Community Maturity Model
 

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The Community Maturity Model (CMM) can be used as a roadmap for social business planning or as a communications tool to align various stakeholders. Definitions of the stages and competencies can be ...

The Community Maturity Model (CMM) can be used as a roadmap for social business planning or as a communications tool to align various stakeholders. Definitions of the stages and competencies can be found in the 2012 State of Community Management report.
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Community Maturity Model Presentation Transcript