0
#Share4Biz @RHarbridge
Succeeding With SharePoint
In Seven Steps
#Share4Biz @RHarbridge
Facilitated By: Richard Harbridge
My Name Is Richard Harbridge…
Our Goal Today…
From Here To Here
Seven Steps For Success…
Seven Steps For Success…
Meet Joe
Hi!
At Joe’s Company…
Decision Makers don’t have
Enough Information
The CFO needs to Reduce Costs
IT Services Struggles to
Keep Up
People Are Having Trouble
Finding What They Need
And
So Joe has an Idea!
We can solve our problems
with technology!
Since…
Awesome! Not as awesome.
Drupal
And Everyone in Joe’s Company
uses Microsoft Office…
SharePoint is the Perfect Fit!
Map the needs of the
organization to the right
technology…
This is important as Microsoft
alone has a quite a few…
• Dynamics CRM
• Dynamics ERP
• Dynamics AX
• Dynamics GP
• Dynami...
SharePoint is not a Silver Bullet…
SharePoint is not a Silver Bullet at NothingButSharePoint.com
Even SharePoint has multiple
options
Online
On
Site
Foundation
Standard
EnterpriseEnterprise
Standard
2010
2013
Foundation
It’s Big Ecosystem…
It’s not just a feature to
feature comparison…
So Joe does all that good
research and…
SharePoint Is Part Of His Overall
Enterprise Technology Plan
The Outcome
Within the overall enterprise technology
plan SharePoint meets specific business
needs.
What to watch out for…
We have to define our needs carefully
if we want to pick the right technology.
Seven Steps For Success…
Before we begin…
Let’s Talk About Perceptions
People See Different Things
Perceptions Impact Motivation
• Acceptance
• Curiosity
• Hunger
• Family
• Honour
• Idealism
• Independence
• Order
• Phys...
Two Key Groups Must Buy In and
Have The Right Expectations
IT Services Decision Makers
What is the most important thing
to IT Services?
Cost Of
Ownership
What are some ways we can
convince IT Services?
The Main Point of Implementing SharePoint:
 SharePoint eventually allows Business Users to
develop and implement business...
When I Say “SharePoint
Integration” You Probably Think
Of This...
Secondary (But Important) Points:
 SharePoint’s integra...
The Reality:
 IT struggles with supporting another technology.
SharePoint and IT
Search
Process
Control Management
Collaboration
Information
Information Overload
InformationInformationInformationInformat...
Explain Platform Benefits
Search
Process
Control Management
Collaboration
Information
Information
Search
Collaboration
Document
Management
Control
ProcessForms Services
Business
Intelligence
Personalization
R...
What is the most important thing
to Decision Makers?
Add Value To
Business
What are some ways we can
convince Decision Makers?
Add Value (Decision Makers)
The Biggest Point to Share is:
 SharePoint can help achieve business objectives by
improving ...
Prioritize and Plan
HR Onboarding Solutions
• Onboarding Workflow
• Onboarding Electronic Forms
• Integration with HRIS
• New Employee Site
Map Solutions to Objectives
Automate and
Improve HR
Employee File
Management
Automate and
Improve HR
Onboarding
Automate a...
What’s the expectation
we have to set?
It Takes Time
SharePoint Solutions (Evolution)
*Super Simplified
Business
Intelligence
Driven
Business Process
Driven
Collaboration
Driv...
The Outcome
Joe achieved momentum and buy in
by ensuring stakeholders have a shared
understanding of SharePoint value.
What to watch out for…
Joe must carefully manage expectations
and maintain the momentum.
Seven Steps For Success…
How do we get here?
 Show expected cost and return over multiple time periods.
 Remember to ‘discount’ values to account for cost of capital...
Evaluating with Real Options
Analysis
Evaluating with Monte Carlo
Analysis
This is
kind of
boring…
There are different ways of
calculating ROI…
There are really only two ways
of using ROI…
1. For Prioritization
2. To Improve Return
The Simplest ROI Formula Ever
Estimated Value
Estimated Difficulty
Even I can
do it!
1. For Prioritization
Examples
 I have a difficult requirement. It’s an 8 in difficulty (out of 10).
 I have an easy requirement. It’s a 2 in ...
ROI (traditionally) Measures
Financial Impact
2. To Improve Return
ROI analysis often misses 'non-
financial impact’ or ‘increased
potential’
Website/Intranet Visitors
Increased
Connections...
Example of
Non-Financial Measurement
2. To Improve Return
MEASURE THE
RIGHT THING
The Outcome
Joe is measuring effort effectively to
better prioritize or to improve return on
investment.
What to watch out for…
Fear of bad estimation leading to not
estimating at all. Vaguely right is better
than precisely wro...
Seven Steps For Success…
What is Governance?
GOVERNANCE
IS REQUIRED
Without effective governance; organization,
performance, and capability are
significantly reduced.
What does
that mean?
Without Governance
So how do we do it?
Teamwork is Key
There are typically 5 teams for SharePoint Governance:
 Business Strategy Team
 Initiatives/Technical St...
Identify patterns.
Plan for patterns.
Execute patterns.
I think I see
a Pattern.
Executing Governance
No Single “Approach”
Projects
Tasks
Communities
Practices
 Aggregate/Reference Document or Site
(Contains all SharePoint Info – Single Point of Reference)
 Objectives/Priorities
...
 Utilized by Business Users to develop and implement business solutions that
use technology without IT’s direct involveme...
 Objectives/Priorities
 Disaster Recovery Plan
 Storage and Quota Policies
 Monitoring Plans
 Maintenance Plans
 Ser...
 Objectives/Priorities
 Branding Guide
 SharePoint Designer Policy
 Workflow Policy
 Development Standards (Including...
 Objectives/Priorities
 Site Classification and Platform Classification
 Site Provisioning Process/Questionnaire
 User...
 User Lifecycle Policy
 Taxonomy Management
 Social Policies
 Content Standards
 Legal and Compliance Policy
 Search...
With Governance
The Outcome
Everyone Achieves a Shared Understanding
of SharePoint Related Processes
What to watch out for…
Not just documents, policies, and
procedures. It is an active and
ongoing process.
Seven Steps For Success…
What is the best approach for
SharePoint Implementations?
ITERATIVE
APPROACH
Why Iterative?
 SharePoint is a very large platform.
 It takes time to understand SharePoint.
 SharePoint is great for ...
Support Planning
SharePoint Can Be Difficult
These
Documents
Are Checked
Out!
SharePoint Can Be Intrusive
Doug Just
Signed You
Up For An
Alert!
Doug Just
Edited A
Document!
Sally Just
Edited A
Documen...
Don’t forget you aren’t
superman.
(Sorry Joe)
Multiple Tiers for Escalation
Tactical Support Team
Help Desk
Site Administrators
End Users
Learning Libraries/Online/Help...
Measure Support
Learn and use data to be proactive.
Diversify Support
resources/mediums
 Books and Manuals
 Online
 MSDN
 TechNet
 Blogs
 Cheat Sheets
 One on One
 Cl...
Avoid too much too fast.
Keep it simple.
It’s like learning to drive.
IS
Use them.
Productivity Hub
Support Tip…
RESPOND
You never want to give the IT busy
signal, or support busy signal.
The Outcome
SharePoint is supported effectively.
What to watch out for…
The training and support can be
costly in time and resources.
Seven Steps For Success…
How do we get successful
User Adoption?
USERS MUST
UNDERSTAND
THE VALUE
Successful User Adoption
Requires…
Do a video like this one…
Adoption
Activities
Listing
High Availability, Mobility and
Accessibility also lead to better
User Adoption!
Adoption
Activities
Listing
Create an Identity and Brand
Branding should make it easier to use.
Adoption
Activities
Listing
Consistency Across
User En...
Make it Fun!
Hold Contests, Scavenger Hunts, and
Other Activities
Adoption
Activities
Listing
Reward super users with
achievements.
Then promote the desire to get rewards.
Adoption
Activities
Listing
Create a SharePoint Showcase
Where users submit and show off
their SharePoint “Solutions”
Good Idea!
Adoption
Activities
L...
Make it easier to work with…
Make it easier to work with…
Powerful Columns
You Probably Didn’t
Know About
Make it easier to work with…
Why Leveraging
SharePoint Blog Features
for News is a Great Idea
The Outcome
SharePoint is successfully adopted by a
large enough group of users to be deemed
successful.
What to watch out for…
The build it they will come
approach will not work alone.
Seven Steps For Success…
What about New Work &
Growth?
Spend time in advance building a
channel for new work
Know your limits
Grow your team
Know your team and needs
 Developers(s)
 Administrators(s)
 Architect(s)
 Business Analyst(s)
 Project Manager(s)
 S...
Cultivate new work!
It’s a good thing.
This boosts user adoption!
(More functionality and dependency over time)
The Outcome
The SharePoint Implementation continues to
grow, expand and provide more value.
What to watch out for…
You need to plan support for new
work/requests otherwise people
will lose confidence.
Seven Steps For Success…
Seven Steps For Success…
Key: Understand
Business Needs
& Map To Them
Seven Steps For Success…
Key: Share
Alignment, Vision
& Expectations
Seven Steps For Success…
Key: Measure To
Improve & Return
More
Seven Steps For Success…
Key: Use Team
Work & Execute
With Patterns
Seven Steps For Success…
Key: Be Iterative,
Leverage Others,
& Respond
Seven Steps For Success…
Key: Share The
Value & Successes
Seven Steps For Success…
Key: Manage Your
Capabilities &
Priorities
Questions? Ideas? Feedback? Contact me:
 Twitter: @RHarbridge
 Blog: http://www.RHarbridge.com
 Email: Richard@RHarbrid...
Succeeding With SharePoint In Seven Steps - Share Atlanta
Succeeding With SharePoint In Seven Steps - Share Atlanta
Succeeding With SharePoint In Seven Steps - Share Atlanta
Succeeding With SharePoint In Seven Steps - Share Atlanta
Succeeding With SharePoint In Seven Steps - Share Atlanta
Succeeding With SharePoint In Seven Steps - Share Atlanta
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Succeeding With SharePoint In Seven Steps - Share Atlanta

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  • My dedication to you before I begin. By the end of this you will have gained 3 things. It might be new knowledge, it might be a new method but you MUST gain 3 things by the end. If you don’t my first challenge to you is to stalk me, hunt me down and make sure you get 3 things from me. Because I owe you 3 things! This is meant to help you. 
  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Meaning to re-work slide – for HR onboarding example.
  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • You take the estimated value and divide that by the estimated level of difficulty then times (*) it by 100 to get the percentage of ROI.
  • You take the estimated value and divide that by the estimated level of difficulty then times (*) it by 100 to get the percentage of ROI.
  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • Understanding the ‘Why’ & Making a Decision
    Achieving Buy In and Setting Expectations
    Determining and Supporting ROI
    Implementing Successful Governance
    Approaching and Supporting SharePoint
    Improving User Adoption
    Planning for New Work and Growth

  • A lot of this can seem daunting and I know one of the hardest things is figuring out how to do some of the things I have shown today. If you are interested in further training or assistance please let me know.

    It's our commitment to you that we will continue to hear your feedback and identify the issues. I encourage you to give us feedback during the coming months, and we will continue to deliver more and more functionality, more and more guidance to help you be successful with your application of SharePoint.

    Thank You for Reading/Listening
  • Transcript of "Succeeding With SharePoint In Seven Steps - Share Atlanta"

    1. 1. #Share4Biz @RHarbridge Succeeding With SharePoint In Seven Steps #Share4Biz @RHarbridge Facilitated By: Richard Harbridge
    2. 2. My Name Is Richard Harbridge…
    3. 3. Our Goal Today… From Here To Here
    4. 4. Seven Steps For Success…
    5. 5. Seven Steps For Success…
    6. 6. Meet Joe Hi!
    7. 7. At Joe’s Company…
    8. 8. Decision Makers don’t have Enough Information
    9. 9. The CFO needs to Reduce Costs
    10. 10. IT Services Struggles to Keep Up
    11. 11. People Are Having Trouble Finding What They Need And
    12. 12. So Joe has an Idea!
    13. 13. We can solve our problems with technology!
    14. 14. Since… Awesome! Not as awesome. Drupal
    15. 15. And Everyone in Joe’s Company uses Microsoft Office…
    16. 16. SharePoint is the Perfect Fit!
    17. 17. Map the needs of the organization to the right technology…
    18. 18. This is important as Microsoft alone has a quite a few… • Dynamics CRM • Dynamics ERP • Dynamics AX • Dynamics GP • Dynamics NAV • Dynamics SL Exchange Lync
    19. 19. SharePoint is not a Silver Bullet… SharePoint is not a Silver Bullet at NothingButSharePoint.com
    20. 20. Even SharePoint has multiple options Online On Site Foundation Standard EnterpriseEnterprise Standard 2010 2013 Foundation
    21. 21. It’s Big Ecosystem…
    22. 22. It’s not just a feature to feature comparison…
    23. 23. So Joe does all that good research and…
    24. 24. SharePoint Is Part Of His Overall Enterprise Technology Plan
    25. 25. The Outcome Within the overall enterprise technology plan SharePoint meets specific business needs.
    26. 26. What to watch out for… We have to define our needs carefully if we want to pick the right technology.
    27. 27. Seven Steps For Success…
    28. 28. Before we begin…
    29. 29. Let’s Talk About Perceptions
    30. 30. People See Different Things
    31. 31. Perceptions Impact Motivation • Acceptance • Curiosity • Hunger • Family • Honour • Idealism • Independence • Order • Physical Activity • Power • Attractiveness • Saving • Social Contact • Status • Security • Vengeance
    32. 32. Two Key Groups Must Buy In and Have The Right Expectations IT Services Decision Makers
    33. 33. What is the most important thing to IT Services?
    34. 34. Cost Of Ownership
    35. 35. What are some ways we can convince IT Services?
    36. 36. The Main Point of Implementing SharePoint:  SharePoint eventually allows Business Users to develop and implement business solutions that use technology without IT’s direct involvement. SharePoint and IT
    37. 37. When I Say “SharePoint Integration” You Probably Think Of This... Secondary (But Important) Points:  SharePoint’s integration with technologies you already use and it’s extendibility are invaluable. SharePoint and IT Exchange Lync
    38. 38. The Reality:  IT struggles with supporting another technology. SharePoint and IT
    39. 39. Search Process Control Management Collaboration Information Information Overload InformationInformationInformationInformation
    40. 40. Explain Platform Benefits Search Process Control Management Collaboration Information
    41. 41. Information Search Collaboration Document Management Control ProcessForms Services Business Intelligence Personalization Records Management Explain Platform Benefits Search Collaboration Document Management Control ProcessForms Business Intelligence Personalization Records Management
    42. 42. What is the most important thing to Decision Makers?
    43. 43. Add Value To Business
    44. 44. What are some ways we can convince Decision Makers?
    45. 45. Add Value (Decision Makers) The Biggest Point to Share is:  SharePoint can help achieve business objectives by improving productivity, reducing waste, etc. The Reality:  Business Objectives are often not specific enough to be achievable.  It takes time and investment to reach the point all managers and executives want.
    46. 46. Prioritize and Plan
    47. 47. HR Onboarding Solutions • Onboarding Workflow • Onboarding Electronic Forms • Integration with HRIS • New Employee Site
    48. 48. Map Solutions to Objectives Automate and Improve HR Employee File Management Automate and Improve HR Onboarding Automate and Improve Absence Management Centralize Knowledge and Resources Provide HR Self Service Adjust Site Structure     Onboarding Workflow   Onboarding Electronic Forms    Integration With HRIS      New Employee Site      Document Capture Automation     Direct Relationship Indirect Relationship * Objectives/solutions should be more specific – Example purposes only.
    49. 49. What’s the expectation we have to set?
    50. 50. It Takes Time
    51. 51. SharePoint Solutions (Evolution) *Super Simplified Business Intelligence Driven Business Process Driven Collaboration Driven Information Driven Communication Collaboration Workflow/ Auditing Reporting Dashboards
    52. 52. The Outcome Joe achieved momentum and buy in by ensuring stakeholders have a shared understanding of SharePoint value.
    53. 53. What to watch out for… Joe must carefully manage expectations and maintain the momentum.
    54. 54. Seven Steps For Success…
    55. 55. How do we get here?
    56. 56.  Show expected cost and return over multiple time periods.  Remember to ‘discount’ values to account for cost of capital impact and the fact $5 dollars today is worth less than $5 in the future. Evaluating With Discounted Cash Flow
    57. 57. Evaluating with Real Options Analysis
    58. 58. Evaluating with Monte Carlo Analysis
    59. 59. This is kind of boring… There are different ways of calculating ROI…
    60. 60. There are really only two ways of using ROI… 1. For Prioritization 2. To Improve Return
    61. 61. The Simplest ROI Formula Ever Estimated Value Estimated Difficulty Even I can do it! 1. For Prioritization
    62. 62. Examples  I have a difficult requirement. It’s an 8 in difficulty (out of 10).  I have an easy requirement. It’s a 2 in difficulty (out of 10).  The expected value of the difficult requirement is 4 (out of 10).  The expected value of the easy requirement is 6 (out of 10). Estimated Value Estimated Difficulty 1. For Prioritization
    63. 63. ROI (traditionally) Measures Financial Impact 2. To Improve Return
    64. 64. ROI analysis often misses 'non- financial impact’ or ‘increased potential’ Website/Intranet Visitors Increased Connections User Complaints Improved Morale Improved Skills Improved Know-How Innovation Better Reputation Employment ApplicationsClick-throughs Comments Positive Word of Mouth Negative Word of Mouth Improved Relationships 2. To Improve Return
    65. 65. Example of Non-Financial Measurement 2. To Improve Return
    66. 66. MEASURE THE RIGHT THING
    67. 67. The Outcome Joe is measuring effort effectively to better prioritize or to improve return on investment.
    68. 68. What to watch out for… Fear of bad estimation leading to not estimating at all. Vaguely right is better than precisely wrong.
    69. 69. Seven Steps For Success…
    70. 70. What is Governance?
    71. 71. GOVERNANCE IS REQUIRED
    72. 72. Without effective governance; organization, performance, and capability are significantly reduced. What does that mean?
    73. 73. Without Governance
    74. 74. So how do we do it?
    75. 75. Teamwork is Key There are typically 5 teams for SharePoint Governance:  Business Strategy Team  Initiatives/Technical Strategy Team  Tactical Teams:  Tactical Operations Team  Tactical Development Team  Tactical Support Team
    76. 76. Identify patterns. Plan for patterns. Execute patterns.
    77. 77. I think I see a Pattern.
    78. 78. Executing Governance
    79. 79. No Single “Approach” Projects Tasks Communities Practices
    80. 80.  Aggregate/Reference Document or Site (Contains all SharePoint Info – Single Point of Reference)  Objectives/Priorities (Tech/Business) Governance Outcomes
    81. 81.  Utilized by Business Users to develop and implement business solutions that use technology without IT’s direct involvement.  Our primary unified application delivery platform.  Our primary workflow/business process automation platform.  Our intranet and communication center for internal corporate communications. SharePoint will be…  Our (external) web content management platform.  Our primary document management platform.  Our contact management platform. SharePoint will not be…
    82. 82.  Objectives/Priorities  Disaster Recovery Plan  Storage and Quota Policies  Monitoring Plans  Maintenance Plans  Service Level Agreements  Security Policies  Deployment Process, Policies, and Schedule Operations Outcomes SharePoint Governance Documents
    83. 83.  Objectives/Priorities  Branding Guide  SharePoint Designer Policy  Workflow Policy  Development Standards (Including OOTB vs Custom)  Development Environment Policy  Testing Requirements  Deployment Process, Policies, and Schedule Development Outcomes SharePoint Standards Online
    84. 84.  Objectives/Priorities  Site Classification and Platform Classification  Site Provisioning Process/Questionnaire  User Expectations Agreement  Roles and Responsibilities  Support Agreement(s)  Training and Communication Plans  MySite Policies (Pictures)… Support Outcomes SharePoint Governance Documents
    85. 85.  User Lifecycle Policy  Taxonomy Management  Social Policies  Content Standards  Legal and Compliance Policy  Search Management Support Outcomes SharePoint Standards Online
    86. 86. With Governance
    87. 87. The Outcome Everyone Achieves a Shared Understanding of SharePoint Related Processes
    88. 88. What to watch out for… Not just documents, policies, and procedures. It is an active and ongoing process.
    89. 89. Seven Steps For Success…
    90. 90. What is the best approach for SharePoint Implementations?
    91. 91. ITERATIVE APPROACH
    92. 92. Why Iterative?  SharePoint is a very large platform.  It takes time to understand SharePoint.  SharePoint is great for rapid prototyping, and for proof of concept work.  It ensures there is enough time to review, adjust, and communicate.
    93. 93. Support Planning
    94. 94. SharePoint Can Be Difficult These Documents Are Checked Out!
    95. 95. SharePoint Can Be Intrusive Doug Just Signed You Up For An Alert! Doug Just Edited A Document! Sally Just Edited A Document! You Have A New Colleague In SharePoint John Just Added You To A Site! Bob Deleted A Document!
    96. 96. Don’t forget you aren’t superman. (Sorry Joe)
    97. 97. Multiple Tiers for Escalation Tactical Support Team Help Desk Site Administrators End Users Learning Libraries/Online/Help You can’t know everything.
    98. 98. Measure Support Learn and use data to be proactive.
    99. 99. Diversify Support resources/mediums  Books and Manuals  Online  MSDN  TechNet  Blogs  Cheat Sheets  One on One  Classroom Training  Forums  Help  Etc
    100. 100. Avoid too much too fast. Keep it simple. It’s like learning to drive.
    101. 101. IS Use them.
    102. 102. Productivity Hub
    103. 103. Support Tip…
    104. 104. RESPOND You never want to give the IT busy signal, or support busy signal.
    105. 105. The Outcome SharePoint is supported effectively.
    106. 106. What to watch out for… The training and support can be costly in time and resources.
    107. 107. Seven Steps For Success…
    108. 108. How do we get successful User Adoption?
    109. 109. USERS MUST UNDERSTAND THE VALUE
    110. 110. Successful User Adoption Requires…
    111. 111. Do a video like this one… Adoption Activities Listing
    112. 112. High Availability, Mobility and Accessibility also lead to better User Adoption! Adoption Activities Listing
    113. 113. Create an Identity and Brand Branding should make it easier to use. Adoption Activities Listing Consistency Across User Environments Modify Provisioned Site (or Templates) Based on Need
    114. 114. Make it Fun! Hold Contests, Scavenger Hunts, and Other Activities Adoption Activities Listing
    115. 115. Reward super users with achievements. Then promote the desire to get rewards. Adoption Activities Listing
    116. 116. Create a SharePoint Showcase Where users submit and show off their SharePoint “Solutions” Good Idea! Adoption Activities Listing
    117. 117. Make it easier to work with…
    118. 118. Make it easier to work with… Powerful Columns You Probably Didn’t Know About
    119. 119. Make it easier to work with… Why Leveraging SharePoint Blog Features for News is a Great Idea
    120. 120. The Outcome SharePoint is successfully adopted by a large enough group of users to be deemed successful.
    121. 121. What to watch out for… The build it they will come approach will not work alone.
    122. 122. Seven Steps For Success…
    123. 123. What about New Work & Growth?
    124. 124. Spend time in advance building a channel for new work
    125. 125. Know your limits
    126. 126. Grow your team
    127. 127. Know your team and needs  Developers(s)  Administrators(s)  Architect(s)  Business Analyst(s)  Project Manager(s)  Site Administrator(s)  Super Users(s)  Trainer(s)
    128. 128. Cultivate new work! It’s a good thing. This boosts user adoption! (More functionality and dependency over time)
    129. 129. The Outcome The SharePoint Implementation continues to grow, expand and provide more value.
    130. 130. What to watch out for… You need to plan support for new work/requests otherwise people will lose confidence.
    131. 131. Seven Steps For Success…
    132. 132. Seven Steps For Success… Key: Understand Business Needs & Map To Them
    133. 133. Seven Steps For Success… Key: Share Alignment, Vision & Expectations
    134. 134. Seven Steps For Success… Key: Measure To Improve & Return More
    135. 135. Seven Steps For Success… Key: Use Team Work & Execute With Patterns
    136. 136. Seven Steps For Success… Key: Be Iterative, Leverage Others, & Respond
    137. 137. Seven Steps For Success… Key: Share The Value & Successes
    138. 138. Seven Steps For Success… Key: Manage Your Capabilities & Priorities
    139. 139. Questions? Ideas? Feedback? Contact me:  Twitter: @RHarbridge  Blog: http://www.RHarbridge.com  Email: Richard@RHarbridge.com  Resources: 50+ User Adoption Activities Adoption Activities 130+ SharePoint Standards SPStandards.com 35+ Governance Documents Governance Documents 80+ Downloadable Presentations SlideShare.com/RHarbridge A Step In The Right Direction Thank you to all sponsors, organizers, and you for making this possible.
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