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JPMA POS Designer Market Segment Overview

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This presentation provides an overview of how the JPMA PoS Designer product fits the needs for various retail segments including Grocery, Retail, GMS, WIC EBT and Corporate campus cafe.

This presentation provides an overview of how the JPMA PoS Designer product fits the needs for various retail segments including Grocery, Retail, GMS, WIC EBT and Corporate campus cafe.

Published in: Technology, Business

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  • 1. RETAIL SOFTWARE SOLUTIONS jpma.com|ebtshopper.com
  • 2.  Introduction to JPMA  How we apply to various segments  Product offerings
  • 3. JPMA? jpma.com|ebtshopper.com Established 1984 as a Retail Consultancy Demand grows and jpma incorporated for Software Design and Development 1985 200,000 lanes running software of jpma design in 40 countries and in 20 languages POS Designer – jpma Calypso – Software created by jpma and sold and distributed exclusively by Wincor Nixdorf 35,000,000 customers per day checkout on jpma software  Headquartered in Denver Colorado
  • 4.  EXPERIENCE jpma.com|ebtshopper.com  Carrefour – #2 in World after Wal-Mart  Aeon Group – Japan‟s #1 Retailer  Food Service – Tyson, Swift, Time Warner, Skadden Arps  U.S. Independent Grocery / WIC  Ron Jon Surf Shops  Wall Drug  Newton Wall Company – PoS, RHQ, custom Warehouse
  • 5.  PARTNERS jpma.com|ebtshopper.com  Toshiba TEC  Pioneer POS  Sirius / IBM  Food Service - United Food Services, VVS Canteen, Konop, Corporate Dining, United Dining, Five Star Food Service, Compass USA  National, state and local WIC authorities
  • 6.  JPMA PRODUCT SUITE jpma.com|ebtshopper.com  POS Designer  HQ  Extanse  JPMA in WIC  EBT Shopper  WIC Clinic Education  WIC „NRO‟
  • 7.  POS DESIGNER jpma.com|ebtshopper.com  Industry Standards  SQL  OPOS  Crystal Reports  ODBC Compliant  POSReady 2009, Windows 7, Server2008 R2
  • 8. DESIGNER jpma.com|ebtshopper.com  Seamless off-line functionality  Complete Data Redundancy  Automatic recovery  Real-time bi-directional data flow  Full Audit Logs – all server and POS activities captured and reportable. Architecture
  • 9. DESIGNER jpma.com|ebtshopper.com  Fully integrated PCI/PA-DSS Credit  ServerEPS | Mercury Pay  NO credit card data stored in system  Trustwave certified  Full support for eWIC  SNAP / Lone Star  Credit, Debit, Signature Capture, TeleCheck  Multiple Foreign Currencies Payments
  • 10. jpma.com|ebtshopper.com  Full-Featured Customer Loyalty solution built into base product  Point Tracking  Multi-level Promotions  Flexible promotion types  Robust architecture for small or VERY large stores  Flexible user definition and open architecture with ability to integrate to existing merchandising and accounting packages. Most vertical markets:  WHY JPMA SOLUTIONS WORK IN…
  • 11. jpma.com|ebtshopper.com  Full-featured Training Mode  Flexible screen design and customization  Flexible User roles and dynamic security system  In-house gift card solution included in system  Extensive built-in support services for pre-emptive troubleshooting and problem correction Most vertical markets (cont.)  WHY JPMA SOLUTIONS WORK IN…
  • 12. jpma.com|ebtshopper.com  Extensive support system with automated events and self- correction  Interactive help at server and PoS. Knowledge Base coming soon!  RHQ  Centralized loyalty  Centralized Reporting  Centralized Price management Most vertical markets:  WHY JPMA SOLUTIONS WORK IN…
  • 13. What makes PoS Designer work in Retail?
  • 14. jpma.com|ebtshopper.com  Store level inventory with handheld support  Customizable shelf labeling using integration to BarTender ™  Flexible user definition and open architecture with ability to integrate to existing merchandising and accounting packages.  Flexible Flip Charts for quick item entry  Custom UPC numbering and labeling  Line Busting Retail  WHY JPMA SOLUTIONS WORK IN…
  • 15. jpma.com|ebtshopper.com  Trigger receipt template at item level for return policies or rebate information  Access 3rd party web based services from POS  Demographics collection for third part CRM applications Retail (continued)  WHY JPMA SOLUTIONS WORK IN…
  • 16. What makes PoS Designer work in Grocery?
  • 17. jpma.com|ebtshopper.com  Beautiful 2nd display for continuous communication to customer with digital message and large journal area and.  Extensive promotions capability's with Mix and Match  Designed for quick, high volume checkout  No item limit in sales  Catalina coupons  Double / Triple vendor coupons Grocery  WHY JPMA SOLUTIONS WORK IN…
  • 18. jpma.com|ebtshopper.com  Flexible reporting with hierarchical and non-hierarchical run-time reporting options  Extensive „Remote Commands‟ for centralized POS Management  Automatic POS upgrades when needed  „Tonnage‟ reports  Remote POS Power-on  Cashier monitoring Grocery (continued)  WHY JPMA SOLUTIONS WORK IN…
  • 19. jpma.com|ebtshopper.com  Integrated Extanse kiosk for price checking, loyalty account viewing/management, coupons, local info, etc.  Point and shoot void  Safe Management, remote pick up, remote loan and cashier settlement  Terminal or cashier accountability  Handheld shelf audit and shelf labeling Grocery (continued)  WHY JPMA SOLUTIONS WORK IN…
  • 20.  WHY JPMA SOLUTIONS WORK IN… jpma.com|ebtshopper.com  Batch pricing for future „ad week‟ or permanent retail price changes  Shelf labels printed from multiple sources – Future batches. Recent changes, Mix and Match or wirelessly from handheld  WIC EBT, Lonestar, PIN Debit, Telecheck ECC  Signature Capture  Produce Flip Chart  Handheld shelf audit and shelf labeling Grocery (continued)
  • 21. What makes PoS Designer work in Cafe?
  • 22.  WHY JPMA SOLUTIONS WORK IN… jpma.com|ebtshopper.com  „Cashless‟ dining  Payroll Deduction, Credit or Debit accounts (Or both)  Vending interface  Remote kitchen printer  Payroll export to most common formats Café and Corporate Dining
  • 23. DESIGNER  Fully integrated Customer Loyalty  Free In-house Gift Cards  Simple to learn Features
  • 24. DESIGNER jpma.com|ebtshopper.com  Graphical  Intuitive  Simple
  • 25. DESIGNER jpma.com|ebtshopper.com  eFlipCharts for easy drill-down
  • 26. DESIGNER jpma.com|ebtshopper.com  Alphanumeric item lookup
  • 27. Point of Sale software  All actions Real-Time  Shelf Price Management  Receiving and Inventory  Ordering  Label Printing  Line Busting (PoS) Handheld PDT
  • 28. POS DESIGNER jpma.com|ebtshopper.com  Integrated with Windows 2008 Event Viewer  Trigger Email to support
  • 29. Customer Loyalty Customer Loyalty
  • 30. Customer Loyalty  All Shoppers?  Only Loyalty Card holders?  Only shoppers who spend more than $100?  Only certain times of the day?  Only shoppers with “X” Loyalty Points Who Receives Promotions?
  • 31. Customer Loyalty  Amount off item or entire transaction  % off item or entire transaction  Pay with points instead of money  Extra points on certain items  Print „Amount Off‟ coupon for next visit  Earn „% Off‟ coupon for next visit  Earn electronic coupon based on amount spent over time period, life time, etc. What are the rewards?
  • 32. Customer Loyalty „Item Based‟ Promotions  Linked to Merchandise  Can be predicated on sales threshold, Loyalty Points, ONLY for Loyalty Card holders, etc.  Examples:  Basic „Amount Off‟  BOGO  Bundles  Weight-Based Rewards  Buy this, Get that
  • 33. Customer Loyalty „Transaction Based Promotions  Linked to Customer and/or the Transaction  Can be predicated on Sale Threshold, Loyalty Points, ONLY for Loyalty Card holders  Examples:  Earn $5.00 off for every $100 spent  Earn 10% off Meat and 15% of produce next Monday – Friday  Earn 500 loyalty points, receive coupon for $10.00 off next purchase  Employee Discounts
  • 34. Enterprise Solutions
  • 35.  RHQ Features  Store management by Store, Zone, or Chain  Chain-wide Reporting  Price management  Centralized Customer Look up  Centralized „Journal Imaging‟ with signature capture for easy retrieval and lower chargeback costs
  • 36.  RHQ Architecture  Built in JAVA, .NET  SQL Express 2008, 2012 or SQL Server  MSMQ – Secure messaging, guaranteed delivery  Data Refresh – ability to send complete refresh from RHQ after a disaster
  • 37. Extanse  Interactive in-store KIOSKS  Large format digital signage  Smart Phone integration / Future Social Media  Complete Integration with POS  Web access to customer account via internet  Marries PoS with Digital Messaging  Customer Communication Platform
  • 38. Extanse  Interactive KIOSK  Access Loyalty Accounts  View Shopping Lists  Price Checking  Cross Promotion  Local information  Games  Store Map  “Personal Pricing”
  • 39. Extanse New rewards are added as a result of the shopper‟s behavior Communicating with shoppers
  • 40. JPMA AND WIC jpma.com|ebtshopper.com
  • 41. JPMA AND WIC jpma.com|ebtshopper.com  1st POS company to independently certify with Texas WIC in 2004  WIC „NRO‟ System  Expanded into WIC Education in WIC Clinics  Now EBTShopper
  • 42. WIC „NRO‟ jpma.com|ebtshopper.com  Selected by TX DSHS  Objectives  Extend reach of WIC  Low Cost  Meets all WV:12.0 reimbursement requirements
  • 43. WIC EDUCATION jpma.com|ebtshopper.com  WIC Clinics in Texas, Wyoming, New Mexico and PA  On-line or off-line  Mobile  Lesson assignment  Lesson tracking
  • 44. ER jpma.com|ebtshopper.com Mobile Application for WIC Participants
  • 45. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Objectives  Eliminate checkout disputes  Remove uncertainty  Increase redemption  Free to participant
  • 46. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Smartphone  In-store Kiosk  Tablet
  • 47. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Read card  Display/Print prescription  Load to phone KIOS K
  • 48. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Verify Items  Nutritional Scoring KIOS K
  • 49. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Current Features  Read prescription from KIOSK (Off-line states)  Verify items  Increase Redemption
  • 50. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Upcoming Features  Sorted by Category  Support specific stores  Location services  Favorite Stores  Maps of participating stores  More States!
  • 51. jpma.com|ebtshopper.com ebtshopper.com jpma.com