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Community Maturity Model

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The Community Maturity Model (CMM) can be used as a roadmap for social business planning or as a communications tool to align various stakeholders. Definitions of the stages and competencies can be …

The Community Maturity Model (CMM) can be used as a roadmap for social business planning or as a communications tool to align various stakeholders. Definitions of the stages and competencies can be found in the 2012 State of Community Management report.
Feel free to download and use with attribution - it is in .ppt format.

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