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How To Efficiently Manage Your Resources [Rezdy Academy Webinar]
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How To Efficiently Manage Your Resources [Rezdy Academy Webinar]

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Many tour operators and activity providers are faced with the issue of efficient resource management. …

Many tour operators and activity providers are faced with the issue of efficient resource management.

How can you manage your resources in such a way that you can maximize revenue without overbooking?

This is your chance to learn:

What can be defined as a resource
How to organize your resources
How to automate resource management

Published in: Travel

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  • 1. 31st July, 2014 Starts at 10am AEST How To Efficiently Manage Your Resources
  • 2. Kim Beresford Customer Success Manager, Rezdy kim@rezdy.com WEBINAR PRESENTER Christabelle Tani Marketing Manager, Rezdy christa@rezdy.com WEBINAR MODERATOR
  • 3. Type your comments and questions into this box. We will address it at the end of the webinar. On Twitter use the hashtag #rezdyacademy JOINING IN TODAY
  • 4. Resource management allows you to achieve maximum revenue with the resources you have at hand
  • 5. AGENDA Understand what a resource is 2 3 Know what you have to work with Automate the resource management process 1
  • 6. YOU MIGHT BE THINKING... But I don’t need to have a resource management system… I’ll just adjust availability as bookings come!
  • 7. 1 - UNDERSTAND WHAT A RESOURCE IS MAKE LOTS OF SALES - Overbooking (can’t service properly) - Underbooking (not making as much profit as reasonably possible) RISKS SERVICE CUSTOMERS WELL
  • 8. WHAT IS A RESOURCE? - Something with limited availability - Required to run your tour or activity product eg. - Equipment - People - Places 1 - KNOW WHAT A RESOURCE IS
  • 9. PLAN FOR EACH PRODUCT - Resources needed for each session - Time period required for each resource per session 2 - KNOW WHAT YOU HAVE TO WORK WITH
  • 10. PLAN 2 - KNOW WHAT YOU HAVE TO WORK WITH Include prep time between sessions - Cleaning - Maintenance eg. filling up fuel - Transport time
  • 11. 3 - AUTOMATE RESOURCE MANAGEMENT AUTOMATE RESOURCE MANAGEMENT WITH YOUR BOOKING SYSTEM
  • 12. 3 - AUTOMATE RESOURCE MANAGEMENT
  • 13. 3 - AUTOMATE RESOURCE MANAGEMENT
  • 14. 3 - AUTOMATE RESOURCE MANAGEMENT
  • 15. 3 - AUTOMATE RESOURCE MANAGEMENT
  • 16. 3 - AUTOMATE RESOURCE MANAGEMENT PRIVATE & PUBLIC CHARTER
  • 17. 3 - AUTOMATE RESOURCE MANAGEMENT BIKE RENTAL
  • 18. NEXT STEPS 1 2 Set up a minimum notice period Full Tutorial: https://support.rezdy.com/entries/31681320-Set-up-a-Minimum-Notice 3 Create a rental (by hour/minute) Full Tutorial: https://support.rezdy.com/entries/29392770-Create-a-Rental-by-hour-minute- Learn about Rezdy’s Resource Dependant Calendar Full Tutorial: https://support.rezdy.com/entries/21683527-TUTORIAL-How-to-Use-a-Resource- Dependent-Calendar
  • 19. What would you like the next webinar topic to be about? ● Automating processes to save time ● Converting visitors to customers ● Reducing credit card refunds POLL:
  • 20. ?