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Strategic Use of Circulation Data: Moving Beyond the Basics
 

Strategic Use of Circulation Data: Moving Beyond the Basics

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Note: This presentation includes notes with some of the slides. Click on the "Speaker Notes" tab below the slides to see them or download the presentation to view them in PowerPoint. ...

Note: This presentation includes notes with some of the slides. Click on the "Speaker Notes" tab below the slides to see them or download the presentation to view them in PowerPoint.

Tightening materials budgets and physical space constraints have intensified the focus on usage data for decision making purposes. For print books, circulation is the most trusted indicator of use. Circulation data can drive decisions about everything from acquisitions and weeding to staffing levels and hours of operation. Modern integrated library systems record and maintain a rich and detailed array of circulation data, yet decisions are often based upon only the most rudimentary measures, such as total circulation, or average circulation per volume.

Taking advantage of the time and location data within circulation transactions, and combining it with demographics, acquisitions, and holdings data can provide a basis for more sophisticated analysis of book circulation that is better suited to strategic planning needs. This presentation examines some of the issues with the gathering and analysis of circulation data and also looks at different ways to measure circulation. It includes examples of time series and ratio analysis that can be applied to circulation data, and how the data and analysis can be used for decision making.

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  • When were these ideas published?
  • Ifa book circulates a lot, studies suggest it will be browsed a lot, and vice-versa, which gives more credence to using circulation as a stand-in for all usage, although there is undoubtedly subject-specific variation.
  • How do we make good use of the circulation data that’s available?
  • We have data, but there is considerable variation in quality and completeness. Library automation systems have evolved significantly.
  • Even if your institution uses a “modern” ILS that retains detailed circulation data, getting data suitable for collection management decisions isn’t necessarily just a matter of “pushing a few button”The fact that we can now quickly gather a large volume of data and manipulate it in various ways does not assure its accuracy or trustworthiness. In some respects, modern circulation analysis has more potential pitfalls than analysis done in the pre-automation era.
  • 1) It can be surprisingly difficult to limit a set of bibliographic records to print books. There is no single cataloging designation for what we commonly think of as print books.Helpful filtering mechanisms: Bibliographic Format (positions 6 and 7 in the MARC Leader) Form of Item (008 - Fixed-Length Data Elements position 23)GMD (General Material Designator, field 245 h) Call number prefix (852 k)2) Formeaningful circulation analysis,we have to know whether an item can circulate, and if so, for how long it’s been available to do soNeeded for reliable analysis: An indicator of whether or not an item circulates A rough indicator of when the item became available to circulate (not the publication date!) A mechanism to filter out records for lost, missing, or withdrawn items that may still be in the system3) There are certain kinds of parameters we may like to analyze for which standard MARC records may not be suitable. For example, we might want to analyze circulation by publisher, but the publisher field (260 b) is not authority controlled, leading to inconsistent spelling and abbreviation, which makes accurate analysis difficult.
  • 1) Dramatic differences in loan period among materials can skew analysis. For example. short-term reserves (items on reserve that circulate for just a few hours at a time and are required reading for classes with hundreds ofstudents) cannot be directly compared to items that are loaned for six months or a year, and which may take 2-3 weeks to transfer from one user to another, even if recalled.2) Should renewals be counted as separate circulations? This may depend on local policy. Is there a limit on the number of times a borrower may renew?3) Circulation that is not the result of user demand (placement on a new book shelf, digitization, conservation treatment) should be filtered out.4) The ILS may reflect only one side of interlibrary loan transactions, usually the less interesting side from a collection building perspective. It will typically include loan of the library’s holdings to users at other institutions, but not our users’ borrowing from other institutions, which indicates demand for content that is unavailable in our own collection. Often this latter data resides in separate ILL systems, and may or not may be compatible with ILS data.
  • Once you’ve gone to the effort to remove spurious and irrelevant data, and to avoid making apples to oranges comparisons, what can you do?We can do a lot more with this data than compile raw total circulation statistics, or compute average circulation per volume or per collection for inclusion in the library’s annual report, which is often all that’s done with available circulation data.Following are some examples of “beyond basic” circulation analysis in three categories. The intent is to show some of what’s possible to do with the circulation data from a modern ILS, but not to explain exactly how to conduct each type of analysis.Most of the work described here was done using the Microsoft Access relational database.
  • This analysis is based on nearly 93,000 print monographs acquired during calendar year 2001. Volumes published prior to 1996 were removed in order to limit the analysis to material both acquired and published in a similar time frame. Circulation for internal library purposes and very short-term loans were filtered out.STM materials werethe quickest to reach first circulation. Some subject areas take 2-3 times as long, on average, to get noticed and circulate. This data might be taken into consideration in devising schedules for the migration of books from the book stacks to remote storage, and for other purposes.
  • Notice that many of the initial steps for this analysis are identical to the previous one.
  • There is extreme variability by subject in the percentage of volumes that circulated over a ten year period following acquisition. Some of the variability may result from differences in how materials in different subjects are used. For example, certain law materials may be more likely to be consulted in-house for a quick citation, rather than to circulate, compared to materials in other subjects.The subjects that were fastest to reach first circulation (LC top classes Q, R, S, and T) were not always those with the greatest percentage uptake at the volume level over the decade. Also noteworthy is that while all of the curves have the same characteristic shape (rapid initial rise followed by gradual flattening), some subjects show more of an upward slope leading into 2011 than others. For example, US History (E) and Fine Arts (N) have significantly more upward trajectory in 2011 than Science (Q) or Technology (T).This data has many potential decision-making applications, depending on the goals of the collection program. These could include anything from reallocating resources for purchase of materials, to reallocating resources for promotion and discovery of materials.
  • The general shape of the curve for cumulative use of library materials acquired in the same time period, has been noted in previous large-scale circulation studies. This same pattern of use was observed in the Kent study at the University of Pittsburgh for materials acquired in 1969 and then tracked for the next six years.Using predictive statistical analysis tools, the Kent study estimated that the likelihood that a volume that has not yet circulated will ever circulate drops to near zero at around 12-13 years after acquisition.
  • For this analysis, records are first grouped by year of circulation (this insures that there is only one record for each year that an item circulated, regardless of how many times it circulated in that year.)They are then cross-tabulate against desired parameters. In this example, it’s LC Top Class against year of circulation, populated with the count of circulation years. Since there is at most one record for any year of circulation, all of the values will either be a one or a zero.
  • The resulting table reveals many different patterns of circulation over time, some of which are highlighted here.Analysis of the common characteristics of titles exhibiting each pattern could provide valuable insights into the circulation behavior of different types of books.
  • By aggregating according to a particular parameter and taking the average of Total Circ Years in each class, we can profile the consistency of circulation by a variety of measures. In this example, LC top class is used again.
  • Ratio analysis is another “beyond basic” technique.At first glance, this data doesn’t seem to tell us much, other than that use of English language materials in this subject is responsible for the bulk of circulation and of the volumes that circulated, and that many of the non-English languages had similar levels of circulation, when compared to the whole.
  • Holdings relative to either circulation measure tell a different story. There is more enthusiasm for acquisition relative to circulation for one language in particular.
  • Regardless of which type of circulation one looks at, Russian is an outlier in this group.It would be up to the selector to decide whether this merited an adjustment in the selection profile.
  • Finally, data in the ILS can be enhanced by combining it with data from other sources.

Strategic Use of Circulation Data: Moving Beyond the Basics Strategic Use of Circulation Data: Moving Beyond the Basics Presentation Transcript

  • Strategic Use of Circulation Data Moving Beyond the Basics Richard Entlich Collection Analyst Cornell University Library Charleston Conference, November 3, 2011
  • Value of Circulation Data in Collection Management• Recognized many years ago• First proposed as a means to help cope with overcrowded stacks• Move little used materials to remote storage facility Photo credit: zsrlibrary http://www.flickr.com/photos/zsrlibrary/5352092180
  • Quotes from an Early Proponent of the Strategic Use of Circulation Data“Completeness can no longer be the ideal of any library.”“All signs indicate that the flood of printed material has by nomeans reached its height.”“It is not a good use of the educational resources of an institutionto enlarge its library building to make new space for books inuse, when books that are very seldom used can be stored ininexpensive buildings on cheap land.”
  • SourceCharles William Eliot (President of Harvard University)“The Division of a Library into Books in Use, and BooksNot in Use, with Different Storage Methods for the TwoClasses of Books.”Library Journal 27, no. 7:51-56, 1902
  • More Wisdom from Charles Eliot“The means of just discrimination between books inuse and books not in use are not easy to discern or toapply; but I maintain, nevertheless, that the search forthese means should be diligently prosecuted, and thatevery reasonable suggestion of means ofdiscrimination deserves careful attention.”
  • What is use and how do we measure it?• We recognize two common classes of use for print materials• In-building use (“browsing”) • Out of building use (“circulation”) Photo credit: Brendan MurphyPhoto credit: zenobia_joy http://www.flickr.com/photos/sekihan/6255392036/ http://www.flickr.com/photos/29501884@N04/4552647815/
  • Browsing• Evidence of browsing may be hard to detect• As an activity, it is difficult to measure accurately and consistently• Measurement of browsing, if done at all, can vary widely, even between libraries within an institution or in the same library over time
  • Circulation• The “gold standard” for measuring use of books• It too suffers from a lack of standardization • What transactions are included? (e.g., ILL) • What are loan periods for different user groups and materials? • What materials don‟t circulate at all? • Is there a limit on renewals? See “A Look at Circulation Statistics” by Jeff Luzius Journal of Access Services, Vol. 2(4) 2004, pp.15-22
  • Measuring Use of Books: The Bottom Line• Circulation is the best measure we have, though it has limitations• There is some evidence that circulation and browsing are well-correlated• Comparing circulation between institutions may be of little value, except in the broadest terms• Comparing circulation within an institution should be meaningful, as long as policies and procedures are fairly consistent across units and over time
  • A Challenge from Charleston Past• QUESTIONS FOR LIBRARIANS WHO DO COLLECTION DEVELOPMENT• Do you get or use any circulation data in making decisions about what books to buy?• If you do get circulation data, does it specifically pinpoint whats happening in your subject area?• Do you have circulation data time series for your subject(s)?• Do you see any need for this information? (From Charles Hamaker, Charleston Conf., 1994)
  • More Wisdom from Charles Hamaker“We somehow assume the circulation librarian is„responsible‟ for circulation data. Few of us have figuredout how to use these [automated library systems] to seeif they can help us make better decisions about what tobuy, or even to see if they tell us what kind of a job wehave done with what we did buy.”
  • Other Potential Strategic Applications of Circulation Data• For what titles should we buy multiple copies?• What materials should be owned vs borrowed vs rented?• What loan policies and periods should apply to what materials?• In what library building should certain materials be housed?
  • Current Challenges Facing Libraries SuggestWe Must Adopt a More Quantitative Approach• Increased scrutiny of library budgets and demands for accountability• Widening gap between the universe of published output and collection budgets• Physical space constraints• The shift from speculative (“just-in-case”) to demand- driven (“just-in-time”) acquisitions
  • Early Generation Library Automation Systems• Browse and circulation totals at the title level• No individual transaction data• Transactions were not date and time stamped• Little or no user data• Inability to distinguish internal library use or ILL from community use• Limited management reporting capability, often requiring advanced programming skills
  • Recent Generation Library Automation Systems• Detailed circulation transaction records retained • Time/location of all charges and discharges • Patron groups (distinguish „pseudo-patrons‟) • Renewal counts• More flexible (though not necessarily easy to use) reporting functions
  • Basic Data Requirements for Circulation Analysis1. A set of bibliographic data pertaining to print monographs owned by the library, usually subject to certain selection criteria2. The set of circulation transactions that correspond to the items in set one
  • Caveats: Bibliographic Records• Limited to books?• Limited to print?• When first available to circulate?• Part of a circulating collection?• Lost or withdrawn?• Do records support analysis?
  • Caveats: Circulation Records• Completed vs in process transactions• Variable loan periods, esp. short-term reserves• What to do about renewals?• Identification of „pseudo-patron‟ transactions• Handling of ILL transactions
  • “Beyond Basic” Circulation Analysis• Trend or Time Series Analysis• Ratio Analysis• Integration of non-ILS data
  • Time Series Study: Time to First Circulation• Basic Recipe • Gather data on a set of books acquired in a similar time frame • Gather circulation records for the above set • Isolate the set of first circulations for each • Compute time (in months) from acquisition to first circulation • Analyze as desired Photo credit: Patrick Gage Kelley http://www.flickr.com/photos/sekihan/6255392036/
  • Avg Months Total LC Top Class - Description to First Circ ItemsA - General Works 43.4 57V - Naval Science 43.2 60Z - Library Science 33.8 300C - Auxiliary Sciences of History 33.2 299F - History: United States Local and Latin America 32.8 814D - History: General and Outside the Americas 32.5 4459K - Law 32.3 1524B - Philosophy, Psychology, Religion 30.4 3859U - Military Science 28.6 280P - Language and Literature 28.6 8135N - Fine Arts 27.5 2585J - Political Science 25.5 1214M - Music 23.7 750G - Geography 23.2 1134H - Social Sciences 22.3 7138L - Education 21.9 718E - History: United States 21.0 925R - Medicine 18.8 1059S - Agriculture 18.3 1012T - Technology 18.2 1967Q - Science 15.7 3169
  • Time Series Study: Cumulative Volume Circulation• Recipe • Gather data on a set of books acquired in a similar time frame • Gather circulation records for the above set • Isolate the set of first circulations for each • Count the number of first circulations for each year • Calculate cumulative totals for each year • Analyze as desired
  • Source: Use of Library Materials: The University of Pittsburgh Study by Kent, et al. 1979
  • Time Series Study: Circulation Consistency• Recipe • Gather data on a set of books acquired in a similar time frame • Gather circulation records for the above set • Group records by year of circulation • Cross tabulate desired parameters
  • LC Top Total CircITEM_ID Class 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Years5952322 K 0 0 0 0 0 0 0 0 1 0 0 15952325 K 0 1 0 0 0 0 0 0 0 0 0 15952328 K 0 1 0 0 0 0 0 0 0 0 0 15952337 G 0 0 0 0 0 0 1 0 0 1 0 25952339 N 1 1 1 1 0 1 0 1 0 0 0 65952341 Q 0 0 0 0 1 0 0 0 0 0 0 15952345 H 1 1 0 0 0 0 0 0 0 0 0 25952346 N 1 0 0 0 0 0 0 0 0 0 0 1 THE FLASH IN THE PAN5952350 E 1 0 0 0 1 1 0 0 0 1 0 45952354 H 0 0 0 0 0 1 0 1 0 0 0 25952357 E 1 0 1 0 0 0 0 0 0 0 1 35952369 P 0 0 0 0 0 0 0 0 0 1 0 15952373 H 1 1 1 1 1 1 1 1 1 0 1 10 THE STEADY PERFORMER5952375 H 1 0 0 1 0 0 1 1 0 0 0 45952380 P 0 1 0 1 0 0 0 0 0 0 0 25952383 B 0 0 0 0 1 0 0 0 0 0 0 15952384 Q 1 1 1 1 0 1 1 0 0 0 0 65952385 Q 0 0 0 1 0 0 0 0 0 0 0 15952386 P 1 1 0 0 0 0 0 0 0 0 0 25952422 P 0 0 0 0 1 0 0 0 0 0 0 15952423 P 1 1 0 0 0 0 0 0 0 0 0 25952424 B 0 0 0 0 0 0 0 0 0 1 1 2 THE LATE BLOOMER5952433 H 1 0 0 0 0 0 0 0 0 0 0 15952437 K 1 0 0 0 0 0 0 0 0 0 0 15952438 L 1 0 1 0 1 1 0 1 0 1 0 65952445 B 1 1 1 1 1 1 1 1 1 0 0 95955982 H 1 1 0 0 0 0 0 0 0 1 1 4 THE COMEBACK KID
  • Average of Total LC Top Class - Description Circ Years ItemsQ - Science 3.58 3169S - Agriculture 3.48 1012E - History: United States 3.25 925G - Geography 3.18 1134M - Music 3.09 750R - Medicine 3.08 1059T - Technology 3.06 1967N - Fine Arts 3.04 2585J - Political Science 2.95 1214H - Social Sciences 2.86 7138L - Education 2.80 718P - Language and Literature 2.75 8135B - Philosophy, Psychology, Religion 2.57 3859F - History: United States Local and Latin America 2.46 814C - Auxiliary Sciences of History 2.37 299D - History: General and Outside the Americas 2.28 4459Z - Library Science 2.23 300U - Military Science 2.21 280A - General Works 2.19 57K - Law 2.09 1524V - Naval Science 1.77 60
  • Ratio Analysis: Circulation by Language• From a study of historical circulation of books in a particular LC subclass, by language• At first glance, the data doesn‟t seem very dramatic
  • % of Historical Circulation for non-English Volumes with the Largest Holdings 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% French German Russian Spanish Italian Portuguese GreekWhether plotted as historicalor volume circulation, severallanguages show similar levels % of Volume Circulation for non-Englishof use, relative to the whole. Volumes with the Largest Holdings 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% French German Russian Spanish Italian Portuguese Greek
  • But the ratios tell a different story: An “Enthusiasm Gap” %Holdings / %Holdings / Language %HistoricalCirc %VolumeCirc French 4.50 1.65 German 7.80 2.24 Russian 35.05 7.94 Spanish 9.58 2.89 Italian 9.15 2.46 Portuguese 7.64 2.26 Greek 4.39 1.28
  • % Holdings to % Total Circulation Ratio for non-English Volumes with the Largest Holdings40353025201510 5 0 French German Russian Spanish Italian Portuguese Greek % Holdings to % Volume Circulation Ratio for non-English Volumes with the Largest Holdings 9 8 7 6 5 4 3 2 1 0 French German Russian Spanish Italian Portuguese Greek
  • External Data:“Circulation Snapshot”• A frozen moment in a continuous stream of data• Combines ILS data with human resources data for a much richer demographic analysis of users • Profiles the users of print • Identifies relationships between users and materials • impact of characteristics like status, department, field of study, and college affiliation on borrowing habits • breakdown of subjects, languages, dates of publication by user groups Photo credit: jeff_golden http://www.flickr.com/photos/jeffanddayna/5067383625/
  • Some Strategic Applications of Snapshot Data• For Unit Library Review process • From which depts/fields do borrowers of libraries come? • Which libraries do members of affiliated depts/fields use?• For Print Collection Usage Task Force review process • LC class user analysis by department and graduate field • Department/grad field usage breakdown by LC class • Circulation time and renewals by patron status• Other potential uses • User breakdown by publication date (for off-site transfer decision-making) • Inform individual subject selectors about usage in their domain
  • For a detailed description of the circulation snapshotprocess and its use, seeRichard Entlich, “Focus on Circulation Snapshots: A PowerfulTool for Print Collection Assessment” inProceedings of the 2010 Library Assessment Conference,October 24–27, 2010, Baltimore, Maryland, pp. 703-13.http://libraryassessment.org/bm~doc/proceedings-lac-2010.pdf
  • Questions?Comments?Discussion?To contact me: rge1@cornell.edu