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CTI Presentation on Delivery, Installation, Training and Warranty.

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CTI Presentaton

  1. 1. Ding O. AranasSr. ITSD ManagerEmail Add: daranas@cti-phil.comSupport email add: helpdesk@cti-phil.comCellphone N0# 09471293804Telephone N0# 5240393 loc. 301,302,303Fax N0# 400-4727Website: www.cti-phil.com
  2. 2.  Machine Specification Software Bundle Basic Introduction of Net Support Monitoring Software Promethean Whiteboard basic installation guide Delivery Procedure Documents Classroom layouts How to report a machine problem? Delivery Schedule Q&A
  3. 3. ACER VERITON M4620GMicroprocessor: 3.30 Ghz, 6MB L3 cache, 4 CORESMemory: Two 240-pin DDR SDRAM Dual InlineMemory Module and Supports DDR3 1333Mhz DIMMAudio: On board 2 channel audio systemMemory: 4GB DDR3Video: On-boardHard Disk: 500 GB 7200 rpm (SATA)Optical Drive: DVD-/+RW (SATA)LAN Support: On board 10/100/1000 Mbps LANMonitor: 18.5” Wide LED ScreenMouse: Optical PS/2 or USB interface only with mouse padWarranty: 3yrs warranty on parts, labor and on site service onthe Desktop Emerson Liebert PSP500MT3 Warranty: 2yrs warranty including Battery Unit replacement
  4. 4. Interactive Whiteboard Acer Projector 7 Port USB Hub Canon Pixma All-in-One Document Camera Printer
  5. 5.  Windows Multi Point Server 2011 Microsoft Office 2010 Anti-virus NComputing Virtualization Software NetSupport School for Monitoring Active Inspire Software Recovery CD
  6. 6. Display the list of studentsMonitor Students MachinesManage Website AccessManage Student ApplicationManage Student SurveysStudent Print ManagementInstant Message StatusMonitor Realtime Keyboard Input
  7. 7. Classroom Management Instructional Allow all student’s to view the • Survey class teacher’s screen on their own computer • Create and give tests View all student monitors, scan through all monitors, as well as view a single student’s monitor Block all student internet • Send/Collect Work access Turn off all computer monitors (can also be applied to an individual computer) Chat/Send Message to all or a single student
  8. 8. The “SHOW” Function• Gives you the ability to showyour desktop on all studentcomputersHow to enable “Show” mode:Step 1:Left Click the “Show Menu” Icon, locatedon the main toolbar.Step 2:From the drop down menu which appears,left click “Show” To exit “Show” mode: Right click the green arrow located at the bottom right corner of your desktop; select “End show” from the pop-up menu.
  9. 9. •Allows you to see what astudent is doing in “real-time”(aka: at that very moment)• Also gives you the ability tomanipulate a student’s screenas well.How to view a student’s screen:Simply, double click (left click twice)the student’s ICON.
  10. 10. • Updates view of all studentscreens at a set rateHow to view All screens atonce:* Left click the “MonitorStudent Machines” Icon
  11. 11. Allows you (the teacher) to cyclethrough all student screens. Viewingthem one at a time and full size onyour screen.How to enable “Scan” mode:Step 1:Left Click the “Scan” ICONStep 2:- Adjust scan speed if necessary-Left Click “Scan” to start cycle .
  12. 12. Each feature does exactly as they’re titled… Blank Monitor: Turns off all student monitors Lock: Blocks use of mouse and keyboard on all student computers Block All: Blocks all student internet access.How to enable each feature:- Simply, double click (left click twice) therespective icon.
  13. 13. Send/Collect WorkSend files, such as “word” documentsdescribing, for example, projectinstructions. Also possible to collect workfrom each client.How to send/collect work:Step 1:Left Click “Send/ Collect Work” ICONStep 2: Select appropriate function from dropdown menu. For example to send a file, leftclick “Send Work”.Step 3:Type file location (on your computer) or LeftClick browse to find file.Step 4:“Specify” location to send on other clientmachinesStep 5:Left Click Send
  14. 14. Step 1:Double click (left click twice)the student’s ICON.Step 2:After “viewing” window hasappeared. Left Click the“Blank” ICON.
  15. 15. -Chat- Message- Lock Keyboard/Mouse use- and many others……How to apply such features:Step 1:Right Click the desired student’sICONStep 2:After the drop down menuappears, left click the desiredfunction to apply to the selectedclient.
  16. 16. Rather than simply blocking allinternet use, NetSupport allowsyou (the teacher) the ability tocontrol which websites studentscan access.How to set Approved/RestrictedWebsitesStep 1:Left Click “Manage StudentApplications”Step 2:Left Click “NAME” under respectivefunction (approve or restrict) andtype in desired website. ex: www.Google.com
  17. 17. The “Student Survey” featureallows you (the teacher) to senda question to all connect clients,at which time they all canrespond. All responses thanappear under “Survey Result”. How to access “Student Survey” feature: Step 1: Left Click “Manage Student Surveys” Step 2: Left Click in white box beneath “Question”. Type in desired question. Step 3: Send message
  18. 18. The send “Message” features does exactly whatit’s name suggests. After clicking send, a pop-upappears on all clients (or a single selected client)displaying your message. Such a message mightremind all students that there are only 5 minutesremaining in the class period. How to use Message feature: Step 1: Left Click “client” at the top of your screen Step 2: Left Click “message” from drop down menu Step 3: Make sure message is set to “broadcast” to appropriate clients. If not, simply left click next to the desired option. A green dot, should appear to the desired option. Step 4: Left Click in the white box and type your message Step 5: Left Click “Send”
  19. 19. The testing console allowsyou (the teacher) to uploadtests and administer them toall connected clients.To access the “Testing Console”:Step 1:Left Click “Blue Arrows”Step 2:Left Click “Testing Console”
  20. 20. As you may have suggested,if NetSupport allows you toadminister tests, it alsoprovides you with a “TestDesigner”.To access the test designer:Step 1:Left Click “Start” ICON in bottomleft corner of your screen.Step 2:Drag (move) mouse over “allprogramsStep 3:Drag (move) mouse over“NetSupport School”Step 4:Left Click “NetSupport TextDesigner”
  21. 21. When all else fails, use the “Help”Feature. NetSupport has a built insearch feature which allows you tonavigate through a variety ofinstructional and informativecontent.How to open the “Help” Console:Step 1:Left Click “Help” located at the top of yourscreenStep 2:Type in a word, or short phrase relating to thefeature your trying to use.Step 3:Hit the ENTER key to start search.Double Click results to see related content.
  22. 22. Recommended furthest distance between Activboard and Acer Projector 168” 14 Feet
  23. 23. DC Power Connector-From AC adaptor PowerSupply
  25. 25. Check if the activboarddevice is found/detected toyour PC.
  26. 26. After you right click theActiveInspire Icon, choose“calibrate”.
  27. 27. -Pen Calibrating SensorNote:Do not touch the Activboard duringinitialization, align the Instructor pen whenthe sensor illuminates to steady white.
  28. 28. 0.5 inchWhen the indicator initialized andturns to color white, align the penand sensor about a half of an inchdistance between the board and the
  29. 29. PEN ALIGNMENT PROCEDUREBy using the instructor pen, Click or Hit thecenter of every crosshair appeared on theboard (5 crosshairs).
  30. 30. Hi Mam, I would like to inform you that we will deliver the DCP machines on your school on ???? Hi, but our school is If your school is not not yet ready for yet ready, pleaseDEPED requirements. inform us on when we deliver the computers. I would like also to inform you that we need to accomplish the installation & training within the ??? Please give us time we will inform you once we ready with the requirements..
  31. 31. Hi, I would like to inform you that we have scheduled delivery on ?? ES but they are ready to receive the machines because the rooms are not yet ready. As the ICT Coordinatorof ?? ES I will call principalto inform that they need to comply with the agreed We would like to requirements. seek your help to advice ??? ES for the requirements I would like also to inform you that we need to accomplish the installation & training within the ??? Please wait for my advice. I will inform you through Text or Call..
  32. 32. Orani Elementary Schoolhttp://oranisouth.wordpress.com/2012/05/08/eclassroom-preparation-phase-ii/Maramba Elementary School Naga Bicolhttp://rvmaramba.depednaga.com.ph/e-classroom_orientation.html#imGoToCont
  33. 33. E.B. Magalona Elementary School principal Angeles Verdeprado noted the motivation for pupils andteachers who are exposed to the new technology and how the experience boosted the teaching-learning process. She also reported that dropout rate has gone down to three percent, and theinitiative and creativity of teachers have increased as they prepare teaching modules for the classesthat utilize the interactive whiteboard. http://www.visayandailystar.com/2012/August/09/people.htm
  34. 34. Inform the school of the Check up of Installation of delivery Machine Delivered Machine Face to Face Setup Acceptance Testing Training 1 to 2 days Installation and Setup Tentative Date of Delivery will starts on 2 days Face to Face Training the 2nd week of February
  35. 35. CTI Hotline N0# 5240393 Loc. 301,302,303 Globe# 09178306928 / SUN# 09399170587 SMART # 0974215896 CTI Warranty Sticker CTI website: www.cti- phil.com CTI YM Support ID: ctiservice_itsd@yahoo.cCTI Support email omAdd:helpdesk@cti-phil.com
  36. 36. Service request trough email alwaysTeacher Cc copy ICT Coordinator CTI Call Center • End-user must provide the information below Company : Address : Contact Person : Contact Number : (Land Line /Cellphone) Email Address : Serial Number : Machine Model : W arranty Date : Problem :
  37. 37. Please check if the machine has a power. Please run the Recovery CDYes it has! I already did I Iwill dispatch a will dispatch a but still has technician to technician to an error. check your check your machine. machine. Thank you Thank you
  38. 38. Please provideon-site service tothis school ???? Hi Ms. Call Center,the computer is nowworking. Thank you
  39. 39. Question and AnswerOpen Forum
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