Partnering with TheCR

Partnering with TheCR



The Community Roundtable is a training, professional development and research company with a mission of advancing the business of community.

The Community Roundtable is a training, professional development and research company with a mission of advancing the business of community.



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Partnering with TheCR Partnering with TheCR Presentation Transcript

  • Partnering with The Community Roundtable
  • About The Community RoundtableMission:  Advance  the  Business  of  Community   Services  1.  Champion:  Advocate  for  the  needs  of  community   •  TheCR  Network   business  owners  and  teams   •  TheCR  Focus  2.  Educate:  Provide  training  soluGons  to  community  &   •  TheCR  Advisory   social  business  leaders   •  TheCR  Research  3.  Curate:  Aggregate,  document,  and  share  community   •  Community  Management   management  best  pracGces   Training  Member  OrganizaGons  &  Clients   Leadership  Team   Rachel  Happe   Principal  and  Co-­‐Founder   @rhappe   Jim  Storer   Principal  and  Co-­‐Founder   @jimstorer  
  • Community Maturity Model TMTheCR services are all structured around the stages and competencies in the CMM Stage 1 Stage 2 Stage 3 Stage 4 Hierarchy Emergent Community Networked Community Familiarize & Strategy Listen Participate Build Integrate Command & Leadership Control Consensus Collaborative Distributed Culture Reactive Contributive Emergent Activist Community Defined roles & Integrated roles & None Informal Management processes processes Content & Formal & Some user Community Integrated formal Programming Structured generated created content & user generated content Policies & No Guidelines for Restrictive social Flexible social Inclusive Governance UGC media policies media policies Consumer tools Consumer & self- Mix of consumer & Social functionality Tools used by individuals service tools enterprise tools is integrated Metrics & Activities & Behaviors & Anecdotal Basic Activities Measurement Content Outcomes
  • TheCR’s Solutions We develop client competencies through training, professional development and research Start Build Grow TheCR Training TheCR Training TheCR Training • Community Lead • Community Team • Stakeholders TheCR Network TheCR Network TheCR NetworkStage •  Community Lead Stage •  Community Team Stage •  Community Team Stage 1 Research 2 Research 3 Research 4 •  TheCR Focus for •  TheCR Focus for •  TheCR Focus for Executive Sponsors Executive Sponsors Executive Sponsors •  TheCR Focus for •  TheCR Focus for TheCR Advisory Stakeholders Stakeholders •  Executive Education TheCR Advisory TheCR Advisory •  Stakeholder •  Stakeholder Education Education •  Workshop •  Workshop
  • TheCR’s ServicesOur services are designed to educate different audiences at different stages of the social business journey TheCR Network Training A membership-based network of On demand and in person training community, social media and social modules for a variety of community business leaders which provides: roles: •  Peer and expert interaction •  Specialist/Moderator •  Report library of peer practices •  Community Manager •  Tools and templates •  Social or Community Strategist •  Professional concierge services TheCR Focus TheCR Advisory A monthly report subscription Industry experts that deliver providing insights gleaned from customized solutions in the following practitioners and for: ways: •  Executive sponsors •  Keynotes •  Operational stakeholders •  Workshops •  Advocates and part-time •  Retained Advisory community managers
  • TheCR Thought Leadership Our research platforms educate the market, inform our services, and enable partner services State  of  Community   The  Social  Execu6ve   Management   TSE  looks  at  execu6ve   The  SOCM  provides   adop6on  and  the   insight  on  community   linkage  between   programs  and  prac6ces,   TheCR’s research business  strategy  and   learned  from  leading   portfolio is designed to the  use  of  social   prac66oners.     provide a technologies.   comprehensive view of how leading Community  Maturity   organizations are Career  Path  of  the   ModelTM   succeeding in social Community   Professional   By  capturing  the   business. This  research  looks  at   maturity  of  different   compensa6on,  roles   organiza6ons,  we  help   and  experience  of   the  market  mature   community   more  quickly.   professionals.  ©  The  Community  Roundtable,  2012  All  Rights  Reserved  
  • Ways We Partner We partner with vendors, consulting firms and agencies to enable their success in marketing, customer support and service development Content Sponsorships ExperiencesThought •  Subscription Research •  WebinarsLeadership •  eBooks & white papers •  Keynotes •  Reports •  Workshops A La Carte Services Solution Packages •  Training •  StartCustomer •  TheCR Network •  BuildSuccess Membership •  Grow •  Advisory Research Based Staff TrainingPartner •  Maturity Assessments •  SpecialistServices •  The Social Executive •  Manager Assessments •  Strategist
  • What TheCR NetworkMembers Have to Say
  • What TheCR NetworkMembers Have to Say
  • Contact Us! Twitter - @TheCR"" Jim Storer –" @jimstorer"Rachel Happe –" @rhappe"