiving etc.) ● Access for all access to reader ● Change MX- employees: video, ● Assist key-users records to Postini training, migration ● Deploy migration website tooling ● Migrate ‘specials’ ● Change existence systems ● Develop training/workshopDeliverables Deliverables Deliverables Deliverables Deliverables ● Detailed Project ● Google Apps ● Pilot group is on ● Users are on ● Successful user plan ready to use Google Apps Google Apps experience on ● Detailed Design ● Mail delivered via new platform plan cloud ● Migration Tooling
  10. 10. Project Aanpak - CommunicatieEmail is een kritisch communicatie platform; projecten hebben een hogezichtbaarheid voor elke medewerke. Communicatie en training isessentieel voor een succesvolle migratie. ● Communication: ○ Start 6 weken van te vooren ■ aankondiding, training, Go live ○ evalueer email beleid en security beleid ○ communicatie plan met aandacht voor bedrijfscultuur ● Training mix: ○ Training Materiaal: Website, FAQ, Quick Reference Card, Video ■ Hergebruik de Google Apps templates (gratis) ○ Doel groep training: ■ Eindgebruiker: E-learning en/of presentatie ■ Executive training: Key-users training ■ Service desk: Key-users training ■ IT medewerkers: Google Apps training
  11. 11. Best Practices on mail migration ● Email is a critical communication platform; projects have a high profile for every users; projects require near-flawless execution to minimize user disruption ● Co-existence is a challenge due to format translation and calendar interoperability issues; consider Big-bang approach ● Data migration is costly and time consuming; evaluate an user self-service migration approach ● Take care of specials like mailing lists, mail applications, mobile users, multi-functionals, etc. ● Provide a mix of training options for end-users ● Use an e-mail migration project to update the e-mail security and organizational policy ● A migration team should include a project manager, a technical (infra/dev) lead, a QA manager and a communication manager.
  12. 12. READY FOR TAKE OFF!
  13. 13. Admin Levels Google AppsAdministrator Levels
  14. 14. Admin levels super administrator administrators with resricted access ● alle toegang, inclusief: ● toegang per deel van ○ agenda medewerkers admin panel ○ alle sites ● detailering voor ● API domain key Best Pratice: gebruikersadministratie: ○ gebruikersbeheer (development) SuperAdmin account in kluis Bewaar ● reset passwords admins ○ wachtwoord beheerGeen toegang tot: beheer over 2 of nicknames/alias Organiseer ○ meer personen ● mail, docs ● geen API keys, etc. ● accounts
  15. 15. Logging: statistieken Google Apps Reporting Google Web Analytics ● standaard Google Apps reports ● standaard website reportVoorbeelden: ● custom reporting mogelijk ● gebruik mail, docs, etc. ● account login informatie Voorbeeld Apps beheerder: ● domein statistiekenExtra mogelijkheden: ● API reporting key voor Google Voorbeelden gebruiker: Apps Visualization gadget ● gebruik Google docs ● Download mogelijk van data ● gebruik Google sites voor custom reporting
  16. 16. Admin event log
  17. 17. Bring Your Own Device
  18. 18. Device Management - Gratis!● data encryption op het device● auto-wipe device● camera uitschakelen● wachtwoord management ○ hergebruik wachtwoorden voorkomen ○ wachtwoord wijzigingsinterval● roaming instelling voor data synchronizatie
  19. 19. Android Management - Gebruikers
  20. 20. IN CONTROL
  21. 21. MIGRATIE NAAR GOOGLE APPS
  22. 22. Contact gegevens Cloud Consultancy www.werkplekindewolken.nl Google Apps Solutions www.g-workplace.com Google training www.google-cursus.com Chromebook Richard van Delft www.chromebook-voor-bedrijven.nl 06-20334439 www.chromebook-voor-scholen.nl richard@g-workplace.com Nieuwsbrief www.nieuwsbrief-googelen.nl

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