Lodging and accommodation part 2
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Lodging and accommodation part 2 Presentation Transcript

  • 1. ING DG O nd L ION a DAT MO OM T2 C AR AC P D Y RP P E ARE B : . a' M am L
  • 2. ST RUCT URE OF T E H ACCOM ODAT M ION SE OR CT
  • 3. COM E M RCIAL SE OR CT >>> hotels >>> motels >>> guesthouses >>> farmhouses >>> private hostels >>> caravan parks >>> campsites >>> villas >>> apartments >>> chalets >>> hired motorhomes H oliday centers, villages, camps Cruise ships H ired yachts
  • 4. QUASI /NON-COM E M RCIAL SE OR CT >>> youth hostels >>> private caravan >>> private camping >>> private yachts >>> home exchanges >>> timeshares >>> private motorhomes >>> VF R E ducational Institutions
  • 5. CORPORATE CHAINS
  • 6. BUDGET HOTELS
  • 7. THE CHARACTER PROPERTY The Halkin in London The Delano in Miami
  • 8. DIST INCT IVE NAT URE OF ACCOM ODAT M ION
  • 9. 1. H ospitality and Accommodation comprises both tangible and intangible factors. • T ANGIB E – physical L surroundings, equipments, décor, location, food and beverage. • INT ANGIB E – L atmosphere and service 2. INSE ARAB IT P IL Y 3. P RISH IL Y E AB IT
  • 10. PAN PACIFIC SINGAPORE Ranked #2 of 268 hotels in Singapore SadiaPrema Dhaka City, Bangladesh “A hotel I love to go back over & over again” Reviewed 17 June 2012 “This is one hotel in Singapore that I love to go back to every time. This was probably my 7th or 8th stay at this hotel as I travel to Singapore quite often. The staff at the hotel is excellent and so is their service:)...... simply love this hotel and will go back to it any time:) “
  • 11. M anagement of Commercial Accomodation >>> the concept of OVER BOOKING >>> Y IELD or R EVENUE MANAGEMENT Sectoral Overlap >>> accommodation facilities and nothing else >>> integrated tourism services
  • 12. ACCOM ODAT M ION And E NVIRONM NT E AL ISSUE S
  • 13. Holistic Thinking : the Concept of E cosystems  Regulation of the Negative Impacts  E ncouraging Good P ractice  Raising Awareness amongst T ourists and the Industry  P aying a P rice that Covers the E nvironmental Costs of T ourism  M aintaining a Balance B etween Conservation and Development 
  • 14. B DRUT AN ST P E H ES H E OT L >> staffs are trained in green issues and volunteer in cleaning up the beach several times each year >> solar panels, energy-saving boiles, environmentally-friedly cleaning products and guests' amenities >> customers that arrive using public transport are rewarded with 10% discount
  • 15. INF ORM ION AT T CH E NOL OGY and ACCOM ODAT M ION SE OR CT
  • 16. • Unit level. T echnology is the key to the efficient management of resources at unit level. • Macro level. T significant he development at this level is the increasing dominance of global distribution system (GDS) as the lead method of securing market share and marketing advantage for major accommodation brands. • The Internet. T has allowed small his operators to bypass the power of the GDS
  • 17. H AN UM RE SOURCE S and ACCOM ODAT M ION SE OR CT
  • 18. • Service-intensive businesses within accommodation are also labor-intensive and are always likely to remain. T is despite considerable his improvements in: –P roductivity through the use of technology –T raining – Systems efficiency –M anagement effectiveness