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The Community Roundtable is a training, professional development and research company with a mission of advancing the business of community and providing resources for community professionals. …

The Community Roundtable is a training, professional development and research company with a mission of advancing the business of community and providing resources for community professionals.

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  • 1. Partnering with The Community Roundtable
  • 2. 2 About The Community Roundtable
  • 3. Mission: Advance the Business of Community 1. Champion: Advocate for the needs of community business owners & teams 2. Educate: Provide training solutions to community & social business leaders 3. Curate: Aggregate, document & share community management best practices Services TheCR Network | TheCR Advisory | TheCR Research | TheCR Training Leadership Rachel Happe Principal & Co-Founder @rhappe Jim Storer Principal & Co-Founder @jimstorer About The Community Roundtable www.communityroundtable.com
  • 4. 1. Research. We publish industry leading research, including an annual State of Community Management study, Social Executive research, the Community Manager Salary Survey, and have a library of 200+ best practice reports. 2. Experience. Our work with 100+ organizations gives us unique insight into community best practices and standards. 3. Access to Practitioners. TheCR Network’s expertise and our collaboration with members provides unparalleled access to emerging practices and standards. 4 The Community Roundtable Advantage www.communityroundtable.com
  • 5. Member Organizations & Clients
  • 6. 6 The Community Roundtable’s Services TheCR Network Advisory Toolkits Benchmarking Training Research www.communityroundtable.com
  • 7. 7 The Community Maturity Model
  • 8. The Community Maturity Model www.communityroundtable.com
  • 9. The Community Maturity Model The Community Maturity Model how we organize our research, training and TheCR Network programming. It is widely used today by TheCR Network members and beyond to: • Evaluate and assess their organization’s social and community efforts www.communityroundtable.com through gap analysis • Understand the expertise and skill sets required for successful community development • Develop a road map to advance community efforts in their organization • Educate and manage expectations of executives, advocates and colleagues • Create training for those tasked with working on social strategy and community
  • 10. 10 Services
  • 11. The Community Roundtable’s Services TheCR Toolkits Network Training Advisory Benchmarking www.communityroundtable.com Research
  • 12. www.communityroundtable.com TheCR Network TheCR Network provides exclusive resources, research and support to community professionals looking to level up their skills and broaden their professional network. Benefits include: TheCR Library - a collection of hundreds of resources available exclusively to our members. Includes research, resource bundles, case studies, conference resources and roundtable reports. Peer and Expert Interactions - The members-only forums inside TheCR Network and networking opportunities provide an intangible and invaluable resource in the form of hundreds of community experts – all tuned in and eager to help. Roundtable Reports - One of the cornerstones of TheCR Network is an ongoing series of expert-led roundtable calls. All members have unlimited access to these live events (held weekly) and a complete archive of 200+ past calls. Professional Development - In addition to several on-going series of member-focused events we provide peer-matching programs, help placing members in relevant and exciting speaking engagements and expert concierge services at no additional cost.
  • 13. www.communityroundtable.com Toolkits TheCR's Toolkits are designed to help individuals and community teams map out the next challenges in their community journey. Start Toolkit Build Toolkit The State of Community Management Toolkit The Social Executive Toolkit
  • 14. www.communityroundtable.com Research The Community Roundtable conducts industry-leading research across all facets of the community management industry. Our three main research platforms are the State of Community Management, the Social Executive and the Community Manager Salary Survey. The State of Community Management The Social Executive The Community Manager Salary Survey
  • 15. www.communityroundtable.com Training The Community Roundtable’s community management training is ideal for individuals new to the community management field, community teams wishing to level set around a consistent framework (the Community Maturity Model) and community managers who wish to fill professional gaps and demonstrate expertise. Training options include: • Internal Community Manager Training Modules • External Community Manager Training Modules • Custom Solutions for Organizations
  • 16. www.communityroundtable.com Advisory The Community Roundtable offers custom advisory services for organizations looking to to looking to start their journey, build out their community program or grow a community program that is not yet at its full potential. Services include: • Speaking and Executive Education • Team Workshops • Strategic Advice • Executive Assessment and Coaching • Custom Research • Retained Advisory Contracts
  • 17. Community Performance Benchmark A GPS for your community journey. The Community Performance Benchmark provides a valuable assessment of where your community actually stands - benchmarking your management processes and providing you with a guide to your community management strengths and needs. www.communityroundtable.com
  • 18. 18 Ways to Partner With The Community Roundtable
  • 19. Partnership Opportunities We partner with vendors, consulting firms and agencies to enable their success in marketing, customer support and service www.communityroundtable.com Thought Leadership/ Lead Generation development. Customer Success Partner Services Content Sponsorships • Subscription Research • eBooks & White Papers • Reports Experiences • Webinars • Keynotes • Workshops A La Carte Services • Training • TheCR Network Membership • Advisory Solution Packages • Start • Build • Grow Research Based • Community Performance Benchmark • Maturity Assessments • The Social Executive Assessments Staff/Client Training • Specialist • Manager • Strategist
  • 20. because I greatly value interaction with my companies – sharing experiences, learning from one another, encouraging each other and helping the profession of community 20 What TheCR Network Members Are Saying… I joined The Community Roundtable peers who hold similar roles in other management develop. Jeff Ross, Humana www.communityroundtable.com
  • 21. TheCR offers excellent programming, access to industry leading experts, value-added conference programming that adds to our 21 What TheCR Network Members Are Saying… concierge services, research and collective knowledge in community management. Claire Flanagan, Jive Software www.communityroundtable.com
  • 22. 22 What TheCR Network Members Are Saying… My favorite community management thought leaders are The Community Roundtable and its founders Jim Storer and Rachel Happe. Nigel Fortlage, GHY International www.communityroundtable.com
  • 23. 23 What TheCR Network Members Are Saying… The resources The Community Roundtable gives its members are amazing. Every time I join one of their member roundtable calls, I learn a ton. Maria Ogneva, Sidecar www.communityroundtable.com
  • 24. Contact Us Email us: info@communityroundtable.com Tweet us: @TheCR Visit TheCR: www.communityroundtable.com www.communityroundtable.com