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Overview of The Community Roundtable

Overview of The Community Roundtable



The Community Roundtable is dedicated to advancing the business of community. ...

The Community Roundtable is dedicated to advancing the business of community.
Follow us on Twitter @TheCR
To join our free TheCR News mailing list, go to: http://bit.ly/GB2s2q
To join TheCR Network, go to: http://community-roundtable.com/join-thecr-network/



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    Overview of The Community Roundtable Overview of The Community Roundtable Presentation Transcript

    • The Community RoundtableAdvancing the Business of Community The Community Roundtable www.community-roundtable.com
    • Our Mission1.  Enable community and social business leaders to succeed through professional development, tools, research and advisory services. 2.  Champion individuals and organizations working to advance the business of community.3.  Educate the market about business communities and their value through research and content.
    • TheCR Services TheCR Network TrainingA membership-based network of On demand training modules for twocommunity, social media and social community roles:business leaders which provides: •  Community Manager•  Peer and expert interaction •  Social or Community Strategist•  Report library of peer practices•  Tools and templates•  Professional concierge servicesTheCR Focus TheCR AdvisoryA monthly report subscription Industry experts that deliverproviding insights gleaned from customized solutions in the followingpractitioners and for: ways:•  Executive sponsors •  Keynotes•  Operational stakeholders •  Workshops•  Advocates and part-time •  Retained Advisorycommunity managers
    • Outcomes Innovation –  Understand the state of the community management discipline –  Develop community leadership skills quickly –  Quickly develop advocates and stakeholders Savings –  Receive discounts on resources and conferences –  Access to participate in a range of eventsPerformance –  Professional coaching –  Participate and influence research –  Build relationships and learn from vetted experts & leading peers
    • Our Diverse MembershipMembers have an average of 4 years of community management experience
    • Member Industries
    • Member Profile Primary Functional Role Responsibility Level 6%   7%   8%   14%   24%  34%   45%   34%   6%   19%   Community  Management   Customer  Support   Internal  Communica=ons   IT/Collabora=on/KM   Marke=ng   PR/Communica=ons   Professional  Services   VP   Director   Manager   Individual  Contributor  
    • Community Maturity Model TM Stage 1 Stage 2 Stage 3 Stage 4 Hierarchy Emergent Community Networked Community Familiarize &Strategy Listen Participate Build Integrate Command &Leadership Control Consensus Collaborative DistributedCulture Reactive Contributive Emergent ActivistCommunity Defined roles & Integrated roles & None InformalManagement processes processesContent & Formal & Some user Community Integrated formalProgramming Structured generated content created content & user generatedPolicies & No Guidelines for Restrictive social Flexible social InclusiveGovernance UGC media policies media policies Consumer tools Consumer & self- Mix of consumer & ‘Social’ functionality isTools used by individuals service tools enterprise tools integratedMetrics & Activities & Behaviors &Measurement Anecdotal Basic Activities Content Outcomes
    • What TheCR Network Members Have to Say
    • What TheCR Network Members Have to Say
    • What TheCR Network Members Have to Say
    • Individual Membership Options Lurker   Friend   TheCR  Focus   TheCR  Network   Subscriber   Member  Blog  and  @TheCR   ✔   ✔   ✔   ✔  TheCR  Quick  Chat  Podcasts   ✔   ✔   ✔   ✔  Community  Maturity  Model   ✔   ✔   ✔   ✔  TheCR  Live  Lunches   ✔   ✔   ✔  TheCR  Monthly  NewsleSer   ✔   ✔   ✔  Monthly  Report  Subcrip=on   ✔   ✔  Weekly  Roundtable  Calls   ✔  Private  Online  Community   1  Seat  Weekly  Roundtable  Summaries  &   ✔  Reports  Professional  Concierge  Service   ✔  Price   Public   Free   $350/year   $995/year   www.community-roundtable.com
    • TheCR Enterprise Packages We develop client competencies through training, professional development and research Good Better Best TheCR Training TheCR Training TheCR Training • Community Team (3) • Community Team (6) • Community Team TheCR Network TheCR Network TheCR Network •  Community Team (3) •  Community Team (3) •  Community Team Research Research Research • TheCR Focus for Executive • TheCR Focus for Executive • TheCR Focus for Executive Sponsors (5) Sponsors (5) Sponsors TheCR Advisory TheCR Advisory • Executive & Stakeholder • Executive & Stakeholder Education Education -  The Business of Community -  The Business of Community -  Community Management -  Community Management Fundamentals Fundamentals -  Eight Competencies to Socializing Your Organization •  Workshop -  Strategy -  Content & Programming
    • Contact Us" Twitter - @TheCR" www.community-roundtable.com" Jim Storer – jim@community-roundtable.com" @jimstorer"Rachel Happe – rachel@community-roundtable.com" @rhappe"