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…AND THE SURVEY SAYS…KEY TRENDS IN THE
INDUSTRY THAT YOU SHOULD KNOW
Richard Harbridge
Microsoft (USA)
Who Here Has Seen Family Feud?
Why Did They Implement SharePoint?
What Was The Main Reason For
Implementing SharePoint?
Docs
6 Google 6 1
1 50 Project Mgmt 13
DropBox
Portal/Intranet 25 Archive/RM 10
2 3 AMS-Legal 1
7
PBWorks
NetDocuments 25 Don’t Know 1
Rplc File-Share 2
3
8 9
ShareFile
Live Doc/CM 18 External9
Collab 8
4 2 Accellion 1
No Choice 13
BPM
10 5
5
YouSendIt
Internal Collab

AIIM SharePoint Puzzle 2012 Survey Results – Maximum of two reasons per respondent.
Reasons For Implementing SharePoint
What were your two main reasons for implementing SharePoint? (Max TWO)
0%

Internal collaboration
File-share replacement
Web portal/intranet

Live document/content management
Project Management
Document archiving/records…
External collaboration
Business Process Management…

Public web management
No choice/Company-wide rollout
Don't know / Other

10%

20%

30%

40%

50%

60%

Internal
Collaboration
(50%),

file-share
replacement (26%)
and
portal/intranet
(26%)…
…then live
document
management
(19%).

AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
What Are Their Biggest Issues?
What Would You Say Are Your Biggest
On-going Business Issues?

6
1 46
DropBox
Lack Strategy 39
2 3
NetDocuments 2
User Resistance 28
3
ShareFile
Process Change 24
4 2
YouSendIt
Lack Expertise

1
5 19
AMS-Legal
Not Acc2Plan 19
6 1
Process 7
Map’n 17
PBWorks
1
Other!
Accellion
1
8 12
Google Docs
Info Policy

AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
Biggest On-going Business Issues
What would you say are your biggest on-going business issues with your SharePoint
system? (Max three)
0%
Lack of expertise to maximize its…
Lack of strategic plans on what to…
Resistance from users: committing…

Resistance from users: joining, and…
Managing process change
Managing SharePoint within the…

10%

20%

30%

40%

50%

#1 Lack of expertise
to get the best from
it.
#2 Lack of strategic
plans on where to
use it.
#3 User resistance to
commit documents.

Not doing as much as we planned…
Matching our business processes…

None of these/Other, please specify

AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
N=310
What Do They Integrate?
What Enterprise Systems Have Been
Integrated With SharePoint?

1 37 Ent Search 16
6
Web Content M 22 Records 7
Mgmt 15
2
HR Systems 17
CRM
3
8 14
ERP/Accting 17 Doc Capture 14
4
9
Other ECM/DM 16
Social
10 10
5
Proj Mgmt
Integrated SharePoint
Which of the following enterprise systems have you integrated with SharePoint?
0%

5%

10% 15% 20% 25% 30% 35% 40%

Over one third (37%)
have integrated their
project management
system into SP.

Project Management
Web Content Management
HR systems

Only 16% have
integrated analytics
or federated search
into SP.

ERP/accounting systems
Other ECM/DM systems
Analytics or federated search
Records Management

Only 14% have
integrated scanning
and capture into SP

CRM/Customer Management

Scanning and capture/imaging
Social media systems
Compliance/quality systems
N=292
SP is businesscritical

SP is LOBconnected

SP not businesscritical

SP not LOBconnected
How Do They Feel About SharePoint?
What Do People Hate About SharePoint?

1
Custom/Dev
2
Limitations
3
Web Parts
4

6 12
Usage Analysis 11
7
Social Features 10
8
Content 9
Mgmt 9
Security/Perm 14 Administration 9
10
5

Learning Curve

74
70
28
14

Integration

The Great SharePoint Survey Results 2012
Feelings Regarding SharePoint
How would you describe your feelings now regarding implementing SharePoint?
0%

It’s one of the best decisions we’ve…
It was a good decision

It’s been tough but was still the right…
We had high ambitions but have only…

No feelings either way
It was a poor decision but we are…
It was a poor decision and we have…
Other

5%

10%

15%

20%

25%

30%

55% with
positive feelings
about
implementing
SharePoint
9% made a poor
decision,
including 3%
who have (or are
in process of)
moving away
from SP

AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
N=310
What Do People Love About SharePoint?

1 82 App Platform 18
6
Collaboration 34 Self-Service 16
2
7
OOTB Features 32 Integration 14
3
8
Productivity 28 Customization 14
4
9
Flexibility
10
5 24 Doc Mgmt 14
Easy To Use

The Great SharePoint Survey Results 2012
SharePoint’s Growth In Jobs
Job Trends In Perspective
Some of the Surveys & Data Can Be Found At:
• Metalogix – Great Content Survey
• Collaboris – Great SharePoint Survey

• AIIM SharePoint Puzzle 2012 Survey Results
• Indeed Job Trends – For SharePoint
• SharePoint Census 2012 – Key Management and Governance Challenges
• QUMU 2013 EMEA SharePoint Survey
Richard@RHarbridge.com
Richard.Harbridge (Skype Name)
I Use Yammer Too!
www.RHarbridge.com
www.linkedin.com/in/RHarbridge/
www.facebook.com/RHarbridge/
@RHarbridge #ShareSurvey
Appendix Of Survey Statistics
We Didn’t Have Time For…
What Do They Use SharePoint For?
What Do They Use SharePoint For?

http://www.collaboris.com/sharepoint-newsletters/great-sharepoint-survey-results-2012
What Do They Use SharePoint For?
Which SharePoint 2013 Features Are You Most
Likely To Deploy?
SharePoint Census 2012 – Key Management and Governance Challenges
http://www.qumu.com/news/news-releases/532-qumu-2013-emea-sharepoint-survey-shows-strong-emphasis-on-training-development.html
EMEA SharePoint Usage Survey 2012
EMEA SharePoint Usage Survey 2012
EMEA SharePoint Usage Survey 2012
The Survey Says... Key Trends In The Industry You Should Know

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The Survey Says... Key Trends In The Industry You Should Know

  • 1. …AND THE SURVEY SAYS…KEY TRENDS IN THE INDUSTRY THAT YOU SHOULD KNOW Richard Harbridge Microsoft (USA)
  • 2. Who Here Has Seen Family Feud?
  • 3.
  • 4. Why Did They Implement SharePoint?
  • 5. What Was The Main Reason For Implementing SharePoint? Docs 6 Google 6 1 1 50 Project Mgmt 13 DropBox Portal/Intranet 25 Archive/RM 10 2 3 AMS-Legal 1 7 PBWorks NetDocuments 25 Don’t Know 1 Rplc File-Share 2 3 8 9 ShareFile Live Doc/CM 18 External9 Collab 8 4 2 Accellion 1 No Choice 13 BPM 10 5 5 YouSendIt Internal Collab AIIM SharePoint Puzzle 2012 Survey Results – Maximum of two reasons per respondent.
  • 6. Reasons For Implementing SharePoint What were your two main reasons for implementing SharePoint? (Max TWO) 0% Internal collaboration File-share replacement Web portal/intranet Live document/content management Project Management Document archiving/records… External collaboration Business Process Management… Public web management No choice/Company-wide rollout Don't know / Other 10% 20% 30% 40% 50% 60% Internal Collaboration (50%), file-share replacement (26%) and portal/intranet (26%)… …then live document management (19%). AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
  • 7. What Are Their Biggest Issues?
  • 8. What Would You Say Are Your Biggest On-going Business Issues? 6 1 46 DropBox Lack Strategy 39 2 3 NetDocuments 2 User Resistance 28 3 ShareFile Process Change 24 4 2 YouSendIt Lack Expertise 1 5 19 AMS-Legal Not Acc2Plan 19 6 1 Process 7 Map’n 17 PBWorks 1 Other! Accellion 1 8 12 Google Docs Info Policy AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent.
  • 9. Biggest On-going Business Issues What would you say are your biggest on-going business issues with your SharePoint system? (Max three) 0% Lack of expertise to maximize its… Lack of strategic plans on what to… Resistance from users: committing… Resistance from users: joining, and… Managing process change Managing SharePoint within the… 10% 20% 30% 40% 50% #1 Lack of expertise to get the best from it. #2 Lack of strategic plans on where to use it. #3 User resistance to commit documents. Not doing as much as we planned… Matching our business processes… None of these/Other, please specify AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent. N=310
  • 10.
  • 11. What Do They Integrate?
  • 12. What Enterprise Systems Have Been Integrated With SharePoint? 1 37 Ent Search 16 6 Web Content M 22 Records 7 Mgmt 15 2 HR Systems 17 CRM 3 8 14 ERP/Accting 17 Doc Capture 14 4 9 Other ECM/DM 16 Social 10 10 5 Proj Mgmt
  • 13. Integrated SharePoint Which of the following enterprise systems have you integrated with SharePoint? 0% 5% 10% 15% 20% 25% 30% 35% 40% Over one third (37%) have integrated their project management system into SP. Project Management Web Content Management HR systems Only 16% have integrated analytics or federated search into SP. ERP/accounting systems Other ECM/DM systems Analytics or federated search Records Management Only 14% have integrated scanning and capture into SP CRM/Customer Management Scanning and capture/imaging Social media systems Compliance/quality systems N=292
  • 14. SP is businesscritical SP is LOBconnected SP not businesscritical SP not LOBconnected
  • 15. How Do They Feel About SharePoint?
  • 16. What Do People Hate About SharePoint? 1 Custom/Dev 2 Limitations 3 Web Parts 4 6 12 Usage Analysis 11 7 Social Features 10 8 Content 9 Mgmt 9 Security/Perm 14 Administration 9 10 5 Learning Curve 74 70 28 14 Integration The Great SharePoint Survey Results 2012
  • 17. Feelings Regarding SharePoint How would you describe your feelings now regarding implementing SharePoint? 0% It’s one of the best decisions we’ve… It was a good decision It’s been tough but was still the right… We had high ambitions but have only… No feelings either way It was a poor decision but we are… It was a poor decision and we have… Other 5% 10% 15% 20% 25% 30% 55% with positive feelings about implementing SharePoint 9% made a poor decision, including 3% who have (or are in process of) moving away from SP AIIM SharePoint Puzzle 2012 Survey Results – Maximum of three issues per respondent. N=310
  • 18. What Do People Love About SharePoint? 1 82 App Platform 18 6 Collaboration 34 Self-Service 16 2 7 OOTB Features 32 Integration 14 3 8 Productivity 28 Customization 14 4 9 Flexibility 10 5 24 Doc Mgmt 14 Easy To Use The Great SharePoint Survey Results 2012
  • 20. Job Trends In Perspective
  • 21. Some of the Surveys & Data Can Be Found At: • Metalogix – Great Content Survey • Collaboris – Great SharePoint Survey • AIIM SharePoint Puzzle 2012 Survey Results • Indeed Job Trends – For SharePoint • SharePoint Census 2012 – Key Management and Governance Challenges • QUMU 2013 EMEA SharePoint Survey
  • 22. Richard@RHarbridge.com Richard.Harbridge (Skype Name) I Use Yammer Too! www.RHarbridge.com www.linkedin.com/in/RHarbridge/ www.facebook.com/RHarbridge/ @RHarbridge #ShareSurvey
  • 23. Appendix Of Survey Statistics We Didn’t Have Time For…
  • 24. What Do They Use SharePoint For?
  • 25. What Do They Use SharePoint For? http://www.collaboris.com/sharepoint-newsletters/great-sharepoint-survey-results-2012
  • 26. What Do They Use SharePoint For?
  • 27.
  • 28. Which SharePoint 2013 Features Are You Most Likely To Deploy?
  • 29. SharePoint Census 2012 – Key Management and Governance Challenges
  • 31.
  • 32.
  • 33. EMEA SharePoint Usage Survey 2012
  • 34. EMEA SharePoint Usage Survey 2012
  • 35. EMEA SharePoint Usage Survey 2012