Bpm Process Patterns

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  • 1. Computer Program Controlled Straight Through Process Process Worker Enabled Process Knowledge Worker Enabled Process Monitor Results and Adjust Policies BPM Process Patterns 1 2 3 Prevalent Process Patterns Enable BPM Benefits Differently, Global 360 BPM Blog, Jim Sinur March 4, 2008 Straight-Through Processes: (Program Controlled) These straight-through processes have all the rules baked into them and do not require humans to guide them in any way except to change the embedded rules when and where necessary. Process Worker Processes: (Process Worker Enabled) This workflow pattern organizes human capital and flow of work that requires knowledge, cases, content and skills. While this pattern may leverage application transactions and composite applications, the work surrounding these kinds of processes involves the human touch. Quite often the work is passed from one job specialty to another and polices, constraints and rules are partially enforced by humans Knowledge Worker Processes: (Professional Knowledge Worker Guided) Processes that require a high level of skill that might not be available in one person. Consequently, it may require the collaboration of multiple people that may or may not be employees of your organization. These kinds of processes are resolved in hours at best and sometimes can go unresolved for longer periods of time