Making the Case for Online  Benefits Enrollment Empowering Employees – Improving Operations Gary P. Reuter Al Burroughs Sc...
Agenda <ul><li>Business Drivers  </li></ul><ul><li>Self-Service Today </li></ul><ul><li>Online Benefits Enrollment Charact...
LBi Software Overview <ul><li>Headquartered in Woodbury, Long Island </li></ul><ul><li>20 years Human Capital Management F...
Current Business Drivers <ul><li>Current Business Directions </li></ul><ul><li>Navigate current economy </li></ul><ul><ul>...
Benefit Administration Trends All statistics from Deloitte study: 2008 Top Five Total Rewards Priorities Survey
Technology & Business Challenges   Source: “Unum - HR Trends and Challenges 2007”
Self Service Today <ul><li>Used to be nice-to-have </li></ul><ul><li>Today it is required </li></ul><ul><ul><li>Banking </...
Chrysler Digital Owner Manuals <ul><li>Starting in 2010 </li></ul><ul><ul><li>DVD based owners’ manuals </li></ul></ul><ul...
Common Self Service Apps <ul><li>Typical Self Service Solutions </li></ul><ul><ul><li>Compensation/Payroll </li></ul></ul>...
Online Benefit Enrollment Advantages <ul><li>Greater Convenience </li></ul><ul><ul><li>24 x 7 access </li></ul></ul><ul><u...
Wiki Technology for Benefits <ul><li>Wiki slide </li></ul>
Online Benefit Enrollment Advantages <ul><li>Reliable </li></ul><ul><ul><li>Internet/intranet </li></ul></ul><ul><ul><li>I...
Online Benefit Enrollment Features <ul><li>New Employee Enrollment </li></ul><ul><li>Existing Employee Maintenance </li></...
Online Benefit Enrollment Tools <ul><li>Access Benefit Plans </li></ul><ul><ul><li>Link to current plan handbook - wiki </...
Online Benefit Enrollment Integration <ul><li>Communicates with HCM Modules </li></ul><ul><li>Can Automatically Begin Open...
Online Benefit Enrollment ROI <ul><li>Reduces Costs </li></ul><ul><ul><li>Eliminates paper forms & mailings </li></ul></ul...
Online Benefit Enrollment Demo
Questions
Thank You! <ul><li>Gary P. Reuter </li></ul><ul><li>Al Burroughs </li></ul><ul><li>Scott Tiedemann </li></ul><ul><li>For m...
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Benefits Enrollment Self Service

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LBi Software presented "Making the Case for Online Benefits Enrollment" at the OHUG 2010 Conference. The session addresses the importance of online benefits enrollment and features that can guide employees to best decisions and best fit solutions for their current needs. We will highlight features that provide plan analysis and cost projections which contribute to the decision support process and will demonstrate the ease of use of the online systems. Integration to the existing HCM solution provides access to plan information, handbooks and guides.

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Benefits Enrollment Self Service

  1. 1. Making the Case for Online Benefits Enrollment Empowering Employees – Improving Operations Gary P. Reuter Al Burroughs Scott Tiedemann June 16, 2010 Empowering-Connecting-Integrating
  2. 2. Agenda <ul><li>Business Drivers </li></ul><ul><li>Self-Service Today </li></ul><ul><li>Online Benefits Enrollment Characteristics </li></ul><ul><li>Online Benefits Enrollment ROI </li></ul><ul><li>Online Benefits Enrollment Demo </li></ul><ul><li>Q & A </li></ul>
  3. 3. LBi Software Overview <ul><li>Headquartered in Woodbury, Long Island </li></ul><ul><li>20 years Human Capital Management Focus </li></ul><ul><li>Experience with Packaged Software Solutions </li></ul><ul><ul><li>PeopleSoft </li></ul></ul><ul><ul><li>Oracle </li></ul></ul><ul><li>Team culture – average tenure is 10 years </li></ul><ul><li>Platform independent and process oriented </li></ul>
  4. 4. Current Business Drivers <ul><li>Current Business Directions </li></ul><ul><li>Navigate current economy </li></ul><ul><ul><li>Still a recession? </li></ul></ul><ul><ul><li>Turning around? </li></ul></ul><ul><li>Prepare for economic turn around </li></ul><ul><li>Reduce costs </li></ul><ul><li>Retain key talent </li></ul>“ Employers are still struggling to find that magic formula for controlling costs” - Deloitte’s Benefits Reward Survey 2008
  5. 5. Benefit Administration Trends All statistics from Deloitte study: 2008 Top Five Total Rewards Priorities Survey
  6. 6. Technology & Business Challenges Source: “Unum - HR Trends and Challenges 2007”
  7. 7. Self Service Today <ul><li>Used to be nice-to-have </li></ul><ul><li>Today it is required </li></ul><ul><ul><li>Banking </li></ul></ul><ul><ul><li>Shopping </li></ul></ul><ul><ul><li>Research </li></ul></ul><ul><li>For Customers & Employees </li></ul><ul><li>Advantages </li></ul><ul><ul><li>Convenient </li></ul></ul><ul><ul><li>Self-paced </li></ul></ul><ul><ul><li>Multiple searchable knowledgebases </li></ul></ul><ul><ul><ul><li>Information at your fingertips </li></ul></ul></ul>
  8. 8. Chrysler Digital Owner Manuals <ul><li>Starting in 2010 </li></ul><ul><ul><li>DVD based owners’ manuals </li></ul></ul><ul><ul><li>Eliminates 930 tons of paper </li></ul></ul><ul><ul><li>Saves 20,000 trees </li></ul></ul><ul><ul><li>Copies available online </li></ul></ul><ul><ul><li>Adds new Video features </li></ul></ul><ul><ul><ul><li>Tours </li></ul></ul></ul><ul><ul><ul><li>Tutorials </li></ul></ul></ul>
  9. 9. Common Self Service Apps <ul><li>Typical Self Service Solutions </li></ul><ul><ul><li>Compensation/Payroll </li></ul></ul><ul><ul><li>Attendance/Vacation Scheduling </li></ul></ul><ul><ul><li>Help Desk </li></ul></ul><ul><ul><li>Development and Career Opportunities </li></ul></ul><ul><ul><li>Benefits Enrollment </li></ul></ul>
  10. 10. Online Benefit Enrollment Advantages <ul><li>Greater Convenience </li></ul><ul><ul><li>24 x 7 access </li></ul></ul><ul><ul><li>Browser based via the web </li></ul></ul><ul><ul><li>Automates costly manual processes </li></ul></ul><ul><li>Online Access </li></ul><ul><ul><li>Handbooks </li></ul></ul><ul><ul><li>Manuals </li></ul></ul><ul><ul><li>Forms </li></ul></ul><ul><ul><li>Wiki </li></ul></ul>
  11. 11. Wiki Technology for Benefits <ul><li>Wiki slide </li></ul>
  12. 12. Online Benefit Enrollment Advantages <ul><li>Reliable </li></ul><ul><ul><li>Internet/intranet </li></ul></ul><ul><ul><li>Improves data accuracy </li></ul></ul><ul><ul><li>Better service and control </li></ul></ul><ul><ul><li>Increases security & confidentiality </li></ul></ul><ul><li>Saves Time/Reduces Cycle Time </li></ul><ul><ul><li>Increases communications </li></ul></ul><ul><ul><li>Increases efficiencies of operational staff </li></ul></ul><ul><ul><li>Decreases HR resource requirements </li></ul></ul>
  13. 13. Online Benefit Enrollment Features <ul><li>New Employee Enrollment </li></ul><ul><li>Existing Employee Maintenance </li></ul><ul><ul><li>Review </li></ul></ul><ul><ul><li>Update </li></ul></ul><ul><li>Up to Date Summaries </li></ul><ul><ul><li>Health and Welfare </li></ul></ul><ul><ul><li>Life Insurance </li></ul></ul><ul><li>Link to TPA Sites </li></ul>
  14. 14. Online Benefit Enrollment Tools <ul><li>Access Benefit Plans </li></ul><ul><ul><li>Link to current plan handbook - wiki </li></ul></ul><ul><ul><li>Up to date plan pricing </li></ul></ul><ul><ul><li>Tools for </li></ul></ul><ul><ul><ul><li>Filter-down choices </li></ul></ul></ul><ul><ul><ul><li>“ What if” analysis/planning </li></ul></ul></ul><ul><ul><ul><li>Projected costs </li></ul></ul></ul><ul><li>Update Personal Information </li></ul><ul><li>Update Dependent/Beneficiary Data </li></ul>
  15. 15. Online Benefit Enrollment Integration <ul><li>Communicates with HCM Modules </li></ul><ul><li>Can Automatically Begin Open/Annual Enrollment </li></ul><ul><li>Can Utilize HCM Configuration </li></ul><ul><li>Can Be Updated “on the fly” </li></ul>
  16. 16. Online Benefit Enrollment ROI <ul><li>Reduces Costs </li></ul><ul><ul><li>Eliminates paper forms & mailings </li></ul></ul><ul><ul><li>Saves on printing & distribution of </li></ul></ul><ul><ul><ul><li>Forms </li></ul></ul></ul><ul><ul><ul><li>Manuals </li></ul></ul></ul><ul><ul><ul><li>Handbooks </li></ul></ul></ul><ul><ul><li>Reduces data errors </li></ul></ul><ul><ul><li>Decreases HR staff utilization </li></ul></ul><ul><ul><li>Fewer phone calls/questions for HR </li></ul></ul><ul><ul><li>Great visual tool </li></ul></ul>
  17. 17. Online Benefit Enrollment Demo
  18. 18. Questions
  19. 19. Thank You! <ul><li>Gary P. Reuter </li></ul><ul><li>Al Burroughs </li></ul><ul><li>Scott Tiedemann </li></ul><ul><li>For more information go to www.lbisoftware.com or </li></ul><ul><li>visit us at Booth #312 </li></ul>

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