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How to Get Feedback from Your Association Members
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How to Get Feedback from Your Association Members

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Gathering feedback from association members is critical to keeping a healthy organization. Here's how to get the information you need.

Gathering feedback from association members is critical to keeping a healthy organization. Here's how to get the information you need.

Published in: Business, Technology

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  • 1. How to Get Feedback from Your Association Members
  • 2. Why You Need Feedback about Your Association Keeping an open line of communication is essential to having a successful organization Know when issues arise so they can be addressed
  • 3. Methods for Gathering Feedback • Discussion During Meeting • Written Questionnaire • Online Survey Tool
  • 4. Discussion During Meeting Ask for feedback while you have members’ attention Let members know ahead of time so they can come prepared with discussion points
  • 5. Written Questionnaire Some members may not feel comfortable discussing issues in public forum Provide anonymous fill in the blank type survey Helpful for gathering sensitive information
  • 6. Online Survey Tool Find online tool or use your membership management software survey tool Before using a free solution, verify you can export your responses for more complex data analysis/reporting
  • 7. Inspiration for Asking for Feedback “Champions know that success is inevitable; that there is no such thing as failure, only feedback. They know that the best way to forecast the future is to create it.” — Michael J. Gelb
  • 8. Presented by StarChapter Local Chapter Management Made Easy Website: starchapter.com Email: info@starchapter.com